Title: Uncaught TypeError: r.getClientRects is not a function
Last modified: September 3, 2020

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# Uncaught TypeError: r.getClientRects is not a function

 *  Resolved [duncmorley](https://wordpress.org/support/users/duncmorley/)
 * (@duncmorley)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/uncaught-typeerror-r-getclientrects-is-not-a-function/)
 * I cannot get this plugin to work. The error console keeps showing `Uncaught TypeError:
   r.getClientRects is not a function` every time the popup fires. Any help here
   would be great.

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Thread Starter [duncmorley](https://wordpress.org/support/users/duncmorley/)
 * (@duncmorley)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/uncaught-typeerror-r-getclientrects-is-not-a-function/#post-13356523)
 * FYI I am using WP 5.5 and Popup maker 1.11.2
    -  This reply was modified 5 years, 9 months ago by [duncmorley](https://wordpress.org/support/users/duncmorley/).
 *  [Maria T](https://wordpress.org/support/users/mariatogonon/)
 * (@mariatogonon)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/uncaught-typeerror-r-getclientrects-is-not-a-function/#post-13374577)
 * Hello [@duncmorley](https://wordpress.org/support/users/duncmorley/) – Apologies
   for the delayed response.
 * I believe that we already replied to your HelpScout ticket regarding this. Could
   you please check at it and let us know if that helps you?
 * Thanks.
 *  Plugin Author [Daniel Iser](https://wordpress.org/support/users/danieliser/)
 * (@danieliser)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/uncaught-typeerror-r-getclientrects-is-not-a-function/#post-13385378)
 * [@duncmorley](https://wordpress.org/support/users/duncmorley/) – We have tracked
   multiple reports of similar issues, but all have been found to result from other
   plugins and themes not being 100% compatible with the changes made in WP 5.5.
   These conflicts have resulted in JS errors that break things randomly.
 * Might be worth trying to use the Health Check plugin’s troubleshooting mode to
   see if you can narrow it to a specific plugin or theme.
 * Hope that helps. If your issue is resolved please take a moment to [rate and review the plugin](https://wordpress.org/support/plugin/popup-maker/reviews/?rate=5#rate-response)
   or support.
 * If you still need help please message us directly at [https://wppopupmaker.com/support/](https://wppopupmaker.com/support/).
 *  [luccame](https://wordpress.org/support/users/luccame/)
 * (@luccame)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/uncaught-typeerror-r-getclientrects-is-not-a-function/#post-13421498)
 * I had the same issue and solved it by adding this line to the page header:
    `
   <script src="https://code.jquery.com/jquery-migrate-3.0.0.min.js"></script>`
    -  This reply was modified 5 years, 8 months ago by [luccame](https://wordpress.org/support/users/luccame/).
 *  [Natalie F](https://wordpress.org/support/users/natafemme/)
 * (@natafemme)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/uncaught-typeerror-r-getclientrects-is-not-a-function/#post-13675744)
 * Hi I am also experiencing this error.
    I do not have errors from any other plugins,
   and my jquery is loading correctly on the site. I do not have any errors on the
   health check screen. Adding this line to the header did not help.
 * I have submitted a ticket too.
    -  This reply was modified 5 years, 6 months ago by [Natalie F](https://wordpress.org/support/users/natafemme/).
 *  [Oleg](https://wordpress.org/support/users/submedia/)
 * (@submedia)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/uncaught-typeerror-r-getclientrects-is-not-a-function/#post-13949274)
 * Hi there. Same here with jquery 3.5.1 it doesn’t work. Using jquery-migrate 3.3.2
   temporary fixed the issue. Looking forward for the plugin update. Thanks.
    -  This reply was modified 5 years, 4 months ago by [Oleg](https://wordpress.org/support/users/submedia/).
 *  [Oleg](https://wordpress.org/support/users/submedia/)
 * (@submedia)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/uncaught-typeerror-r-getclientrects-is-not-a-function/#post-13949307)
 * Update here. The issue in my case was caused by another out-of-date script. Popup
   Maker works fine!

Viewing 7 replies - 1 through 7 (of 7 total)

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 * 7 replies
 * 6 participants
 * Last reply from: [Oleg](https://wordpress.org/support/users/submedia/)
 * Last activity: [5 years, 4 months ago](https://wordpress.org/support/topic/uncaught-typeerror-r-getclientrects-is-not-a-function/#post-13949307)
 * Status: resolved