Uninstall problem.

  • Resolved Branike

    (@branike)


    4 years, 2 months ago

    We changed the topic on the website. Previously, we had for the version of your plugin within the theme. We did the uninstall as instructed. We have set to delete all data. Ael is still a problem. When I log in I see the following error above the button:
    https://prnt.sc/gW-wB2YlYvNd

    Any advice please?
    Thank you very much, Branike

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Andrew Lima

    (@andrewza)

    4 years, 2 months ago

    Hi Branike,

    I’m sorry to hear you are facing issues with Paid Memberships Pro.

    To confirm, you had a bundled version with your theme and then switched to the latest version?

    Do you have any more information regarding the error? Is Paid Memberships Pro still installed and active on your site now?

    Thread Starter Branike

    (@branike)

    4 years, 2 months ago

    I also bought a theme from themeforest with your plugin as well. We changed the theme, I uninstalled your plugin. But something stayed there and it gives the mistake I sent the screen.

    Plugin Author Andrew Lima

    (@andrewza)

    4 years, 2 months ago

    Thanks, we are looking into this further to try and replicate. If you have a full error message or debug.log please feel free to share this with us (and be sure to scrub any private data or paths).

Viewing 3 replies - 1 through 3 (of 3 total)

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