Title: ‘undefined’ text box.
Last modified: December 7, 2021

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# ‘undefined’ text box.

 *  [jules590](https://wordpress.org/support/users/jules590/)
 * (@jules590)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/undefined-text-box/)
 * When adding a text box in Themegoods Constructor Theme builder, I get an ‘undefined’
   text box. None of the text added displays. Just the word Undefined.
 * It doesn’t show on this page as I have removed the text box.
    [https://qpiltd.co.uk/](https://qpiltd.co.uk/)
 * Has anyone had this before?
 * Thank you
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fundefined-text-box%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [Jacob Peattie](https://wordpress.org/support/users/jakept/)
 * (@jakept)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/undefined-text-box/#post-15139313)
 * If you use a commercial theme or plugin and need support, please go to their 
   official support channel. In order to be good stewards of the WordPress community,
   and encourage innovation and progress, we feel it’s important to direct people
   to those official locations.
 * [https://themeforest.net/item/construction-building-company-constructor-theme/11460596/support](https://themeforest.net/item/construction-building-company-constructor-theme/11460596/support)
 * Forum volunteers are also not given access to commercial products, so they would
   not know why your commercial theme or plugin is not working properly. This is
   one other reason why volunteers forward you to the commercial product’s vendors.
   The vendors are responsible for supporting their commercial product.

Viewing 1 replies (of 1 total)

The topic ‘‘undefined’ text box.’ is closed to new replies.

## Tags

 * [undefined](https://wordpress.org/support/topic-tag/undefined/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [Jacob Peattie](https://wordpress.org/support/users/jakept/)
 * Last activity: [4 years, 6 months ago](https://wordpress.org/support/topic/undefined-text-box/#post-15139313)
 * Status: not resolved

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