Title: Unknown storage engine ‘InnoDB’ error
Last modified: April 3, 2024

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# Unknown storage engine ‘InnoDB’ error

 *  Resolved [louiseallen](https://wordpress.org/support/users/louiseallen/)
 * (@louiseallen)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/unknown-storage-engine-innodb-error/)
 *  I have contacted site support for my WP website to ask if they can help with
   the error I have received from the WP mail SMPT plug-in. This was their reply.
 * “We do have the MyISAM as a database storage engine on all our servers. In the
   error message, your plugin is looking to create a table which requires a database
   storage engine InnoDB. Due to a shared server environment, it is not possible
   to enable the InnoDB engine for your site. 
   You can contact the plugin provider
   and request them to add code in the plugin that allows you to create a table 
   supported with MyISAM as a database storage engine.”
 * Can anyone help please?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Funknown-storage-engine-innodb-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

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 * 0 replies
 * 1 participant
 * Last reply from: [louiseallen](https://wordpress.org/support/users/louiseallen/)
 * Last activity: [2 years, 2 months ago](https://wordpress.org/support/topic/unknown-storage-engine-innodb-error/)
 * Status: resolved