Title: Unknown error
Last modified: September 22, 2022

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# Unknown error

 *  [Benjamin Hagh Parast](https://wordpress.org/support/users/haghs/)
 * (@haghs)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/unknown-error-50/)
 * Howdy,
 * we have since a view days a Unknown error code on the shortcut page No data returned.
   Error code 403

Viewing 10 replies - 1 through 10 (of 10 total)

 *  Plugin Author [Sayontan Sinha](https://wordpress.org/support/users/sayontan/)
 * (@sayontan)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/unknown-error-50/#post-16035610)
 * I am guessing you are talking about Instagram. If not, please provide additional
   details. A few other users (with no apparent pattern) reported this. See [my last post](https://wordpress.org/support/topic/getting-errors-only-for-instagram/page/4/#post-16034571)
   on this topic.
    -  This reply was modified 3 years, 8 months ago by [Sayontan Sinha](https://wordpress.org/support/users/sayontan/).
 *  Thread Starter [Benjamin Hagh Parast](https://wordpress.org/support/users/haghs/)
 * (@haghs)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/unknown-error-50/#post-16035631)
 * how can i just take the instagram code and use just that with an api?
 *  Thread Starter [Benjamin Hagh Parast](https://wordpress.org/support/users/haghs/)
 * (@haghs)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/unknown-error-50/#post-16035633)
 * And by the way you are doing a great job 😉
 *  Plugin Author [Sayontan Sinha](https://wordpress.org/support/users/sayontan/)
 * (@sayontan)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/unknown-error-50/#post-16035671)
 * > how can i just take the instagram code and use just that with an api?
 * Didn’t follow you. Which code do you want to use?
 *  Thread Starter [Benjamin Hagh Parast](https://wordpress.org/support/users/haghs/)
 * (@haghs)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/unknown-error-50/#post-16035674)
 * i just want the instagram code and use that with the api
 *  Thread Starter [Benjamin Hagh Parast](https://wordpress.org/support/users/haghs/)
 * (@haghs)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/unknown-error-50/#post-16035685)
 * Is it possibly this one? [https://plugins.trac.wordpress.org/browser/photonic/trunk/Modules/Instagram.php](https://plugins.trac.wordpress.org/browser/photonic/trunk/Modules/Instagram.php)
 *  Plugin Author [Sayontan Sinha](https://wordpress.org/support/users/sayontan/)
 * (@sayontan)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/unknown-error-50/#post-16035691)
 * Sorry, but “instagram code” could mean several things:
    1. It could mean the code that is written in the plugin’s Instagram module – if
       you have software development skills, you can look into the plugin’s code. There
       are no restrictions to using the code – it is GPL’d. But I cannot help you with
       using it elsewhere.
    2. It could mean the access token that is returned by Instagram. You can copy that
       from _Photonic → Settings → Instagram → Instagram Settings →
        Instagram Access
       Token
       .
 * And how would you use it “with the api”?
 *  Thread Starter [Benjamin Hagh Parast](https://wordpress.org/support/users/haghs/)
 * (@haghs)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/unknown-error-50/#post-16035697)
 * i was thinking to take the necessary code and ad a function with a shortcode 
   option an place it on posts ore pages
 *  Plugin Author [Sayontan Sinha](https://wordpress.org/support/users/sayontan/)
 * (@sayontan)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/unknown-error-50/#post-16035705)
 * > i was thinking to take the necessary code and ad a function with a shortcode
   > option an place it on posts ore pages
 * That will not work. Practically all the code is “necessary”. If the authentication
   between Photonic and Instagram is broken (see the link I posted in my first response),
   it wouldn’t matter what code you used from Photonic – you wouldn’t be able to
   pull the information from Instagram.
 *  Thread Starter [Benjamin Hagh Parast](https://wordpress.org/support/users/haghs/)
 * (@haghs)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/unknown-error-50/#post-16035725)
 * Okay i was following for conversation [her](https://wordpress.org/support/topic/getting-errors-only-for-instagram/page/4/#post-16034571).
   I dont know why i face the same issue.

Viewing 10 replies - 1 through 10 (of 10 total)

The topic ‘Unknown error’ is closed to new replies.

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## Tags

 * [unknown error](https://wordpress.org/support/topic-tag/unknown-error/)

 * 10 replies
 * 2 participants
 * Last reply from: [Benjamin Hagh Parast](https://wordpress.org/support/users/haghs/)
 * Last activity: [3 years, 8 months ago](https://wordpress.org/support/topic/unknown-error-50/#post-16035725)
 * Status: not resolved