Title: Unknown error?
Last modified: January 10, 2020

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# Unknown error?

 *  Resolved [xtjoty](https://wordpress.org/support/users/xtjoty/)
 * (@xtjoty)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/unknown-error-25/)
 * I’ve been battling with my checkout for over a month now. All of my orders are
   failing. At first it was partially because of a force SSL issue (my toggle for
   it doesn’t exist apparently), and I thought that the SSL was my only problem.
   
   Now, upon trying to checkout I get a notification at the top of my screen saying“
   Error: Unable to complete your transaction with square due to some issue. For
   now you can try some other payment method or try again later.”. And when I check
   the actual failed order, it tells me the error is unknown. Will someone please
   help me before I just give up and start from scratch.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Funknown-error-25%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [WPExperts.io](https://wordpress.org/support/users/wpexpertsio/)
 * (@wpexpertsio)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/unknown-error-25/#post-12319481)
 * Hi [@xtjoty](https://wordpress.org/support/users/xtjoty/),
 * With the help of chrome developer tools we have determined that you haven’t defined
   the location in the plugin settings. Please re authenticate your square account,
   set a location then try a test order. If it still fails then we might have to
   login to your site to find out the issue. We are not allowed to share our contact
   details here. You will be able to get our support email from our site.
 * Thanks.

Viewing 1 replies (of 1 total)

The topic ‘Unknown error?’ is closed to new replies.

 * ![](https://ps.w.org/woosquare/assets/icon-128x128.gif?rev=3123976)
 * [WC Shop Sync – Square Payment Gateway and Product Synchronization for WooCommerce](https://wordpress.org/plugins/woosquare/)
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 * 1 reply
 * 2 participants
 * Last reply from: [WPExperts.io](https://wordpress.org/support/users/wpexpertsio/)
 * Last activity: [6 years, 4 months ago](https://wordpress.org/support/topic/unknown-error-25/#post-12319481)
 * Status: resolved