Unknown error occured …

  • Resolved linxy78

    (@linxy78)


    4 years, 3 months ago

    Hello, please help, I’m getting desperate 🙁

    When importing my CSV file of about 4600 products I keep getting the “Unknown error occured …” error.

    I can’t find any relevant error message in neither the plugin logs, woocommerce logs, server error.log etc

    I have 512 MB RAM and long max_execution time.

    Is it possible to send somebody my CSV so that you can check if you see any problems with it?

    Thank you very much

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author WebToffee

    (@webtoffee)

    4 years, 3 months ago

    Hi @linxy78,

    Can you please try reducing the import batch count value in the plugin settings to a lower number and try again? If the issue persists please share your CSV file via support.

    Thread Starter linxy78

    (@linxy78)

    4 years, 3 months ago

    It didn’t help, I will contact support. Thanks for quick reply

Viewing 2 replies - 1 through 2 (of 2 total)

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