Uncaught TypeError

Resolved

(@monoloid)

Hi, I’m getting this error. Any ideas?

Uncaught TypeError: array_keys(): Argument #1 ($array) must be of type array, null given in /var/www/1/161697/www/wp-content/plugins/shortpixel-image-optimiser/class/Controller/ApiController.php:420
Stack trace:
#0 /var/www/1/161697/www/wp-content/plugins/shortpixel-image-optimiser/class/Controller/ApiController.php(420): array_keys(NULL)
#1 /var/www/1/161697/www/wp-content/plugins/shortpixel-image-optimiser/class/Controller/ApiController.php(267): ShortPixel\Controller\ApiController->handleResponse(Object(stdClass), Array)
#2 /var/www/1/161697/www/wp-content/plugins/shortpixel-image-optimiser/class/Controller/ApiController.php(123): ShortPixel\Controller\ApiController->doRequest(Object(stdClass), Array)
#3 /var/www/1/161697/www/wp-content/plugins/shortpixel-image-optimiser/class/Controller/OptimizeController.php(486): ShortPixel\Controller\ApiController->processMediaItem(Object(stdClass), Object(ShortPixel\Model\Image\MediaLibraryModel))
#4 /var/www/1/161697/www/wp-content/plugins/shortpixel-image-optimiser/class/Controller/OptimizeController.php(416): ShortPixel\Controller\OptimizeController->sendToProcessing(Object(stdClass), Object(ShortPixel\Controller\Queue\MediaLibraryQueue))
#5 /var/www/1/161697/www/wp-content/plugins/shortpixel-image-optimiser/class/Controller/OptimizeController.php(383): ShortPixel\Controller\OptimizeController->runTick(Object(ShortPixel\Controller\Queue\MediaLibraryQueue))
#6 /var/www/1/161697/www/wp-content/plugins/shortpixel-image-optimiser/class/Controller/AjaxController.php(155): ShortPixel\Controller\OptimizeController->processQueue(Array)
#7 /var/www/1/161697/www/wp-includes/class-wp-hook.php(308): ShortPixel\Controller\AjaxController->ajax_processQueue('')
#8 /var/www/1/161697/www/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters('', Array)
#9 /var/www/1/161697/www/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#10 /var/www/1/161697/www/wp-admin/admin-ajax.php(188): do_action('wp_ajax_shortpi...')
#11 {main}
  thrown in /var/www/1/161697/www/wp-content/plugins/shortpixel-image-optimiser/class/Controller/ApiController.php on line 420
 Last Item ID: 8656

Viewing 4 replies - 1 through 4 (of 4 total)

Gerard Blanco

(@sixaxis)

3 years ago

Hi there,

Thank you for your message. We’re sorry to hear about this problem. 🙁

In order to help you troubleshoot this, it would be helpful if you could provide us with some additional information, including:

Where exactly you are seeing this error, and what steps you followed to encounter it.
Your site information. Please navigate to Tools > Site Health > Info, click on the “Copy site info to clipboard” button and paste the information in your reply.
Screenshots of your ShortPixel plugin settings (ShortPixel Image Optimizer, ShortPixel Adaptive Images and/or Autoptimize).

We look forward to working with you to resolve the issue.

Best,

Thread Starter

Monoloid

(@monoloid)

3 years ago

Hi, the the error is shown on top at the ShortPixel settings.

`
### wp-core ###

version: 6.2
site_language: nb_NO
user_language: en_US
timezone: Europe/Oslo
permalink: /%year%/%monthnum%/%day%/%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 1
default_comment_status: undefined
environment_type: production
user_count: 556
dotorg_communication: true

### wp-paths-sizes ###

wordpress_path: /var/www/1/161697/www
wordpress_size: 794,14 MB (832711445 bytes)
uploads_path: /var/www/1/161697/www/wp-content/uploads
uploads_size: 14,08 GB (15114300053 bytes)
themes_path: /var/www/1/161697/www/wp-content/themes
themes_size: 29,86 MB (31311826 bytes)
plugins_path: /var/www/1/161697/www/wp-content/plugins
plugins_size: 422,43 MB (442953455 bytes)
database_size: 754,64 MB (791298048 bytes)
total_size: 16,03 GB (17212574827 bytes)

### wp-dropins (2) ###

advanced-cache.php: true
object-cache.php: true

### wp-active-theme ###

name: Avada (Avada)
version: 7.10.1
author: ThemeFusion
author_website: https://themeforest.net/user/ThemeFusion
parent_theme: none
theme_features: core-block-patterns, fusion-builder-options, widgets-block-editor, post-thumbnails, title-tag, automatic-feed-links, custom-header, custom-background, woocommerce, wc-product-gallery-zoom, wc-product-gallery-slider, wc-product-gallery-lightbox, post-formats, fusion-builder-demos, menus, align-wide, wp-block-styles, editor-font-sizes, editor-color-palette, widgets
theme_path: /var/www/1/161697/www/wp-content/themes/Avada
auto_update: Disabled

### wp-themes-inactive (1) ###

Twenty Nineteen: version: 2.5, author: the WordPress team, Auto-updates disabled

### wp-mu-plugins (1) ###

ManageWP - Worker Loader: version: 1.0.0, author: GoDaddy

### wp-plugins-active (48) ###

Advanced iFrame: version: 2023.1, author: Michael Dempfle, Auto-updates disabled
All in One SEO: version: 4.3.7, author: All in One SEO Team, Auto-updates disabled
APCu Manager: version: 3.5.2, author: Pierre Lannoy / PerfOps One, Auto-updates disabled
Avada Builder: version: 3.10.1, author: ThemeFusion, Auto-updates disabled
Avada Core: version: 5.10.1, author: ThemeFusion, Auto-updates disabled
BackupSheep - Reliable Offsite Backups: version: 1.8, author: BackupSheep.Com, Bilal Ahmed, Auto-updates disabled
Better Search Replace: version: 1.4.2, author: WP Engine, Auto-updates disabled
Booster for WooCommerce: version: 6.0.5, author: Pluggabl LLC, Auto-updates disabled
Brands for WooCommerce: version: 3.8.2.1, author: BeRocket, Auto-updates disabled
Cart Lift - Abandoned Cart Recovery for WooCommerce and EDD: version: 3.1.6, author: RexTheme, Auto-updates disabled
Cart Lift Pro: version: 2.1.1, author: RexTheme, Auto-updates disabled
Classic Editor: version: 1.6.3, author: WordPress Contributors, Auto-updates disabled
Classic Widgets: version: 0.3, author: WordPress Contributors, Auto-updates disabled
Clean Image Filenames: version: 1.4, author: Upperdog, Auto-updates disabled
Cloudflare: version: 4.11.0, author: Cloudflare, Inc., Auto-updates disabled
Code Snippets: version: 3.3.0, author: Code Snippets Pro, Auto-updates disabled
Continue Shopping From Cart Page: version: 1.3, author: Arrow Design, Auto-updates disabled
Custom Order Statuses for WooCommerce: version: 1.5.2, author: Nuggethon, Auto-updates disabled
Enable Media Replace: version: 4.1.2, author: ShortPixel, Auto-updates disabled
Facebook for WooCommerce: version: 3.0.23, author: Facebook, Auto-updates disabled
Google Analytics for WordPress by MonsterInsights: version: 8.14.1, author: MonsterInsights, Auto-updates disabled
Hide Categories and Products for Woocommerce: version: 1.2.8, author: N.O.U.S. Open Useful and Simple, Auto-updates disabled
Instantio - Instant Checkout for WooCommerce: version: 2.5.23, author: Themefic, Auto-updates disabled
Instantio Pro: version: 2.5.6, author: Themefic, Auto-updates disabled
iThemes Security: version: 8.1.6, author: iThemes, Auto-updates enabled
Loco Translate: version: 2.6.4, author: Tim Whitlock, Auto-updates disabled
MailPoet: version: 4.15.0, author: MailPoet, Auto-updates disabled
MailPoet Premium: version: 4.15.0, author: MailPoet, Auto-updates disabled
ManageWP - Worker: version: 4.9.17, author: GoDaddy, Auto-updates disabled
Permalink Manager for WooCommerce: version: 1.0.8, author: BeRocket, Auto-updates disabled
PixelYourSite: version: 9.3.7, author: PixelYourSite, Auto-updates disabled
Poker Hands: version: 1.0.0, author: Muhammad Umer, Auto-updates disabled
Redirection: version: 5.3.10, author: John Godley, Auto-updates disabled
ShortPixel Image Optimizer: version: 5.2.2, author: ShortPixel - Convert WebP/AVIF & Optimize Images, Auto-updates disabled
StopBadBots: version: 7.32, author: Bill Minozzi, Auto-updates disabled
TablePress: version: 2.1.3, author: Tobias Bäthge, Auto-updates disabled
UpdraftPlus - Backup/Restore: version: 1.23.3, author: UpdraftPlus.Com, DavidAnderson, Auto-updates disabled
WooCommerce: version: 7.7.0, author: Automattic, Auto-updates disabled
WooCommerce Google Analytics Integration: version: 1.8.1, author: WooCommerce, Auto-updates disabled
WooCommerce QuickPay: version: 6.8.3, author: Perfect Solution, Auto-updates disabled
WooCommerce Speed Drain Repair - WP Fix It: version: 2.0, author: WP Fix It, Auto-updates disabled
WP-Optimize - Clean, Compress, Cache: version: 3.2.15, author: David Anderson, Ruhani Rabin, Team Updraft, Auto-updates disabled
WPC Product Bundles for WooCommerce: version: 7.1.3, author: WPClever, Auto-updates disabled
wpDataTables: version: 5.5, author: TMS-Plugins, Auto-updates disabled
WP Mail SMTP: version: 3.8.0, author: WP Mail SMTP, Auto-updates disabled
WP Rocket: version: 3.13.2, author: WP Media, Auto-updates disabled
WP SVG Images: version: 4.2, author: ShortPixel, Auto-updates disabled
Yoast Duplicate Post: version: 4.5, author: Enrico Battocchi & Team Yoast, Auto-updates disabled

### wp-plugins-inactive (16) ###

Advanced iFrame custom folder: version: 1.0, author: Michael Dempfle, Auto-updates disabled
Crop Thumbnails: version: 1.6.0, author: Volkmar Kantor, Auto-updates disabled
Google Listings and Ads: version: 2.4.5, author: WooCommerce, Auto-updates disabled
Google Maps Widget PRO: version: 5.51, author: Web factory Ltd, Auto-updates disabled
Hide from Search: version: 1.1.4, author: Micah Wood, Auto-updates disabled
Pixel Tag Manager for WooCommerce (PTM) - Google Analytics, Google Ads and All Pixel In One Solution: version: 1.3.5, author: GrowCommerce, Auto-updates disabled
Query Monitor: version: 3.12.2, author: John Blackbourn, Auto-updates disabled
Rearrange Woocommerce Products: version: 4.1.2, author: Aslam Doctor, Auto-updates disabled
Regenerate Thumbnails Advanced: version: 2.4.1, author: ShortPixel, Auto-updates disabled
WooCommerce Google Ads Dynamic Remarketing: version: 1.8.2, author: SweetCode, Auto-updates disabled
WP File Manager: version: 7.1.9, author: mndpsingh287, Auto-updates disabled
WPForms Lite: version: 1.8.1.2, author: WPForms, Auto-updates disabled
WP Memory: version: 2.54, author: Bill Minozzi, Auto-updates disabled
WP Product Feed Manager: version: 1.49.1, author: Michel Jongbloed, Auto-updates disabled
wptools: version: 3.53, author: Bill Minozzi, Auto-updates disabled
YellowPencil: version: 7.5.9, author: WaspThemes, Auto-updates disabled

### code-snippets (3) ###

snippet-6: name: Woocommerce ,- bak sum, scope: global, modified: 2022-02-16 23:21:39
snippet-11: name: Auto update cart, scope: global, modified: 2023-03-15 19:09:28
snippet-13: name: Lost password fix, scope: global, modified: 2023-03-17 20:13:27

### wp-media ###

image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1673
imagemagick_version: ImageMagick 6.8.9-9 Q16 x86_64 2023-03-28 http://www.imagemagick.org
imagick_version: 3.4.4
file_uploads: File uploads is turned off
post_max_size: 512M
upload_max_filesize: 128M
max_effective_size: 128 MB
max_file_uploads: 20
imagick_limits: 
	imagick::RESOURCETYPE_AREA: 375 GB
	imagick::RESOURCETYPE_DISK: 1.844674407371E+19
	imagick::RESOURCETYPE_FILE: 768
	imagick::RESOURCETYPE_MAP: 375 GB
	imagick::RESOURCETYPE_MEMORY: 188 GB
	imagick::RESOURCETYPE_THREAD: 1
	imagick::RESOURCETYPE_TIME: 1.844674407371E+19
imagemagick_file_formats: 3FR, AAI, AI, ART, ARW, AVI, AVS, BGR, BGRA, BIE, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CRW, CUR, CUT, DCM, DCR, DCX, DDS, DFONT, DJVU, DNG, DOT, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FAX, FITS, FRACTAL, FTS, G3, GIF, GIF87, GRADIENT, GRAY, GROUP4, GV, HALD, HDR, HISTOGRAM, HRZ, HTM, HTML, ICB, ICO, ICON, INFO, INLINE, IPL, ISOBRL, JBG, JBIG, JNG, JNX, JPEG, JPG, JSON, K25, KDC, LABEL, M2V, M4V, MAC, MAP, MASK, MAT, MATTE, MEF, MIFF, MNG, MONO, MOV, MP4, MPC, MPEG, MPG, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, PPM, PREVIEW, PS, PS2, PS3, PSB, PSD, PTIF, PWP, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGBA, RGBO, RGF, RLA, RLE, RMF, RW2, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UIL, UYVY, VDA, VICAR, VID, VIFF, VIPS, VST, WBMP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YCbCr, YCbCrA, YUV
gd_version: 2.3.0
gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
ghostscript_version: 9.26

### wp-server ###

server_architecture: Linux 4.15.0-191-generic x86_64
httpd_software: Apache/2.4.18 (Ubuntu)
php_version: 8.0.5 64bit
php_sapi: apache2handler
max_input_variables: 3000
time_limit: 180
memory_limit: 512M
max_input_time: -1
upload_max_filesize: 128M
php_post_max_size: 512M
curl_version: 7.47.0 OpenSSL/1.0.2g
suhosin: false
imagick_availability: true
pretty_permalinks: true
htaccess_extra_rules: true

### wp-database ###

extension: mysqli
server_version: 10.6.12-MariaDB-0ubuntu0.22.04.1-log
client_version: mysqlnd 8.0.5
max_allowed_packet: 268435456
max_connections: 4096

### wp-constants ###

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /var/www/1/161697/www/wp-content
WP_PLUGIN_DIR: /var/www/1/161697/www/wp-content/plugins
WP_MEMORY_LIMIT: 512M
WP_MAX_MEMORY_LIMIT: 512M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: true
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: Undefined
DB_CHARSET: utf8
DB_COLLATE: undefined

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
mu-plugins: writable

### aioseo (1) ###

noindexed: Author Archives, Search Page

### perfopsone_objectcache ###

product: APCu
directive_enabled: 1
directive_shm_segments: 1
directive_shm_size: 2048M
directive_entries_hint: 4096
directive_ttl: 0
directive_gc_ttl: 3600
directive_mmap_file_mask: undefined
directive_slam_defense: 0
directive_enable_cli: 0
directive_use_request_time: 0
directive_serializer: php
directive_coredump_unmap: 0
directive_preload_path: undefined
status_num_seg: 1
status_seg_size: 2147483528
status_avail_mem: 2079347248
status_num_slots: 4099
status_ttl: undefined
status_num_hits: 230907402
status_num_misses: 53688660
status_num_inserts: 5624597
status_num_entries: 37559
status_expunges: undefined
status_start_time: 1681383343
status_mem_size: 66871064
status_memory_type: mmap

### perfopsone_opcache ###

product: Zend OPcache 8.0.5
directive_opcache.enable: true
directive_opcache.enable_cli: false
directive_opcache.use_cwd: true
directive_opcache.validate_timestamps: true
directive_opcache.validate_permission: false
directive_opcache.validate_root: false
directive_opcache.dups_fix: false
directive_opcache.revalidate_path: false
directive_opcache.log_verbosity_level: 1
directive_opcache.memory_consumption: 134217728
directive_opcache.interned_strings_buffer: 8
directive_opcache.max_accelerated_files: 10000
directive_opcache.max_wasted_percentage: 0.05
directive_opcache.consistency_checks: undefined
directive_opcache.force_restart_timeout: 180
directive_opcache.revalidate_freq: 2
directive_opcache.preferred_memory_model: undefined
directive_opcache.blacklist_filename: undefined
directive_opcache.max_file_size: undefined
directive_opcache.error_log: undefined
directive_opcache.protect_memory: false
directive_opcache.save_comments: true
directive_opcache.record_warnings: false
directive_opcache.enable_file_override: false
directive_opcache.optimization_level: 2147401727
directive_opcache.lockfile_path: /tmp
directive_opcache.file_cache: undefined
directive_opcache.file_cache_only: false
directive_opcache.file_cache_consistency_checks: true
directive_opcache.file_update_protection: 2
directive_opcache.opt_debug_level: undefined
directive_opcache.restrict_api: undefined
directive_opcache.huge_code_pages: false
directive_opcache.preload: undefined
directive_opcache.preload_user: undefined
directive_opcache.jit: tracing
directive_opcache.jit_buffer_size: undefined
directive_opcache.jit_debug: undefined
directive_opcache.jit_bisect_limit: undefined
directive_opcache.jit_blacklist_root_trace: 16
directive_opcache.jit_blacklist_side_trace: 8
directive_opcache.jit_hot_func: 127
directive_opcache.jit_hot_loop: 64
directive_opcache.jit_hot_return: 8
directive_opcache.jit_hot_side_exit: 8
directive_opcache.jit_max_exit_counters: 8192
directive_opcache.jit_max_loop_unrolls: 8
directive_opcache.jit_max_polymorphic_calls: 2
directive_opcache.jit_max_recursive_calls: 2
directive_opcache.jit_max_recursive_returns: 2
directive_opcache.jit_max_root_traces: 1024
directive_opcache.jit_max_side_traces: 128
directive_opcache.jit_prof_threshold: undefined
status_opcache_enabled: true
status_cache_full: true
status_restart_pending: false
status_restart_in_progress: false
status_used_memory: 6291000
status_free_memory: 8
status_wasted_memory: 2890240
status_current_wasted_percentage: 2.1533966064453
status_buffer_size: undefined
status_number_of_strings: 95822
status_num_cached_scripts: 4203
status_num_cached_keys: 5774
status_max_cached_keys: 16229
status_hits: 237773310
status_start_time: 1681383343
status_last_restart_time: 1683813720
status_oom_restarts: 13
status_hash_restarts: undefined
status_manual_restarts: undefined
status_misses: 8869142
status_blacklist_misses: undefined
status_blacklist_miss_ratio: undefined
status_opcache_hit_rate: 96.404048886118
status_enabled: false
status_on: false
status_kind: 5
status_opt_level: 4
status_opt_flags: 6
status_buffer_free: undefined

### apcu-manager ###

forceearlyloading: 1
earlyloading: 1
compat: 1
version: 3.5.2
use_cdn: undefined
use_apcu: 1
script_in_footer: undefined
display_nag: undefined
analytics: 1
history: 21
gc: 1
metrics: undefined
adminbar: 1

### wp_mail_smtp ###

version: 3.8.0
license_key_type: lite
debug: No debug notices found.
lite_install_date: Apr 4, 2022 @ 1:15am

`

Settings:
https://www.dropbox.com/s/d2arhlnejdbjpo5/shortpixel.png?dl=0

Gerard Blanco

(@sixaxis)

3 years ago

Thank you, Monoloid!

We are already working on fixing that, so we will get back to you if needed 🙂

Best,

Plugin Author

Pedro

(@petredobrescu)

3 years ago

Hello @monoloid,

After checking the error and the details you provided, it looks like you have in the optimizing queue some very old items/images (probably left there somehow from 2022, or you used an older version of the plugin until recently). We have changed the way the requests are done to the optimization API and this is why you get that fatal error. We’ll include a fix for this error in the upcoming version 5.2.3.

Meanwhile, the quick solution for this issue is this:

Clear the existing queue by going to Settings -> ShortPixel -> Tools tab -> Clear the Queue
Start the Bulk Processing again from Media Library -> Bulk ShortPixel

After the queue is cleared this error should no longer show up.

I would appreciate if you could confirm that the above solution works in your case! Thanks

Viewing 4 replies - 1 through 4 (of 4 total)

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