Title: Unexplainable Issue
Last modified: August 20, 2016

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# Unexplainable Issue

 *  [figgynewwy](https://wordpress.org/support/users/figgynewwy/)
 * (@figgynewwy)
 * [14 years, 5 months ago](https://wordpress.org/support/topic/unexplainable-issue/)
 * For months I have an intermittent issue.
 * If I copy/ past material into a post or page part of the entry disappears. It
   neither appears in the preview or saves correctly. I have tried copy pasting 
   a notepad and formatting it but that doesn’t help. I have checked plugings. I
   use several different browsers, clear cache…..
 * I seriously can’t figure it out. But is it frustrating! PLEASE HELP??

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [14 years, 5 months ago](https://wordpress.org/support/topic/unexplainable-issue/#post-2463577)
 * Have you tried:
 * – deactivating **all** plugins to see if this resolves the problem. If this works,
   re-activate the plugins one by one until you find the problematic plugin(s).
 * – switching to the Twenty Eleven theme to rule out any theme-specific problems.
 * – [resetting the plugins folder](http://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F)
   by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause
   problems.
 * – re-uploading the wp-admin and wp-includes folders from a **fresh** download
   of WordPress.
 *  Thread Starter [figgynewwy](https://wordpress.org/support/users/figgynewwy/)
 * (@figgynewwy)
 * [14 years, 5 months ago](https://wordpress.org/support/topic/unexplainable-issue/#post-2463605)
 * i deactivated all- its not the pluging
 * i am on my 3rd theme. so i am certain its not theme related
 * i shall try the resetting the plugin folder and get back to you- thank you
 *  Thread Starter [figgynewwy](https://wordpress.org/support/users/figgynewwy/)
 * (@figgynewwy)
 * [14 years, 5 months ago](https://wordpress.org/support/topic/unexplainable-issue/#post-2463694)
 * I re-set the plugin folder. error still happening.
 * as for the final one: what do you mean FRESH download of wordpress? i just updated
   the version yesterday and that didnt effect anything
 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [14 years, 5 months ago](https://wordpress.org/support/topic/unexplainable-issue/#post-2463708)
 * > For months I have an intermittent issue.
 * When the problem occurs, do you get any error messages in the browser or on your
   servers `error_log` file?
 * As you know, intermittent problems are the worst. There might be something that
   only gets triggered once in a while such as an out of memory problem. Your `error_log`
   should be able to help you identify the problem.
 *  Thread Starter [figgynewwy](https://wordpress.org/support/users/figgynewwy/)
 * (@figgynewwy)
 * [14 years, 5 months ago](https://wordpress.org/support/topic/unexplainable-issue/#post-2463712)
 * i do not get an official ERROR message.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Unexplainable Issue’ is closed to new replies.

## Tags

 * [page](https://wordpress.org/support/topic-tag/page/)
 * [post](https://wordpress.org/support/topic-tag/post/)
 * [preview](https://wordpress.org/support/topic-tag/preview/)
 * [Saving](https://wordpress.org/support/topic-tag/saving/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 5 replies
 * 3 participants
 * Last reply from: [figgynewwy](https://wordpress.org/support/users/figgynewwy/)
 * Last activity: [14 years, 5 months ago](https://wordpress.org/support/topic/unexplainable-issue/#post-2463712)
 * Status: not resolved

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