Title: Unknown response from https:\/\/167.71.167.197\/api2.0:
Last modified: March 12, 2024

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# Unknown response from https:\/\/167.71.167.197\/api2.0:

 *  Resolved [slavalol](https://wordpress.org/support/users/slavalol/)
 * (@slavalol)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/unknown-response-from-https-167-71-167-197-api2-0/)
 * Help, forms don’t work!
 * Error in DevTools: “We’ve got an issue: *** Unknown response from https:\/\/167.71.167.197\/
   api2.0:
   we have cleantalk on another site which is hosted on the same server 
   and it works just fine.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [SergeM](https://wordpress.org/support/users/serge00/)
 * (@serge00)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/unknown-response-from-https-167-71-167-197-api2-0/#post-17495657)
 * Hello [@slavalol](https://wordpress.org/support/users/slavalol/),
 * Please, re-install the CleanTalk Anti-Spam Plugin:
    - WordPress Admin Page → Plugins → Installed plugins → Anti-Spam by CleanTalk
      → Deactivate and Delete.
    - Then install it anew, the guide is here: [https://cleantalk.org/help/install-wordpress](https://cleantalk.org/help/install-wordpress)
 * Then refresh your website cache. Make sure that the website cache is 24 hours
   or less.
 * It will solve the issue. Did it help?
 *  Plugin Support [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/)
 * (@sergecleantalk)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/unknown-response-from-https-167-71-167-197-api2-0/#post-17507559)
 * Hello.
   We haven’t heard back from you in a few days, so I’m going to mark this
   topic as “resolved”.If you need further support, you can start a new topic or
   contact us via our private Ticket System: [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open).

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Unknown response from https:\/\/167.71.167.197\/api2.0:’ is closed to
new replies.

 * ![](https://ps.w.org/cleantalk-spam-protect/assets/icon-256x256.gif?rev=3539767)
 * [Anti-Spam by CleanTalk. Spam Firewall & protection](https://wordpress.org/plugins/cleantalk-spam-protect/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/cleantalk-spam-protect/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/cleantalk-spam-protect/)
 * [Active Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/cleantalk-spam-protect/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/)
 * Last activity: [2 years, 2 months ago](https://wordpress.org/support/topic/unknown-response-from-https-167-71-167-197-api2-0/#post-17507559)
 * Status: resolved