Title: Uncaught Error: Class ‘Loco_error_Exception’ Last modified: October 18, 2020 --- # Uncaught Error: Class ‘Loco_error_Exception’ * Resolved [martinmyst](https://wordpress.org/support/users/martinmyst/) * (@martinmyst) * [5 years, 7 months ago](https://wordpress.org/support/topic/uncaught-error-class-loco_error_exception/) * Hi there, * I’m getting “Uncaught Error: Class ‘Loco_error_Exception’ not found in /var/www/ wp-content/plugins/loco-translate/loco.php:101” error and it halts the site from loaded properly. I’m getting “There’s been an critical error on loading the page” error from WordPress. Pls advice. Viewing 6 replies - 1 through 6 (of 6 total) * Plugin Author [Tim W](https://wordpress.org/support/users/timwhitlock/) * (@timwhitlock) * [5 years, 7 months ago](https://wordpress.org/support/topic/uncaught-error-class-loco_error_exception/#post-13548318) * Hi. I’m going to need more information about this. * What version are you running? Is this a new problem, or have you used the plugin before? What is in your address bar when you get this error? * Is the file present at `src/error/Exception.php` under the Loco Translate plugin directory? * Are you able to provide a complete call stack from that uncaught exception? This may be in your error logs, or possibly emailed to you by WordPress? * Failing this, any chance you can debug [line 101 in loco.php](https://github.com/loco/wp-loco/blob/master/loco.php#L101) and see what the $path are $relpath variables are? * Thread Starter [martinmyst](https://wordpress.org/support/users/martinmyst/) * (@martinmyst) * [5 years, 7 months ago](https://wordpress.org/support/topic/uncaught-error-class-loco_error_exception/#post-13548374) * Thanks for your prompt reply. * Here are the versions I’m running : – WordPress 5.5.1 – Theme : Project Largo 0.6.4 – Loco Translate 2.4.2 – PHP 7.3.12 – Hosting : GoDaddy * I’ve been using Loco for at least 6 months, everything was quite and suddenly this error came up yesterday. * I’m getting this error when I use the full domain name on the address bar. * There’s no exception.php file present under the Logo Translate plugin dir. but I got this error details message from GoDaddy : * /var/www/wp-content/plugins/loco-translate/loco.php dosyasının 101 satırında E_ERROR tipinde bir hata oluştu. Hata iletisi: Uncaught Error: Class ‘Loco_error_Exception’ not found in /var/www/wp-content/plugins/loco-translate/loco.php:101 Stack trace:# 0 /var/www/wp-content/plugins/loco-translate/loco.php(149): loco_include(‘src/ error/Excep…’) #1 [internal function]: loco_autoload(‘Loco_error_Exce…’) #2 / var/www/wp-content/plugins/loco-translate/loco.php(101): spl_autoload_call(‘Loco_error_Exce…’)# 3 /var/www/wp-content/plugins/loco-translate/loco.php(149): loco_include(‘src/ hooks/LoadH…’) #4 [internal function]: loco_autoload(‘Loco_hooks_Load…’) #5 / var/www/wp-content/plugins/loco-translate/loco.php(170): spl_autoload_call(‘Loco_hooks_Load…’)# 6 /var/www/wp-settings.php(377): include_once(‘/var/www/wp-con…’) #7 /var/www/ wp-config.php(97): require_once(‘/var/www/wp-set…’) #8 /var/www/wp-load.php(37): require_once(‘/var/www/wp-con…’) #9 /var/www/wp-admin/admin.php(34): require_once(‘/ var/www/wp-loa…’) #10 /var/www/wp-admin/index.php(10): require_once(‘/var/www/ wp-adm…’) #11 {main} thrown * Plugin Author [Tim W](https://wordpress.org/support/users/timwhitlock/) * (@timwhitlock) * [5 years, 7 months ago](https://wordpress.org/support/topic/uncaught-error-class-loco_error_exception/#post-13548406) * Thanks for the information. * It’s failing to load the first file it needs (src/hooks/LoadHelper.php) then fails to load the error to tell you about the error. * I think you might have broken or partial install. As you are running 2.4.2 and the latest release is 2.4.3 I recommend you upgrade the plugin now and see if this fixes your problem. * If not, we need to find out why the files can’t be found. Possibly due to some odd path resolution, or some permissions error. I can’t guess right now. Get back to be on the above first and we’ll go from there. * Thread Starter [martinmyst](https://wordpress.org/support/users/martinmyst/) * (@martinmyst) * [5 years, 7 months ago](https://wordpress.org/support/topic/uncaught-error-class-loco_error_exception/#post-13548407) * Currently I can’t access the WordPress control panel, is there a way to upgrade version 2.4.3 via ftp? * Plugin Author [Tim W](https://wordpress.org/support/users/timwhitlock/) * (@timwhitlock) * [5 years, 7 months ago](https://wordpress.org/support/topic/uncaught-error-class-loco_error_exception/#post-13548434) * Yes, you can download the Zip file here: [loco-translate.2.4.3.zip](https://downloads.wordpress.org/plugin/loco-translate.2.4.3.zip). * See the [WordPress documentation on manually installing plugins](https://wordpress.org/support/article/managing-plugins/#installing-plugins). * Thread Starter [martinmyst](https://wordpress.org/support/users/martinmyst/) * (@martinmyst) * [5 years, 7 months ago](https://wordpress.org/support/topic/uncaught-error-class-loco_error_exception/#post-13548715) * Manual upgrade solved the problem. Thank you very much for prompt and wonderful support. Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘Uncaught Error: Class ‘Loco_error_Exception’’ is closed to new replies. * ![](https://ps.w.org/loco-translate/assets/icon-256x256.png?rev=1000676) * [Loco Translate](https://wordpress.org/plugins/loco-translate/) * [Frequently Asked Questions](https://wordpress.org/plugins/loco-translate/#faq) * [Support Threads](https://wordpress.org/support/plugin/loco-translate/) * [Active Topics](https://wordpress.org/support/plugin/loco-translate/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/loco-translate/unresolved/) * [Reviews](https://wordpress.org/support/plugin/loco-translate/reviews/) * 6 replies * 2 participants * Last reply from: [martinmyst](https://wordpress.org/support/users/martinmyst/) * Last activity: [5 years, 7 months ago](https://wordpress.org/support/topic/uncaught-error-class-loco_error_exception/#post-13548715) * Status: resolved