Title: Unexpected Error While Running Preload
Last modified: August 27, 2020

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# Unexpected Error While Running Preload

 *  Resolved [trignox](https://wordpress.org/support/users/trignox/)
 * (@trignox)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/unexpected-error-while-running-preload/)
 * I am trying to Run the Preload but after a couple of seconds, the website shows
   this error “An unexpected response was received”.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [trignox](https://wordpress.org/support/users/trignox/)
 * (@trignox)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/unexpected-error-while-running-preload/#post-13323109)
 * Moreover, I once submitted a ticket regarding unused images issue and got a response
   after decades.
 *  [Harshad](https://wordpress.org/support/users/bornforphp/)
 * (@bornforphp)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/unexpected-error-while-running-preload/#post-13336848)
 * [@trignox](https://wordpress.org/support/users/trignox/)
    Can you please enable
   debugging mode, Please add following lines to wp-config.php just before where
   it says: /* That’s all, stop editing! Happy publishing. */
 * define( ‘WP_DEBUG’, true );
    define( ‘WP_DEBUG_DISPLAY’, false ); define( ‘WP_DEBUG_LOG’,
   true );
 * Then try to re-run the Preload.
 * A debug.log file should be created inside wp-content folder,which should contain
   error information in it, Please share the file with us.
 * Thanks,
    Harshad

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Unexpected Error While Running Preload’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [Harshad](https://wordpress.org/support/users/bornforphp/)
 * Last activity: [5 years, 9 months ago](https://wordpress.org/support/topic/unexpected-error-while-running-preload/#post-13336848)
 * Status: resolved