Title: Underscores
Last modified: August 31, 2016

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# Underscores

 *  [Davey](https://wordpress.org/support/users/dvysss/)
 * (@dvysss)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/underscores/)
 * Hi,
 * We are now testing this plugin for our website. However, there is one small issue
   we hope you can help us with.
 * There are 9×4 underscores visible when a visitor clicks on the IBAN field:
    ________
   etc.
 * The visitor may think he has to enter 36 characters. I don’t know for sure if
   it’s different in every country, but our IBAN only has 18 characters.
    Is it 
   possible to bring the underscores back to 18?
 * With kind regards,
 * Davey
 * [https://wordpress.org/plugins/gravity-forms-iban/](https://wordpress.org/plugins/gravity-forms-iban/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Contributor [InternativeNL](https://wordpress.org/support/users/admium-webdevelopment/)
 * (@admium-webdevelopment)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/underscores/#post-7093326)
 * Hi Davey,
 * Sorry for the late response. The number of digits depend on the country, for 
   The Netherlands it is 18 for some other countries it is more.
 * We understand that the user may think they has to fill out every underscore. 
   We put this on our roadmap to change.
 * Thanks for the feedback,
    Roy
 *  Thread Starter [Davey](https://wordpress.org/support/users/dvysss/)
 * (@dvysss)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/underscores/#post-7093349)
 * Hi Roy,
 * No problem at all!
    It’s great to hear you are taking this into your roadmap.
   Thanks a lot!
 * With kind regards,
 * Davey
 *  [Sascha.H](https://wordpress.org/support/users/saschah-1/)
 * (@saschah-1)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/underscores/#post-8571483)
 * Hi,
 * we have the same problem here. Is there a solution meanwhile?
 * regards,
 * Sascha

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Underscores’ is closed to new replies.

 * ![](https://ps.w.org/gravity-forms-iban/assets/icon-256x256.png?rev=1173410)
 * [Gravity Forms IBAN](https://wordpress.org/plugins/gravity-forms-iban/)
 * [Support Threads](https://wordpress.org/support/plugin/gravity-forms-iban/)
 * [Active Topics](https://wordpress.org/support/plugin/gravity-forms-iban/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/gravity-forms-iban/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/gravity-forms-iban/reviews/)

## Tags

 * [iban](https://wordpress.org/support/topic-tag/iban/)
 * [underscores](https://wordpress.org/support/topic-tag/underscores/)

 * 3 replies
 * 3 participants
 * Last reply from: [Sascha.H](https://wordpress.org/support/users/saschah-1/)
 * Last activity: [9 years, 5 months ago](https://wordpress.org/support/topic/underscores/#post-8571483)
 * Status: not resolved