• Resolved ciara12

    (@ciara12)


    I have created a new page with the following shortcode on the page:
    [msdyncrm_form entity=”lead” name=”New Form” mode=”create” message=”Thanks for contacting us! We’ll be in touch soon.” hide_form=”true” parameter_name=”id”]

    And I am getting this error message:
    Unknown parameter mode(‘”create”’) specified in shortcode attributes

    Please can you advise on how to rectify this issue?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author alexacrm

    (@alexacrm)

    Hi @ciara12

    looks like you’re using fancy quotes ” (probably as a result of copy and paste through Word or something like that). You need to use straight quotes ” when specifying attributes in the shortcode.

    Thanks
    George

    Thread Starter ciara12

    (@ciara12)

    Thanks George,
    Removing the quotes did manage to take me a bit further but now it gives me this error:
    “Can not get form definition”.
    Please can you advise what could be causing this issue?

    Plugin Author alexacrm

    (@alexacrm)

    It means the plugin cannot locate the form New Form in your Dynamics 365 installation. Do you have a form with this name in your instance?

    Thread Starter ciara12

    (@ciara12)

    Thanks I actually did figured that one out right after posting here.
    I have a problem that my form is displayed in the page but enable_layout doesn’t do anything even if the form in the CRM have two columns it doesn’t affect the page and when i try submit the form it gives an error saying Form Validation Failed.

    Plugin Author alexacrm

    (@alexacrm)

    We’ll look into enable_layout issue but as far as the validation is concerned, make sure you complete all mandatory fields for the form, and check that you don’t have mandatory fields hidden.
    If there is still a problem, go to the plugin About tab, change logging level to Debug, try submitting the form, then download the log file from the About tab and email it to [email protected]. (don’t forget to switch log level back to whatever it was before, Debug continuously generates a lot of information)

    Plugin Author alexacrm

    (@alexacrm)

    @ciara12
    try multi-column layout using tabs not sections. That seems to work.

Viewing 6 replies - 1 through 6 (of 6 total)

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