Title: Unexpected problem with Facebook For Woocommerce Last modified: October 5, 2025 --- # Unexpected problem with Facebook For Woocommerce * [borislav40o0](https://wordpress.org/support/users/borislav40o0/) * (@borislav40o0) * [6 months, 1 week ago](https://wordpress.org/support/topic/unexpected-problem-with-facebook-for-woocommerce/) * Hello, guys. I had a working facebook integration that i made when i launched the site back in 2022.The thing is it was a mess so i decided to start re-doing everything.Deleted all catalogues from meta, all product sets, campaigns etc. Once i wanted to restart the process i went to Facebook for Woocommerce, however this : * ErrorSomething went wrong, please try again. ; keeps popping up when i am in the shop menu.It appears under both overview and settings subcategory.Attribute mapping works fine. I did try clearing the cache from both my browser and wordpress site, i tried reinstalling the plugin both from plugin options and from site tools, however the problem persists.Please assist since we are in a strong season and this is one of the worst times to stop catalogue advertising! - This topic was modified 6 months, 1 week ago by [borislav40o0](https://wordpress.org/support/users/borislav40o0/). Viewing 6 replies - 1 through 6 (of 6 total) * [rithikmeta](https://wordpress.org/support/users/rithikmeta/) * (@rithikmeta) * [6 months, 1 week ago](https://wordpress.org/support/topic/unexpected-problem-with-facebook-for-woocommerce/#post-18671552) * Hi [@borislav40o0](https://wordpress.org/support/users/borislav40o0/) – could you share plugin versions & details of your setup? and other details & screenshot( s) of errors would also be helpful. * Thread Starter [borislav40o0](https://wordpress.org/support/users/borislav40o0/) * (@borislav40o0) * [6 months ago](https://wordpress.org/support/topic/unexpected-problem-with-facebook-for-woocommerce/#post-18677035) * Thanks for your response. I will share the plugin versions of all i think is relevant.Looking back i believe the problem started in facebook when i installed the dual currency display plugin.I am in Bulgaria and we are switching to euro now so we have to put double currencies and there might be an issue with that. However as per plugin versions:Dual Currency Display v. 1.0.3Facebook Chat Plugin v2.5 ( works fine )Facebook for Woocommerce v.3.5.9Woocommerce v. 10.2.2Woocommerce. com Update Manager v. 1.0.3Jetpack 15.1.1Google for woocommerce 3.4.3 ( works fine )Async JavaScript 2.21.08.31Free Flat – Shipping WooCommerce 1.6.4.79I do have a lot of other plugins i just believe they are irrelevant in this case.All listed plugins work fine besides Facebook for Woocommerce v3.5.9 . As i mentioned i think ( not sure tough ) te problem started after i launced the dual currency display.More and more catalogue errors about price discprepancies started popping up in facebook ( cant send screenshots because i already deleted the previous catalogues ) . I never paid attention until last week when i started doing everything from scratch and realized the Facebook for Woocommerce is not working at all! * Thread Starter [borislav40o0](https://wordpress.org/support/users/borislav40o0/) * (@borislav40o0) * [6 months ago](https://wordpress.org/support/topic/unexpected-problem-with-facebook-for-woocommerce/#post-18677037) * ![](/Users/asus/Pictures/Screenshots/Екранна%20снимка%20(1).png) * ![](/Users/asus/Pictures/Screenshots/Екранна%20снимка%20(7).png) * ![](/Users/asus/Pictures/Screenshots/Екранна%20снимка%20(9).png) * I dont know if this is the right way to instert screenshots i only found this option. * Thread Starter [borislav40o0](https://wordpress.org/support/users/borislav40o0/) * (@borislav40o0) * [6 months ago](https://wordpress.org/support/topic/unexpected-problem-with-facebook-for-woocommerce/#post-18677043) * It wouldnt allow me to attach screenshots.I only find the option of attaching screenshot URL but they do not display on the replies…. * Moderator [threadi](https://wordpress.org/support/users/threadi/) * (@threadi) * [6 months ago](https://wordpress.org/support/topic/unexpected-problem-with-facebook-for-woocommerce/#post-18677073) * How to post screenshots here in the forum is described here: [https://wordpress.org/support/forum-user-guide/block-editor/#adding-screenshots](https://wordpress.org/support/forum-user-guide/block-editor/#adding-screenshots) * Thread Starter [borislav40o0](https://wordpress.org/support/users/borislav40o0/) * (@borislav40o0) * [6 months ago](https://wordpress.org/support/topic/unexpected-problem-with-facebook-for-woocommerce/#post-18677132) * Anoter try with Imgur option, hope it works this time. * > [View post on imgur.com](https://imgur.com/a/sGwY7c0) * > [View post on imgur.com](https://imgur.com/a/CBaoaLF) * > [View post on imgur.com](https://imgur.com/a/VEp3xXQ) Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘Unexpected problem with Facebook For Woocommerce’ is closed to new replies. * ![](https://ps.w.org/facebook-for-woocommerce/assets/icon.svg?rev=3469606) * [Meta for WooCommerce](https://wordpress.org/plugins/facebook-for-woocommerce/) * [Support Threads](https://wordpress.org/support/plugin/facebook-for-woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/facebook-for-woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/facebook-for-woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/facebook-for-woocommerce/reviews/) * 6 replies * 3 participants * Last reply from: [borislav40o0](https://wordpress.org/support/users/borislav40o0/) * Last activity: [6 months ago](https://wordpress.org/support/topic/unexpected-problem-with-facebook-for-woocommerce/#post-18677132) * Status: not resolved