Title: Uncaught TypeError: jQuery(…).pointer is not a function
Last modified: August 2, 2017

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# Uncaught TypeError: jQuery(…).pointer is not a function

 *  Resolved [vincurekf](https://wordpress.org/support/users/vincurekf/)
 * (@vincurekf)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/uncaught-typeerror-jquery-pointer-is-not-a-function-2/)
 * Hello,
    I am experiencing issues with your plugin.
 * `Uncaught TypeError: jQuery(...).pointer is not a function ... in file tourTip.
   js?ver=6.3.15:148`
 * When I disable the plugin, the error is gone.
 * Even if this could be compatibility issue with other plugins, it is your plugin
   that makes the admin unusable.
 * I think it!s the joyride after plugin activation (where you should put your email
   for notifications and optionaly subscribe to the newsletter).
 * Is there a way to disable the joyride completely?
 * Regards

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [wfyann](https://wordpress.org/support/users/wfyann/)
 * (@wfyann)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/uncaught-typeerror-jquery-pointer-is-not-a-function-2/#post-9383661)
 * Hi [@vincurekf](https://wordpress.org/support/users/vincurekf/),
 * The issue you’re experiencing is very similar to [this one](https://wordpress.org/support/topic/uncaught-typeerror-jquery-pointer-is-not-a-function/).
 *  Thread Starter [vincurekf](https://wordpress.org/support/users/vincurekf/)
 * (@vincurekf)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/uncaught-typeerror-jquery-pointer-is-not-a-function-2/#post-9386511)
 * Hi,
    yes, it is similar, but since that was not resolved, and it’s your plugin
   that is causing the issue, i tried turning off all other plugins, but that did
   not helped.
 * And it definitely is the joyride/subscription popup box that should appear in
   the menu after plugin activation.
 * So can you please point me to some solution that does not involve completely 
   turning off our multilanguage, advanced custom fields and other plugins so yours
   can work (which it’s not).
 * Is there a way to disable the annoying joyride/popup box? PHP script i can run,
   some API point in your plugin i can call to tell your plugin i don’t want to 
   see that box?
 * Thanks.
 *  [wfyann](https://wordpress.org/support/users/wfyann/)
 * (@wfyann)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/uncaught-typeerror-jquery-pointer-is-not-a-function-2/#post-9401959)
 * Hi [@vincurekf](https://wordpress.org/support/users/vincurekf/),
 * We don’t have a way to prevent loading tourTip.js — it is mostly for the new 
   user tour, but it looks like some firewall setup/notices are in there too.
 * Wordfence enqueues the _“wp-pointer”_ script (bundled with WordPress itself) 
   before using it, so something on your site must be preventing that from loading
   properly.
 * If it’s definitely not a plugin (including some sort of cache that isn’t fully
   deactivated by turning it off), then it could be something in the theme’s _functions.
   php_that is stopping it from loading — like if the theme dequeues _“wp-pointer”_,
   or moves some scripts to the footer so they load in the wrong order.

Viewing 3 replies - 1 through 3 (of 3 total)

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## Tags

 * [jquery](https://wordpress.org/support/topic-tag/jquery/)

 * 3 replies
 * 2 participants
 * Last reply from: [wfyann](https://wordpress.org/support/users/wfyann/)
 * Last activity: [8 years, 10 months ago](https://wordpress.org/support/topic/uncaught-typeerror-jquery-pointer-is-not-a-function-2/#post-9401959)
 * Status: resolved