Title: Unable to verify SSL Zen Domain ownership
Last modified: August 2, 2020

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# Unable to verify SSL Zen Domain ownership

 *  Resolved [sophielowden](https://wordpress.org/support/users/sophielowden/)
 * (@sophielowden)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/unable-to-verify-ssl-zen-domain-ownership/)
 * Having installed SSL Zen and having verified my domain ownership once before,
   I have been unable to reverify it since the ownership has expired with the free
   version. Every time I try to verify ownership with the HTTP variant it tells 
   me that the verification failed (I have followed each step according to the tutorial
   multiple times) and to try the DNS variant. The same thing happens with the DNS
   version. I have sent a report to SSL Zen via my account, however I have not heard
   anything back and the issue is still present. I would appreciate any help I can
   get.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Funable-to-verify-ssl-zen-domain-ownership%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [SSL Zen – Free SSL/HTTPS](https://wordpress.org/support/users/sslzen/)
 * (@sslzen)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/unable-to-verify-ssl-zen-domain-ownership/#post-13201979)
 * [@sophielowden](https://wordpress.org/support/users/sophielowden/)
    1. Please
   deactivate the plugin 2. Please delete the expired SSL certificate by following
   these instructions – [https://docs.sslzen.com/article/18-how-to-delete-an-expired-ssl-certificate-in-cpanel](https://docs.sslzen.com/article/18-how-to-delete-an-expired-ssl-certificate-in-cpanel)
   3. Download the latest version of the plugin or re-activate if you are already
   using the latest version of the plugin. 4. Go through the setup process again
   and everything should work.
 * The issue is your website is using an expired SSL certificate and our plugin 
   cannot override it.

Viewing 1 replies (of 1 total)

The topic ‘Unable to verify SSL Zen Domain ownership’ is closed to new replies.

 * ![](https://ps.w.org/ssl-zen/assets/icon.svg?rev=2252754)
 * [SSL Zen — SSL Certificate Installer & HTTPS Redirects](https://wordpress.org/plugins/ssl-zen/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ssl-zen/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ssl-zen/)
 * [Active Topics](https://wordpress.org/support/plugin/ssl-zen/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ssl-zen/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ssl-zen/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [SSL Zen – Free SSL/HTTPS](https://wordpress.org/support/users/sslzen/)
 * Last activity: [5 years, 8 months ago](https://wordpress.org/support/topic/unable-to-verify-ssl-zen-domain-ownership/#post-13201979)
 * Status: resolved