Title: Unknown error
Last modified: September 5, 2019

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# Unknown error

 *  Resolved [warrenvos](https://wordpress.org/support/users/warrenvos/)
 * (@warrenvos)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/unknown-error-23/)
 * Hello
 * I’ve installed Imagify, activated and entered my api key but bulk optimization
   or individual ones from the library does nothing. I get an unknown error after
   a while. I have gone through all the support threads and tried everything. CURL
   version is fine, I have added the timeout=0 code to wp-config.php. I have PHP
   7.2 running. No other plugins installed yet.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Funknown-error-23%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

The topic ‘Unknown error’ is closed to new replies.

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 * 0 replies
 * 0 participants
 * Last reply from: [warrenvos](https://wordpress.org/support/users/warrenvos/)
 * Last activity: [6 years, 9 months ago](https://wordpress.org/support/topic/unknown-error-23/)
 * Status: resolved