Title: Uninstalling Error
Last modified: January 11, 2018

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# Uninstalling Error

 *  [salvagemind](https://wordpress.org/support/users/salvagemind/)
 * (@salvagemind)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/uninstalling-error/)
 * I no longer need of easy digital download so I uninstall but now its giving message
   to my new register users “Sorry, but you do not have the correct permissions 
   to install the Easy Digital Downloads plugin. Contact the administrator of this
   site for help on getting the plugin installed” I also find that in appearance
   in install plugin the easy digital downloads is still located and asking me for
   the install !! I really don’t understand after deactivated and removing why I
   my user getting message of easy digital downloads.
 * Thanks for any help
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Funinstalling-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Nobody Important](https://wordpress.org/support/users/sellcomet/)
 * (@sellcomet)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/uninstalling-error/#post-9944935)
 * Hi Salvagemind,
 * Your situation is unusual, since a notice can’t display if a plugin is deactivated.
 * Please try deleting the `easy-digital-downloads` plugin folder and see if that
   fixes your issue!
 * Thanks,
    David
    -  This reply was modified 8 years, 3 months ago by [Nobody Important](https://wordpress.org/support/users/sellcomet/).
 *  Thread Starter [salvagemind](https://wordpress.org/support/users/salvagemind/)
 * (@salvagemind)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/uninstalling-error/#post-9946218)
 * I am unable to find easy-digital-downloads folder in cpanel would you please 
   mention where it is located.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Uninstalling Error’ is closed to new replies.

 * ![](https://ps.w.org/easy-digital-downloads/assets/icon.svg?rev=3455837)
 * [Easy Digital Downloads – eCommerce Payments and Subscriptions made easy](https://wordpress.org/plugins/easy-digital-downloads/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/easy-digital-downloads/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/easy-digital-downloads/)
 * [Active Topics](https://wordpress.org/support/plugin/easy-digital-downloads/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/easy-digital-downloads/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/easy-digital-downloads/reviews/)

## Tags

 * [Removing](https://wordpress.org/support/topic-tag/removing/)

 * 2 replies
 * 2 participants
 * Last reply from: [salvagemind](https://wordpress.org/support/users/salvagemind/)
 * Last activity: [8 years, 3 months ago](https://wordpress.org/support/topic/uninstalling-error/#post-9946218)
 * Status: not resolved