Uncaught Error: Call to undefined function woocommerce_store_api_register_update

Resolved

(@agniananda)

I installed woocommerce payments and activated it and received the following error. Can someone help me figure out what is going on and how to troubleshoot?

Fatal error: Uncaught Error: Call to undefined function woocommerce_store_api_register_update_callback() in /home/customer/www/staging28.novasbio.com/public_html/wp-content/plugins/woocommerce-payments/includes/platform-checkout-user/class-platform-checkout-extension.php:23 Stack trace: #0 /home/customer/www/staging28.novasbio.com/public_html/wp-content/plugins/woocommerce-payments/woocommerce-payments.php(332): Platform_Checkout_Extension->register_extend_rest_api_update_callback() #1 /home/customer/www/staging28.novasbio.com/public_html/wp-includes/class-wp-hook.php(308): register_platform_checkout_extension(”) #2 /home/customer/www/staging28.novasbio.com/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array) #3 /home/customer/www/staging28.novasbio.com/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #4 /home/customer/www/staging28.novasbio.com/public_html/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/Domain/Bootstrap.php(66): do_action(‘woocommerce_blo.. in /home/customer/www/staging28.novasbio.com/public_html/wp-content/plugins/woocommerce-payments/includes/platform-checkout-user/class-platform-checkout-extension.php on line 23

System report

### WordPress Environment ###

WordPress address (URL): https://staging28.novasbio.com

Site address (URL): https://staging28.novasbio.com

WC Version: 5.9.1

REST API Version: ✔</img> 5.9.1

WC Blocks Version: ✔</img> 6.1.0

Action Scheduler Version: ✔</img> 3.4.0

WC Admin Version: ✔</img> 2.8.0

Log Directory Writable: ✔</img>

WP Version: 6.1.1

WP Multisite: –

WP Memory Limit: 768 MB

WP Debug Mode: –

WP Cron: –

Language: en_US

External object cache: –

### Server Environment ###

Server Info: Apache

PHP Version: 7.4.33

PHP Post Max Size: 256 MB

PHP Time Limit: 120

PHP Max Input Vars: 3000

cURL Version: 7.66.0

OpenSSL/1.1.1q-fips

SUHOSIN Installed: –

MySQL Version: 5.7.39-42-log

Max Upload Size: 256 MB

Default Timezone is UTC: ✔</img>

fsockopen/cURL: ✔</img>

SoapClient: ✔</img>

DOMDocument: ✔</img>

GZip: ✔</img>

Multibyte String: ✔</img>

Remote Post: ✔</img>

Remote Get: ✔</img>

### Database ###

WC Database Version: 5.9.1

WC Database Prefix: wp_

Total Database Size: 52.79MB

Database Data Size: 40.87MB

Database Index Size: 11.92MB

wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB

wp_woocommerce_order_items: Data: 0.06MB + Index: 0.02MB + Engine InnoDB

wp_woocommerce_order_itemmeta: Data: 0.22MB + Index: 0.22MB + Engine InnoDB

wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB

wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_acff_submissions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_acfw_store_credits: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_actionscheduler_actions: Data: 0.20MB + Index: 0.19MB + Engine InnoDB

wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

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wp_e_submissions: Data: 0.11MB + Index: 0.27MB + Engine InnoDB

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wp_e_submissions_values: Data: 0.28MB + Index: 0.09MB + Engine InnoDB

wp_facetwp_index: Data: 0.02MB + Index: 0.05MB + Engine InnoDB

wp_frm_fields: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

wp_frm_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_frm_items: Data: 0.02MB + Index: 0.08MB + Engine InnoDB

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wp_gf_form_view: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

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wp_gla_merchant_issues: Data: 0.09MB + Index: 0.00MB + Engine InnoDB

wp_gla_shipping_rates: Data: 0.02MB + Index: 0.05MB + Engine InnoDB

wp_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

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wp_icl_string_urls: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_icl_translate: Data: 6.52MB + Index: 0.19MB + Engine InnoDB

wp_icl_translate_job: Data: 0.06MB + Index: 0.02MB + Engine InnoDB

wp_icl_translations: Data: 0.16MB + Index: 0.47MB + Engine InnoDB

wp_icl_translation_batches: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_icl_translation_downloads: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_icl_translation_status: Data: 8.52MB + Index: 0.02MB + Engine InnoDB

wp_jet_cct_media_kits: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_jet_post_types: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_jet_smart_filters_indexer: Data: 0.11MB + Index: 0.00MB + Engine InnoDB

wp_jet_taxonomies: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_mailpoet_mapping_to_external_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_mailpoet_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

wp_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB

wp_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB

wp_mailpoet_scheduled_tasks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

wp_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

wp_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

wp_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB

wp_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

wp_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB

wp_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB

wp_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB

wp_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

wp_mailpoet_subscribers: Data: 0.02MB + Index: 0.13MB + Engine InnoDB

wp_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

wp_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_nextend2_image_storage: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_nextend2_section_storage: Data: 0.02MB + Index: 0.06MB + Engine InnoDB

wp_nextend2_smartslider3_generators: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_nextend2_smartslider3_sliders: Data: 0.08MB + Index: 0.03MB + Engine InnoDB

wp_nextend2_smartslider3_sliders_xref: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_nextend2_smartslider3_slides: Data: 0.05MB + Index: 0.11MB + Engine InnoDB

wp_options: Data: 4.52MB + Index: 0.38MB + Engine InnoDB

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wp_posts: Data: 4.52MB + Index: 0.31MB + Engine InnoDB

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wp_terms: Data: 0.06MB + Index: 0.09MB + Engine InnoDB

wp_term_relationships: Data: 0.28MB + Index: 0.20MB + Engine InnoDB

wp_term_taxonomy: Data: 0.08MB + Index: 0.09MB + Engine InnoDB

wp_um_metadata: Data: 0.02MB + Index: 0.05MB + Engine InnoDB

wp_usermeta: Data: 0.33MB + Index: 0.23MB + Engine InnoDB

wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB

wp_user_registration_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB

wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

wp_wc_order_product_lookup: Data: 0.06MB + Index: 0.06MB + Engine InnoDB

wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB

wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

wp_wc_product_meta_lookup: Data: 0.08MB + Index: 0.09MB + Engine InnoDB

wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_wdr_order_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_wdr_order_item_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_wdr_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wp_wpie_template: Data: 0.05MB + Index: 0.00MB + Engine InnoDB

wp_wpr_rucss_resources: Data: 0.02MB + Index: 0.06MB + Engine InnoDB

wp_wpr_rucss_used_css: Data: 0.02MB + Index: 0.06MB + Engine InnoDB

wp_yoast_indexable: Data: 1.52MB + Index: 0.75MB + Engine InnoDB

wp_yoast_indexable_hierarchy: Data: 0.06MB + Index: 0.05MB + Engine InnoDB

wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

wp_yoast_seo_links: Data: 0.30MB + Index: 0.19MB + Engine InnoDB

### Post Type Counts ###

attachment: 711

certificates: 7

custom_css: 1

def_reg_fields: 10

e-landing-page: 2

elementor_library: 51

frm_form_actions: 3

frm_styles: 1

jet-engine: 10

jet-engine-booking: 5

jet-smart-filters: 41

jet-theme-core: 1

jet-woo-builder: 14

mailpoet_page: 1

nav_menu_item: 62

oembed_cache: 1

page: 56

post: 1

product: 393

seedprod: 2

shop_order: 45

um_directory: 1

um_form: 3

user_registration: 1

wp_global_styles: 1

### Security ###

Secure connection (HTTPS): ✔</img>

Hide errors from visitors: ✔</img>

### Active Plugins (49) ###

WPML Multilingual CMS: by OnTheGoSystems – 4.5.7

Akismet Anti-Spam: by Automattic – 4.2.1

All-in-One WP Migration Unlimited Extension: by ServMask – 2.33

All-in-One WP Migration: by ServMask – 7.12

Admin Columns: by AdminColumns.com – 4.5.5

Elementor Pro: by Elementor.com – 3.4.1

Elementor: by Elementor.com – 3.5.2

GA Google Analytics: by Jeff Starr – 20220124

Insert Headers and Footers: by WPBeginner – 1.6.0

JetBlocks For Elementor: by Crocoblock – 1.3.0

JetElements For Elementor: by Crocoblock – 2.6.1

JetEngine - Get attachment file link by ID: by Crocoblock – 1.1.1

JetEngine - Custom visibility conditions: by Crocoblock – 1.0.0

JetEngine: by Crocoblock – 2.10.3

JetSearch For Elementor: by Crocoblock – 2.1.14

JetSmartFilters: by Crocoblock – 2.3.1

JetTabs For Elementor: by Crocoblock – 2.1.15

JetWooBuilder For Elementor: by Crocoblock – 1.11.4

JetProductGallery For Elementor: by Crocoblock – 2.1.0

Smart Slider 3 Pro: by Nextend – 3.5.1.7

OoohBoi Steroids for Elementor: by OoohBoi – 1.8.2

OTGS Installer: by OnTheGoSystems – 3.0.3

Easy Updates Manager: by Easy Updates Manager Team – 9.0.12

Sucuri Security - Auditing, Malware Scanner and Hardening: by Sucuri Inc. – 1.8.30

The Plus Addons for Elementor: by POSIMYTH – 5.0.8

TinyPNG - JPEG, PNG & WebP image compression: by TinyPNG – 3.3

Ultimate Member: by Ultimate Member – 2.5.1

Unlimited Elements for Elementor (Premium): by Unlimited Elements – 1.5.15

UpdraftPlus - Backup/Restore: by UpdraftPlus.Com

DavidAnderson – 2.16.60.25

Custom User Registration Fields for WooCommerce: by Addify – 1.6.0

Payment Gateway for Adyen and WooCommerce: by WPRuby – 2.0.0

White Label CMS: by www.videousermanuals.com – 2.2.9

Woo Discount Rules PRO 2.0: by Flycart – 2.3.4

Woo Discount Rules: by Flycart – 2.3.4

Woo Import Export: by VJInfotech – 5.4.0

Premmerce Permalink Manager for WooCommerce: by premmerce – 2.3.7

Variation Swatches for WooCommerce - Pro: by Emran Ahmed – 1.1.17

Variation Swatches for WooCommerce: by Emran Ahmed – 1.1.19

WooCommerce Stripe Gateway: by WooCommerce – 6.0.0

WooCommerce Multi Currency Premium: by VillaTheme – 2.1.9.3

WooCommerce Multilingual & Multicurrency: by OnTheGoSystems – 5.0.0

WooCommerce Payments: by Automattic – 5.3.0

WooCommerce Shipping & Tax: by WooCommerce – 1.25.23

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WooCommerce: by Automattic – 5.9.1

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WP Rocket: by WP Media – 3.11.2

WPML String Translation: by OnTheGoSystems – 3.2.3

YITH WooCommerce Minimum Maximum Quantity Premium: by YITH – 1.6.6

### Inactive Plugins (7) ###

Depicter: by Averta – 1.2.0

Google Listings and Ads: by WooCommerce – 1.12.5

Jetpack: by Automattic – 10.6

Members: by MemberPress – 3.2.1

Query Monitor: by John Blackbourn – 3.9.0

SiteGround Optimizer: by SiteGround – 7.2.6

Unlimited Elements for Elementor: by Unlimited Elements – 1.5.15

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Settings ###

API Enabled: –

Force SSL: –

Currency: USD ($)

Currency Position: left

Thousand Separator: ,

Decimal Separator: .

Number of Decimals: 2

Taxonomies: Product Types: external (external)

grouped (grouped)

simple (simple)

subscription (subscription)

variable (variable)

variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)

exclude-from-search (exclude-from-search)

featured (featured)

outofstock (outofstock)

rated-1 (rated-1)

rated-2 (rated-2)

rated-3 (rated-3)

rated-4 (rated-4)

rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #36 - /shop/

Cart: #37 - /cart/

Checkout: #38 - /checkout/

My account: #39 - /my-account/

Terms and conditions: ❌</img> Page not set

### Theme ###

Name: Hello Elementor Child

Version: 1.0.1

Author URL: https://elementor.com/

Child Theme: ✔</img>

Parent Theme Name: Hello Elementor

Parent Theme Version: 2.4.1 – 2.6.1 is available

Parent Theme Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash

WooCommerce Support: ✔</img>

### Templates ###

Overrides: /home/customer/www/staging28.novasbio.com/public_html/wp-content/plugins/jet-woo-builder/templates/woocommerce/cart/cart-empty.php

/home/customer/www/staging28.novasbio.com/public_html/wp-content/plugins/jet-woo-builder/templates/woocommerce/cart/cart.php

/home/customer/www/staging28.novasbio.com/public_html/wp-content/plugins/jet-woo-builder/templates/woocommerce/checkout/form-checkout.php

/home/customer/www/staging28.novasbio.com/public_html/wp-content/plugins/jet-woo-builder/templates/woocommerce/checkout/thankyou.php

/home/customer/www/staging28.novasbio.com/public_html/wp-content/plugins/jet-woo-builder/templates/woocommerce/myaccount/form-login.php

/home/customer/www/staging28.novasbio.com/public_html/wp-content/plugins/jet-woo-builder/templates/woocommerce/myaccount/my-account.php

/home/customer/www/staging28.novasbio.com/public_html/wp-content/plugins/jet-woo-builder/templates/woocommerce/content-product_cat.php

### Action Scheduler ###

Complete: 117

Oldest: 2022-12-16 20:53:43 +0000

Newest: 2023-01-16 20:25:31 +0000

Failed: 279

Oldest: 2022-04-21 19:47:05 +0000

Newest: 2023-01-14 03:00:26 +0000

Pending: 1

Oldest: 2023-01-17 03:00:00 +0000

Newest: 2023-01-17 03:00:00 +0000

### Status report information ###

Generated at: 2023-01-16 12:31:39 -08:00

Viewing 3 replies - 1 through 3 (of 3 total)

xue28 (woo-hc)
(@xue28)

3 years, 4 months ago

Hi @agniananda

Thanks for reaching out!

I understand that you are receiving the error message above when trying to install the WooCommerce Payments plugin.

Checking on your site’s System Status Report above, I found that you are using a very outdated version of WooCommerce, WC Version: 5.9.1. Please try to update WooCommerce and see if this resolves the issue here.

Let us know how it goes!
Thread Starter agniananda
(@agniananda)

3 years, 4 months ago
That was it @xue28 Thanks so much. It fixed it.
- This reply was modified 3 years, 4 months ago by agniananda.
Amir A. (woo-hc)
(@amiralifarooq)

3 years, 4 months ago

Hi @agniananda,

You’re welcome, glad it’s working fine now. If you have any new questions, please create a new ticket.

Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Uncaught Error: Call to undefined function woocommerce_store_api_register_update’ is closed to new replies.