Title: Unknown Error
Last modified: November 26, 2023

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# Unknown Error

 *  Resolved [brybrysss3434](https://wordpress.org/support/users/brybrysss3434/)
 * (@brybrysss3434)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/unknown-error-55/)
 * Hello,
 * I do not understand nor know how to fix this error:
 * 2023-11-26 09:38:55: Scheduled: scanner__launch: WRONG_SITE_RESPONSE ACTION: 
   scanner__controller RESPONSE: “<html><title>You are being redirected…</title>
   <noscript>Javascript is required. Please enable javascript before you are allowed
   to see this page.</noscript> <script>var s={},u,c,U,r,i,l=0,a,e=eval,w=String.
   fromCharCode,sucuri_cloudproxy_js=”,S=’dD1TdHJpbmcuZnJvbUNoYXJDb2RlKDB4MzcpICsgJ2lZZCcuY2hhckF0KDIpKyAnJyArJycrIjNzdWN1ciIuY2hhckF0KDApK1N0cmluZy5mcm9tQ2hhckNvZGUoNTcpICsgImV0Ii5jaGFyQXQoMCk”
   2023-11-26 10:32:17: Scheduled: firewall_update: PROCESS FILE: COULD_NOT_WRITE_TO_DB
   1: You have an error in your SQL syntax; check the manual that corresponds to
   your MariaDB server version for the right syntax to use near ‘ON DUPLICATE KEY
   UPDATE network1=network1’ at line 1
 * Thank you for the help.

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Support [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/)
 * (@sergecleantalk)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/unknown-error-55/#post-17230858)
 * Hello,
 * Please, deactivate the plugin with the “Complete deactivation” option enabled
   and then activate it again.
    1. Enter the Security by Cleantalk plugin settings. (WordPress Dashboard -> Settings-
       > Security by Cleantalk -> General settings tab)
    2. Check the last settings “Complete deactivation” and save changes.
    3. Deactivate the plugin on the “Plugins” page in WordPress Dashboard.
    4. Then activate it.
    5. Proceed to the plugin’s settings. (See item 1.)
 * Did it help?
 *  Thread Starter [brybrysss3434](https://wordpress.org/support/users/brybrysss3434/)
 * (@brybrysss3434)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/unknown-error-55/#post-17230866)
 * Yes, it worked! Thank you very much! 
 *  Plugin Support [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/)
 * (@sergecleantalk)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/unknown-error-55/#post-17230868)
 * Glad the issue was resolved.
 *  Thread Starter [brybrysss3434](https://wordpress.org/support/users/brybrysss3434/)
 * (@brybrysss3434)
 * [2 years, 5 months ago](https://wordpress.org/support/topic/unknown-error-55/#post-17275948)
 * Hello,
 * The issues we discussed and solution worked for the first time. But it keeps 
   happening. I did it a second time, and it came back. Any ideas?
 * Hans
 *  Plugin Support [eugenecleantalk](https://wordpress.org/support/users/eugenecleantalk/)
 * (@eugenecleantalk)
 * [2 years, 5 months ago](https://wordpress.org/support/topic/unknown-error-55/#post-17276288)
 * Hello [@brybrysss3434](https://wordpress.org/support/users/brybrysss3434/).
 * We need additional details about your website.
   Please contact us via our private
   Ticket System and add there a link to this topic: [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open).

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Unknown Error’ is closed to new replies.

 * ![](https://ps.w.org/security-malware-firewall/assets/icon-256x256.gif?rev=3518712)
 * [Security Plugin, Firewall & Malware Scanner with Auto Removal](https://wordpress.org/plugins/security-malware-firewall/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/security-malware-firewall/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/security-malware-firewall/)
 * [Active Topics](https://wordpress.org/support/plugin/security-malware-firewall/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/security-malware-firewall/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/security-malware-firewall/reviews/)

 * 5 replies
 * 3 participants
 * Last reply from: [eugenecleantalk](https://wordpress.org/support/users/eugenecleantalk/)
 * Last activity: [2 years, 5 months ago](https://wordpress.org/support/topic/unknown-error-55/#post-17276288)
 * Status: resolved