Title: Uncaught ReferenceError
Last modified: August 31, 2016

---

# Uncaught ReferenceError

 *  Resolved [marshmallow014](https://wordpress.org/support/users/marshmallow014/)
 * (@marshmallow014)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/uncaught-referenceerror-6/)
 * ” sgAddEvent is not defined “
 * Popup not showing. please help
 * [https://wordpress.org/plugins/popup-builder/](https://wordpress.org/plugins/popup-builder/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Sygnoos](https://wordpress.org/support/users/sygnoos/)
 * (@sygnoos)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/uncaught-referenceerror-6/#post-7295662)
 * Dear [@marshmallow014](https://wordpress.org/support/users/marshmallow014/),
   
   Please give us your site URL with a popup inside so we can check your issue.
 * Best Regards,
    Sygnoos Team.
 *  Thread Starter [marshmallow014](https://wordpress.org/support/users/marshmallow014/)
 * (@marshmallow014)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/uncaught-referenceerror-6/#post-7295728)
 *  Thread Starter [marshmallow014](https://wordpress.org/support/users/marshmallow014/)
 * (@marshmallow014)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/uncaught-referenceerror-6/#post-7295729)
 * [http://boozaid.com/sample-page/](http://boozaid.com/sample-page/)
 *  Plugin Contributor [Popup Builder Team](https://wordpress.org/support/users/popup-by-sygnoos/)
 * (@popup-by-sygnoos)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/uncaught-referenceerror-6/#post-7295759)
 * Dear [@marshmallow014](https://wordpress.org/support/users/marshmallow014/),
 * The problem is that you are using cache plugin, because of it our scripts do 
   not load.
    Please, tell us what cache plugin you are using, so that we can fix
   the problem.
 * Best regards,
    Sygnoos Team.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Uncaught ReferenceError’ is closed to new replies.

 * ![](https://ps.w.org/popup-builder/assets/icon-128x128.gif?rev=2698840)
 * [Popup Builder - Create highly converting, mobile friendly marketing popups.](https://wordpress.org/plugins/popup-builder/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/popup-builder/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/popup-builder/)
 * [Active Topics](https://wordpress.org/support/plugin/popup-builder/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/popup-builder/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/popup-builder/reviews/)

 * 4 replies
 * 3 participants
 * Last reply from: [Popup Builder Team](https://wordpress.org/support/users/popup-by-sygnoos/)
 * Last activity: [10 years, 1 month ago](https://wordpress.org/support/topic/uncaught-referenceerror-6/#post-7295759)
 * Status: resolved