Title: Unknown error
Last modified: October 13, 2021

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# Unknown error

 *  Resolved [opusklassiek](https://wordpress.org/support/users/opusklassiek/)
 * (@opusklassiek)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/unknown-error-40/)
 * Error message:
 * 2021-10-13 14:13:14: Onbekend fouttype: WRONG_SITE_RESPONSE ACTION: sfw_update__worker
   RESPONSE: “<!DOCTYPE html> <!–[if IE 7]><html class=”ie ie7 no-js” lang=”nl”>
   <![endif]–> <!–[if IE 8]><html class=”ie ie8 no-js” lang=”nl”> <![endif]–> <!–[
   if !(IE 7) | !(IE 8) ]><!–><html class=”no-js” lang=”nl”> <!–<![endif]–><head
   ><meta charset=”UTF-8″ /><meta http-equiv=”X-UA-Compatible” content=”IE=EDGE”/
   ><meta name=”viewport” content=”width=device-width, initial-scale=1.0″ /><link
   rel=”profi”
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Funknown-error-40%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [alexandergull](https://wordpress.org/support/users/alexandergull/)
 * (@alexandergull)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/unknown-error-40/#post-14966129)
 * Hello [@opusklassiek](https://wordpress.org/support/users/opusklassiek/)
    We 
   have already been informed about the issue. We will fix this as soon as possible.
   Also, we will give you recommendations at the closest time.
 *  Plugin Author [alexandergull](https://wordpress.org/support/users/alexandergull/)
 * (@alexandergull)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/unknown-error-40/#post-14966352)
 * Hello.
    We have fixed the problem. All the changes will be included in the next
   stable release. Please, reinstall the plugin. ( Download link: [https://github.com/CleanTalk/wordpress-antispam/releases/download/dev-version/cleantalk-spam-protect.zip](https://github.com/CleanTalk/wordpress-antispam/releases/download/dev-version/cleantalk-spam-protect.zip))
   Here is a guide for you: 1. Go to WordPress Administrator Panel —> Plugins. 2.
   Find the plugin “Spam Protection by CleanTalk” —> Deactivate. 3. After the automatic
   page refreshing find the plugin again “Spam Protection by CleanTalk” —> Delete.
   4. Confirm “Yes, delete these files”. 5. Download the plugin archive from the
   link above. 6. Go to Plugins —> Add New —> Upload Plugin. 7. Choose the downloaded
   archive and press “Install Now”. Contact us if you have any questions.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Unknown error’ is closed to new replies.

 * ![](https://ps.w.org/cleantalk-spam-protect/assets/icon-256x256.gif?rev=3539767)
 * [Anti-Spam by CleanTalk. Spam protection](https://wordpress.org/plugins/cleantalk-spam-protect/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/cleantalk-spam-protect/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/cleantalk-spam-protect/)
 * [Active Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/cleantalk-spam-protect/reviews/)

## Tags

 * [error message](https://wordpress.org/support/topic-tag/error-message/)

 * 2 replies
 * 2 participants
 * Last reply from: [alexandergull](https://wordpress.org/support/users/alexandergull/)
 * Last activity: [4 years, 8 months ago](https://wordpress.org/support/topic/unknown-error-40/#post-14966352)
 * Status: resolved