Hello,
This could be caused by a conflict with your theme or with another plugin. You can learn more about plugin and theme conflicts in our Self-Service Guide.
How to test for conflicts
To help you to identify the cause of the issue, please follow these steps:
- Temporarily change your theme to Storefront or Twenty Twenty-Three theme.
- Attempt to replicate the issue. If the issue is resolved, the conflict lies with the theme. If the problem persists, continue to the following steps.
- Temporarily deactivate all plugins except WooCommerce and Square, either manually or with a plugin helper tool.
- Attempt to replicate the issue once more. If the issue is resolved, the conflict lies with a plugin.
- To determine which plugin is causing the conflict, reactivate your other plugins one at a time, testing for the issue after each activation.
Learn more: How to test for plugin and theme conflicts.
Assistance with troubleshooting can be provided by tools such as Meks Quick Plugin Disabler, which remembers previously active plugins when reactivated. Also, you can clone your site to a staging environment for testing without affecting your live site or customers. Several hosting providers offer staging facilities, so it’s worth checking with your host. The free WP Staging plugin is also available for this purpose.
Let us know how that goes for you.
Thanks for your reply.
Actually, my issue is resolved after downgrading PHP version to 7.4.
Hi,
Glad to know that you figured this out.
I’ll mark this thread as resolved now. If you have any further questions, I recommend creating a new thread.
Best.
