Title: Unexpected Error
Last modified: December 9, 2022

---

# Unexpected Error

 *  [josflachs](https://wordpress.org/support/users/josflachs/)
 * (@josflachs)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/unexpected-error-40/)
 * I installed your plugin, and got this error:
 * It’s definitely not the php settings, I’ve already set those at the highest values.
 * <br />
    <b>Fatal error</b>: Uncaught Error: Undefined constant "Envato_Template_Kit_Import\
   NONCE_SALT" in /home/xxx/Local Sites/digidesk/app/public/wp-content/plugins/envato-
   elements/vendor/template-kit-import/inc/class-importer.php:124 Stack trace: #
   0 /home/xxx/Local Sites/digidesk/app/public/wp-content/plugins/envato-elements/
   inc/backend/class-template-kits.php(58): Envato_Template_Kit_Import\Importer-
   >install_template_kit_zip_to_db(‘/tmp/content-ap…’) #1 /home/xxx/Local Sites/
   digidesk/app/public/wp-content/plugins/envato-elements/inc/api/class-template-
   kit-install.php(159): Envato_Elements\Backend\Template_Kits->process_zip_file(‘/
   tmp/content-ap…’) #2 /home/xxx/Local Sites/digidesk/app/public/wp-includes/rest-
   api/class-wp-rest-server.php(1171): Envato_Elements\API\Template_Kit_Install-
   >install_free_template_kit(Object(WP_REST_Request)) #3 /home/xxx/Local Sites/
   digidesk/app/public/wp-includes/rest-api/class-wp-rest-server.php(1018): WP_REST_Server-
   >respond_to_request(Object(WP_REST_Request), ‘/envato-element…’, Array, NULL)#
   4 /home/xxx/Local Sites/digidesk/app/public/wp-includes/rest-api/class-wp-rest-
   server.php(442): WP_REST_Server->dispatch(Object(WP_REST_Request)) #5 /home/xxx/
   Local Sites/digidesk/app/public/wp-includes/rest-api.php(410): WP_REST_Server-
   >serve_request(‘/envato-element…’) #6 /home/xxx/Local Sites/digidesk/app/public/
   wp-includes/class-wp-hook.php(308): rest_api_loaded(Object(WP)) #7 /home/xxx/
   Local Sites/digidesk/app/public/wp-includes/class-wp-hook.php(332): WP_Hook->
   apply_filters(NULL, Array) #8 /home/xxx/Local Sites/digidesk/app/public/wp-includes/
   plugin.php(565): WP_Hook->do_action(Array) #9 /home/xxx/Local Sites/digidesk/
   app/public/wp-includes/class-wp.php(399): do_action_ref_array(‘parse_request’,
   Array) #10 /home/xxx/Local Sites/digidesk/app/public/wp-includes/class-wp.php(
   780): WP->parse_request(”) #11 /home/xxx/Local Sites/digidesk/app/public/wp-includes/
   functions.php(1332): WP->main(”) #12 /home/xxx/Local Sites/digidesk/app/public/
   wp-blog-header.php(16): wp() #13 /home/xxx/Local Sites/digidesk/app/public/index.
   php(17): require(‘/home/xxx/Local…’) #14 {main} thrown in <b>/home/xxx/Local 
   Sites/digidesk/app/public/wp-content/plugins/envato-elements/vendor/template-
   kit-import/inc/class-importer.php</b> on line <b>124</b><br /> <!DOCTYPE html
   > <html lang=”en-US”> <head> <meta http-equiv=”Content-Type” content=”text/html;
   charset=UTF-8″ /> <meta name=”viewport” content=”width=device-width”> <meta name
   =’robots’ content=’max-image-preview:large, noindex, follow’ /> <title>WordPress›
   Error</title> <style type=”text/css”> html { background: #f1f1f1; } body { background:#
   fff; border: 1px solid #ccd0d4; color: #444; font-family: -apple-system, BlinkMacSystemFont,“
   Segoe UI”, Roboto, Oxygen-Sans, Ubuntu, Cantarell, “Helvetica Neue”, sans-serif;
   margin: 2em auto; padding: 1em 2em; max-width: 700px; -webkit-box-shadow: 0 1px
   1px rgba(0, 0, 0, .04); box-shadow: 0 1px 1px rgba(0, 0, 0, .04); } h1 { border-
   bottom: 1px solid #dadada; clear: both; color: #666; font-size: 24px; margin:
   30px 0 0 0; padding: 0; padding-bottom: 7px; } #error-page { margin-top: 50px;}#
   error-page p, #error-page .wp-die-message { font-size: 14px; line-height: 1.5;
   margin: 25px 0 20px; } #error-page code { font-family: Consolas, Monaco, monospace;}
   ul li { margin-bottom: 10px; font-size: 14px ; } a { color: #0073aa; } a:hover,
   a:active { color: #006799; } a:focus { color: #124964; -webkit-box-shadow: 0 
   0 0 1px #5b9dd9, 0 0 2px 1px rgba(30, 140, 190, 0.8); box-shadow: 0 0 0 1px #
   5b9dd9, 0 0 2px 1px rgba(30, 140, 190, 0.8); outline: none; } .button { background:#
   f3f5f6; border: 1px solid #016087; color: #016087; display: inline-block; text-
   decoration: none; font-size: 13px; line-height: 2; height: 28px; margin: 0; padding:
   0 10px 1px; cursor: pointer; -webkit-border-radius: 3px; -webkit-appearance: 
   none; border-radius: 3px; white-space: nowrap; -webkit-box-sizing: border-box;-
   moz-box-sizing: border-box; box-sizing: border-box;
 *  vertical-align: top;
    }
 *  .button.button-large {
    line-height: 2.30769231; min-height: 32px; padding: 
   0 12px; }
 *  .button:hover,
    .button:focus { background: #f1f1f1; }
 *  .button:focus {
    background: #f3f5f6; border-color: #007cba; -webkit-box-shadow:
   0 0 0 1px #007cba; box-shadow: 0 0 0 1px #007cba; color: #016087; outline: 2px
   solid transparent; outline-offset: 0; }
 *  .button:active {
    background: #f3f5f6; border-color: #7e8993; -webkit-box-shadow:
   none; box-shadow: none; }
 *  </style>
    </head> <body id=”error-page”> <div class=”wp-die-message”><p>There
   has been a critical error on this website.</p><p>[Learn more about troubleshooting WordPress.](https://wordpress.org/support/article/faq-troubleshooting/)
   </p></div></body> </html>`

The topic ‘Unexpected Error’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/envato-elements_757779.svg)
 * [Envato Elements - Photos & Elementor Templates](https://wordpress.org/plugins/envato-elements/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/envato-elements/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/envato-elements/)
 * [Active Topics](https://wordpress.org/support/plugin/envato-elements/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/envato-elements/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/envato-elements/reviews/)

 * 0 replies
 * 1 participant
 * Last reply from: [josflachs](https://wordpress.org/support/users/josflachs/)
 * Last activity: [3 years, 6 months ago](https://wordpress.org/support/topic/unexpected-error-40/)
 * Status: not resolved