Title: Undefined Function Call During CSV Import
Last modified: May 20, 2021

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# Undefined Function Call During CSV Import

 *  [SW22958](https://wordpress.org/support/users/sw22958/)
 * (@sw22958)
 * [5 years ago](https://wordpress.org/support/topic/undefined-function-call-during-csv-import/)
 * Hello Roland,
 * I am getting an error when attempting to import a known-good CSV into my Participants
   Database installation. All was well just a few weeks ago, but after I made the
   latest round of updates I started getting blank search results for template-driven
   pages that previously worked well. I deleted all records and tried to import 
   a fresh copy of the database but that results in a WP error as follows :
 * Error Details
    ============= An error of type E_ERROR was caused in line 968 
   of the file /home/*******/public_html/****.com/wp-content/plugins/participants-
   database/vendor/parsecsv/php-parsecsv/src/Csv.php. Error message: Call to undefined
   function ParseCsv\iconv()
 * Please advise / thanks for your help!
 * Stuart

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Roland Barker](https://wordpress.org/support/users/xnau/)
 * (@xnau)
 * [5 years ago](https://wordpress.org/support/topic/undefined-function-call-during-csv-import/#post-14468377)
 * This indicates you don’t have the “iconv” module installed in your php. Recompile
   your php including that module…this can often be done in your hosting control
   panel, or you will need to ask your web host to include it in your php build.
   It is a standard module, should be no trouble getting it added.
 *  Thread Starter [SW22958](https://wordpress.org/support/users/sw22958/)
 * (@sw22958)
 * [5 years ago](https://wordpress.org/support/topic/undefined-function-call-during-csv-import/#post-14468421)
 * Hello Roland,
 * Thanks for the reply.
 * Is the use of this function new to the latest update? I never had this problem
   before.
 * Regards,
 * Stuart
 *  Plugin Author [Roland Barker](https://wordpress.org/support/users/xnau/)
 * (@xnau)
 * [5 years ago](https://wordpress.org/support/topic/undefined-function-call-during-csv-import/#post-14468509)
 * Yes it is new, I updated the Parse CSV library to the latest version.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Undefined Function Call During CSV Import’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [Roland Barker](https://wordpress.org/support/users/xnau/)
 * Last activity: [5 years ago](https://wordpress.org/support/topic/undefined-function-call-during-csv-import/#post-14468509)
 * Status: not resolved