Title: Unknown source after migration
Last modified: February 17, 2017

---

# Unknown source after migration

 *  Resolved [greg](https://wordpress.org/support/users/gllorca/)
 * (@gllorca)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/unknown-source-after-migration/)
 * Dear support team,
 * After migrating the website, all galleries have the same issue : images are blank.
 * In the code, here is what I see :
 *     ```
       <div class="ngg-gallery-thumbnail">
                   <a href="" title="" data-src="https://www.riehling.com/wp-content/gallery/zig/01PORTEE-1.jpg" data-thumbnail="https://www.riehling.com/wp-content/gallery/zig/thumbs/thumbs_01PORTEE-1.jpg" data-image-id="28" data-title="01PORTEE-1" data-description="" class="ngg-fancybox" rel="f555b224ad826a9b02f9cf65143f7f56">
                       <img title="01PORTEE-1" alt="01PORTEE-1" src="" width="270" height="180" style="max-width:100%;">
                   </a>
               </div>
       ```
   
 * You may have a direct view here :
    [https://www.riehling.com/concevoir/zig/](https://www.riehling.com/concevoir/zig/)
 * How may I push the images back ?
    I tried to find the paths in the database but
   I was unable to find any solution.
 * Thank you for your help.
 * Regards,

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
 * (@photocrati)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/unknown-source-after-migration/#post-8817656)
 * [@gllorca](https://wordpress.org/support/users/gllorca/) – Please try our external
   Reset Tool plugin here: [https://bitbucket.org/photocrati/nextgen-gallery-reset/get/default.zip](https://bitbucket.org/photocrati/nextgen-gallery-reset/get/default.zip)
 * To install and activate, go to Plugins > Add New … Upload Plugin
    To use, go 
   to Tools > NextGEN Gallery Reset
 * We do not offer specific support for the Reset Tool plugin as is but it can help
   in many circumstances, please let us know if it does.
 * Thanks!
 * – Cais.
 *  Thread Starter [greg](https://wordpress.org/support/users/gllorca/)
 * (@gllorca)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/unknown-source-after-migration/#post-8824264)
 * Dear support team,
 * Thank you for your input.
    I downloaded it. However, it says that it resets the
   entire set of options for all galleries.
 * All I want to do is to regenerate image, but i’d like to keep the size settings,
   etc.
 * Am I going to lose it all ?
 *  Thread Starter [greg](https://wordpress.org/support/users/gllorca/)
 * (@gllorca)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/unknown-source-after-migration/#post-8829121)
 * I made a backup and tried your tool. It is useless.
 *  Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
 * (@photocrati)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/unknown-source-after-migration/#post-8831718)
 * [@gllorca](https://wordpress.org/support/users/gllorca/) – Have you tried re-
   inserting the inserted displays?
 * – Cais.
 *  Thread Starter [greg](https://wordpress.org/support/users/gllorca/)
 * (@gllorca)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/unknown-source-after-migration/#post-8833709)
 * Actually, I realised that the gallery images were not stored in the “uploads”
   folder but in another sub-folder of the “wp-content” directory.
 * I asked my hosting service to restore that folder and everyting is back on track.
 * In my own back-up, I only included the “uploads” folder.
 *  Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
 * (@photocrati)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/unknown-source-after-migration/#post-8836811)
 * [@gllorca](https://wordpress.org/support/users/gllorca/) – Thanks for the update!
 * – Cais.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Unknown source after migration’ is closed to new replies.

 * ![](https://ps.w.org/nextgen-gallery/assets/icon-256x256.png?rev=2083961)
 * [Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery](https://wordpress.org/plugins/nextgen-gallery/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/nextgen-gallery/#faq)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/nextgen-gallery/unresolved/)
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 * 6 replies
 * 2 participants
 * Last reply from: [photocrati](https://wordpress.org/support/users/photocrati/)
 * Last activity: [9 years, 3 months ago](https://wordpress.org/support/topic/unknown-source-after-migration/#post-8836811)
 * Status: resolved