Title: Uncategorised files – count wrong
Last modified: April 6, 2020

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# Uncategorised files – count wrong

 *  [paulgooch](https://wordpress.org/support/users/paulgooch/)
 * (@paulgooch)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/uncategorised-files-count-wrong/)
 * I’m showing 4 uncategorised files, but then i view the folder it says “no media
   items found”. The file count for the individual folders i have created is correct
   and the All Files count is correct, if i include the 4 phantom Uncategorised 
   files.
 * I don’t use any caching plugins on the site and have cleared my browser cache.
   I even logged into the admin panel with a browser that’s never been used there
   before.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [plugincraft](https://wordpress.org/support/users/plugincraft/)
 * (@plugincraft)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/uncategorised-files-count-wrong/#post-12707369)
 * Hi!
 * I have released new version of the plugin. I have fixed that count issue in new
   version (1.8)
 * Regards.
 *  Thread Starter [paulgooch](https://wordpress.org/support/users/paulgooch/)
 * (@paulgooch)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/uncategorised-files-count-wrong/#post-12707599)
 * Hi, thanks for the update, unfortunately, it hasn’t fixed my issue. Anything 
   i can do from my end to help ?
 * Regards, Paul.
 *  Plugin Author [plugincraft](https://wordpress.org/support/users/plugincraft/)
 * (@plugincraft)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/uncategorised-files-count-wrong/#post-12711245)
 * Please, deactivate all your plugins except mediamatic plugin. Check it out again.
 * Regards.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Uncategorised files – count wrong’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/mediamatic_36173e.svg)
 * [Mediamatic - Media Library Folders](https://wordpress.org/plugins/mediamatic/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mediamatic/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/mediamatic/)
 * [Active Topics](https://wordpress.org/support/plugin/mediamatic/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/mediamatic/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/mediamatic/reviews/)

## Tags

 * [media library folders](https://wordpress.org/support/topic-tag/media-library-folders/)
 * [number](https://wordpress.org/support/topic-tag/number/)
 * [photos](https://wordpress.org/support/topic-tag/photos/)

 * 3 replies
 * 2 participants
 * Last reply from: [plugincraft](https://wordpress.org/support/users/plugincraft/)
 * Last activity: [6 years, 1 month ago](https://wordpress.org/support/topic/uncategorised-files-count-wrong/#post-12711245)
 * Status: not resolved