• Resolved lauratraveler

    (@lauratraveler)


    Hi,
    How do I completely uninstall the plugin? Even after uninstalling it, my new CMP is still finding the CookieYes cookies was setting. I can also see several tables set by CookieYes still in the database.
    Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author WebToffee

    (@webtoffee)

    Hi @lauratraveler,

    Sorry for any inconvenience you had to face while using the plugin. Once you deactivate our plugin, the cookies won’t be set. Try clearing the server-side caching to resolve it.

    Please refer to this thread here to remove all database tables.

    Thread Starter lauratraveler

    (@lauratraveler)

    Thanks @webtoffee

    So do I add this code to the functions.php, save the functions.php and after a couple of minutes remove the function from functions.php and save again?

    Sorry if this is a silly question, but I’ve never done this before.

    Plugin Author WebToffee

    (@webtoffee)

    Hi @lauratraveler,

    That code was specific to that user and you may find it difficult to implement. You may please remove that code.

    We have developed a different one for you. Please add the code here in to site theme functions.php.

    Then add a parameter to the site URL and run it. Once run you can remove the code.

    Eg:
    yourdomain/wp-admin/?wt-cli-delete-terms

    Thread Starter lauratraveler

    (@lauratraveler)

    Thanks!

    Thread Starter lauratraveler

    (@lauratraveler)

    @webtoffee Btw, the code you provided doesn’t delete the cli_ tables nor the data in those tables. Do I have to delete those tables manually?

    Plugin Author WebToffee

    (@webtoffee)

    Hi @lauratraveler,

    You can use the code snippet here to remove the database tables.
    After adding the code to your theme’s functions.php, you can run it by loading,
    your-site-url/wp-admin/?wt-clear-all

    By default, we are truncating the tables. To delete the tables,
    Please change the value of the variable “$delete_table” to “true” on the function wt_cli_clear_db_entries().`

Viewing 6 replies - 1 through 6 (of 6 total)

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