Title: Uninstall error
Last modified: September 4, 2024

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# Uninstall error

 *  [aleksandreeu](https://wordpress.org/support/users/aleksandreeu/)
 * (@aleksandreeu)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/uninstall-error-3/)
 * Hi, after plugin uninstall we can see clarity js is still loading in waterfall.
   How can we remove it and not load?

Viewing 10 replies - 1 through 10 (of 10 total)

 *  [amro18](https://wordpress.org/support/users/amro18/)
 * (@amro18)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/uninstall-error-3/#post-18002302)
 * [@aleksandreeu](https://wordpress.org/support/users/aleksandreeu/) Thanks for
   using Clarity and reaching out to us. Could you please share the link to your
   website
 *  Thread Starter [aleksandreeu](https://wordpress.org/support/users/aleksandreeu/)
 * (@aleksandreeu)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/uninstall-error-3/#post-18002629)
 * zgruzie.cz
 *  [amro18](https://wordpress.org/support/users/amro18/)
 * (@amro18)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/uninstall-error-3/#post-18004256)
 * [@aleksandreeu](https://wordpress.org/support/users/aleksandreeu/) I am unable
   to access the site, after I pass the reCAPTCHA flow i get redirected to the same
   page and I have to do reCAPTCHA again !
 *  Thread Starter [aleksandreeu](https://wordpress.org/support/users/aleksandreeu/)
 * (@aleksandreeu)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/uninstall-error-3/#post-18004515)
 * Please try www-version: [https://www.zgruzie.cz/](https://www.zgruzie.cz/)
 * Or here you can see (ctrl+F and type clarity — you will see that few js files
   are laoding. And now we removed everyhting what is related to clarity) [https://gtmetrix.com/reports/www.zgruzie.cz/kRm9MVFF/](https://gtmetrix.com/reports/www.zgruzie.cz/kRm9MVFF/)
 *  [amro18](https://wordpress.org/support/users/amro18/)
 * (@amro18)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/uninstall-error-3/#post-18007014)
 * Thank you [@aleksandreeu](https://wordpress.org/support/users/aleksandreeu/) 
   
   I checked the Clarity project associated with your website and WordPress integration
   is completely removed however, the project is integrated with UET that’s why 
   the clarity code is still being used. If you want to completely remove it, you
   would have to disable the integration. Here is how you can do it [https://help.ads.microsoft.com/apex/index/3/en/60110](https://help.ads.microsoft.com/apex/index/3/en/60110)
 *  Thread Starter [aleksandreeu](https://wordpress.org/support/users/aleksandreeu/)
 * (@aleksandreeu)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/uninstall-error-3/#post-18007017)
 * Thank you .
 * I can’t Login to clarity as I have deleted account. How should I act in this 
   case?
 *  Thread Starter [aleksandreeu](https://wordpress.org/support/users/aleksandreeu/)
 * (@aleksandreeu)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/uninstall-error-3/#post-18009201)
 * ?
 *  [amro18](https://wordpress.org/support/users/amro18/)
 * (@amro18)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/uninstall-error-3/#post-18009266)
 * You won’t need to login to Clarity as disabling UET integration is done from 
   ads side not Clarity
 *  Thread Starter [aleksandreeu](https://wordpress.org/support/users/aleksandreeu/)
 * (@aleksandreeu)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/uninstall-error-3/#post-18009549)
 * I dont see where is the 3rd step — Select Continue tag setup.
 * [https://ibb.co/m5cs8xk](https://ibb.co/m5cs8xk)
 *  [amro18](https://wordpress.org/support/users/amro18/)
 * (@amro18)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/uninstall-error-3/#post-18028658)
 * You can click on ‘Back to All tags’ button on the top left side, then, in the
   table which contains all the tags, you can hover over your tag name and you should
   see a pen icon, when you click on it, it will take you to the edit setup view
   where you can clear the checkbox for ‘Enable Microsoft Clarity’

Viewing 10 replies - 1 through 10 (of 10 total)

The topic ‘Uninstall error’ is closed to new replies.

 * ![](https://ps.w.org/microsoft-clarity/assets/icon-256x256.png?rev=3472012)
 * [Microsoft Clarity](https://wordpress.org/plugins/microsoft-clarity/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/microsoft-clarity/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/microsoft-clarity/)
 * [Active Topics](https://wordpress.org/support/plugin/microsoft-clarity/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/microsoft-clarity/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/microsoft-clarity/reviews/)

 * 10 replies
 * 2 participants
 * Last reply from: [amro18](https://wordpress.org/support/users/amro18/)
 * Last activity: [1 year, 8 months ago](https://wordpress.org/support/topic/uninstall-error-3/#post-18028658)
 * Status: not resolved