Title: Unprocessable Entity? Last modified: March 13, 2024 --- # Unprocessable Entity? * Resolved [alexliii](https://wordpress.org/support/users/alexliii/) * (@alexliii) * [2 years, 3 months ago](https://wordpress.org/support/topic/unprocessable-entity-6/) * Hello, * We got failed order and error logs of **Unprocessable Entity**. Two questions please? * 1# Does it mean there is something with our PayPal business account? If yes, how should we resolve the issue? * 2# Does it work with multi currency plugin? * For your reference, please check the system info and error log: * ```wp-block-code 2024-03-13T11:03:34+00:00 Debug POST https://api-m.paypal.com/v2/checkout/orders Request Body: {"intent":"CAPTURE","purchase_units":[{"reference_id":"default","amount":{"currency_code":"GBP","value":"34.57","breakdown":{"item_total":{"currency_code":"GBP","value":"30.44"},"shipping":{"currency_code":"GBP","value":"0.00"},"tax_total":{"currency_code":"GBP","value":"5.76"},"discount":{"currency_code":"GBP","value":"1.63"}}},"description":"","items":[{"name":"Women Fashion Office Laptop Briefcase","unit_amount":{"currency_code":"GBP","value":"30.44"},"quantity":1,"description":"","sku":"3256803351246062-gdstb01-15-6-16inch-40x30cm","category":"PHYSICAL_GOODS","url":"https:\/\/mysite\/shop\/briefcases\/women-fashion-office-laptop-briefcase\/?attribute_pa_color=navy-blue&attribute_pa_size=16-inch&attribute_pa_material=nylon","image_url":"https:\/\/cdn.mysite\/wp-content\/uploads\/2023\/05\/29031146\/women-fashion-office-laptop-briefcase.jpg","cart_item_key":"7aae81663dfef626acf191b0ebedfb28"}],"shipping":{"name":{"full_name":"Aimee Jarvis"},"address":{"country_code":"GB","address_line_1":"43 shorelands road","admin_area_1":"North Devon","admin_area_2":"Barnstaple","postal_code":"EX313AA"}},"custom_id":"pcp_customer_t_80cff62aa7169acfd6ccc139d6c100","soft_descriptor":"mysite"}],"application_context":{"user_action":"PAY_NOW","shipping_preference":"SET_PROVIDED_ADDRESS","landing_page":"BILLING","locale":"en-US","brand_name":"mysite","return_url":"https:\/\/mysite\/?wc-ajax=ppc-return-url","cancel_url":"https:\/\/mysite\/checkout\/","payment_method":{"payee_preferred":"IMMEDIATE_PAYMENT_REQUIRED"}},"payer":{"email_address":"customeremail@live.co.uk","name":{"given_name":"Aimee","surname":"Jarvis"},"address":{"country_code":"GB","address_line_1":"43 shorelands road","admin_area_1":"North Devon","admin_area_2":"Barnstaple","postal_code":"EX313AA"},"phone":{"phone_type":"HOME","phone_number":{"national_number":"07577283367"}}}} Response Debug ID: 4adca74dd3572 Response: Array ( [code] => 201 [message] => Created ) 2024-03-13T11:07:47+00:00 Debug https://api-m.paypal.com/v2/checkout/orders/9H6072900T168521R Response Debug ID: 9baf58b48f79d Response: Array ( [code] => 200 [message] => OK ) 2024-03-13T11:07:49+00:00 Debug PATCH https://api-m.paypal.com/v2/checkout/orders/9H6072900T168521R Request Body: [{"op":"replace","path":"\/purchase_units\/@reference_id=='default'","value":{"reference_id":"default","amount":{"currency_code":"USD","value":"42.30","breakdown":{"item_total":{"currency_code":"USD","value":"37.25"},"shipping":{"currency_code":"USD","value":"0.00"},"tax_total":{"currency_code":"USD","value":"7.05"},"discount":{"currency_code":"USD","value":"2.00"}}},"description":"","items":[{"name":"Women Fashion Office Laptop Briefcase","unit_amount":{"currency_code":"USD","value":"37.25"},"quantity":1,"description":"","sku":"3256803351246062-gdstb01-15-6-16inch-40x30cm","category":"PHYSICAL_GOODS","url":"https:\/\/mysite\/shop\/briefcases\/women-fashion-office-laptop-briefcase\/?attribute_pa_color=navy-blue&attribute_pa_size=16-inch&attribute_pa_material=nylon","image_url":"https:\/\/cdn.mysite\/wp-content\/uploads\/2023\/05\/29031146\/women-fashion-office-laptop-briefcase.jpg"}],"shipping":{"name":{"full_name":"Aimee Jarvis"},"address":{"country_code":"GB","address_line_1":"43 shorelands road","admin_area_1":"North Devon","admin_area_2":"Barnstaple","postal_code":"EX31 3AA"}},"custom_id":"1920089","invoice_id":"Lovcour-1920089","soft_descriptor":"mysite"}}] Response Debug ID: b94427596afe4 Response: Array ( [code] => 422 [message] => Unprocessable Entity ) Response Body: {"name":"UNPROCESSABLE_ENTITY","details":[{"location":"body","issue":"CANNOT_MIX_CURRENCIES","description":"CANNOT_MIX_CURRENCIES"}],"message":"The requested action could not be performed, semantically incorrect, or failed business validation.","debug_id":"b94427596afe4","links":[{"href":"https://developer.paypal.com/docs/api/orders/v2/#error-CANNOT_MIX_CURRENCIES","rel":"information_link","method":"GET"}]} 2024-03-13T11:07:49+00:00 Warning [UNPROCESSABLE_ENTITY] The requested action could not be performed, semantically incorrect, or failed business validation. https://developer.paypal.com/docs/api/orders/v2/#error-CANNOT_MIX_CURRENCIES CONTEXT: {"args":{"method":"PATCH","headers":{"Authorization":"Bearer A21AAMQcIUNr7A_xVZ23p_C5a9xRAoEP9miCsWzNPWYFkBDruuA5f_wynD7L4WHLKpuNVHD5ogvyicGx80B7bBY0lgmPu5J5w","Content-Type":"application\/json","Prefer":"return=representation","PayPal-Partner-Attribution-Id":"Woo_PPCP"},"body":"[{\"op\":\"replace\",\"path\":\"\\\/purchase_units\\\/@reference_id=='default'\",\"value\":{\"reference_id\":\"default\",\"amount\":{\"currency_code\":\"USD\",\"value\":\"42.30\",\"breakdown\":{\"item_total\":{\"currency_code\":\"USD\",\"value\":\"37.25\"},\"shipping\":{\"currency_code\":\"USD\",\"value\":\"0.00\"},\"tax_total\":{\"currency_code\":\"USD\",\"value\":\"7.05\"},\"discount\":{\"currency_code\":\"USD\",\"value\":\"2.00\"}}},\"description\":\"\",\"items\":[{\"name\":\"Women Fashion Office Laptop Briefcase\",\"unit_amount\":{\"currency_code\":\"USD\",\"value\":\"37.25\"},\"quantity\":1,\"description\":\"\",\"sku\":\"3256803351246062-gdstb01-15-6-16inch-40x30cm\",\"category\":\"PHYSICAL_GOODS\",\"url\":\"https:\\\/\\\/mysite\\\/shop\\\/briefcases\\\/women-fashion-office-laptop-briefcase\\\/?attribute_pa_color=navy-blue&attribute_pa_size=16-inch&attribute_pa_material=nylon\",\"image_url\":\"https:\\\/\\\/cdn.mysite\\\/wp-content\\\/uploads\\\/2023\\\/05\\\/29031146\\\/women-fashion-office-laptop-briefcase.jpg\"}],\"shipping\":{\"name\":{\"full_name\":\"Aimee Jarvis\"},\"address\":{\"country_code\":\"GB\",\"address_line_1\":\"43 shorelands road\",\"admin_area_1\":\"North Devon\",\"admin_area_2\":\"Barnstaple\",\"postal_code\":\"EX31 3AA\"}},\"custom_id\":\"1920089\",\"invoice_id\":\"Lovcour-1920089\",\"soft_descriptor\":\"mysite\"}}]"},"response":{"headers":{},"body":"{\"name\":\"UNPROCESSABLE_ENTITY\",\"details\":[{\"location\":\"body\",\"issue\":\"CANNOT_MIX_CURRENCIES\",\"description\":\"CANNOT_MIX_CURRENCIES\"}],\"message\":\"The requested action could not be performed, semantically incorrect, or failed business validation.\",\"debug_id\":\"b94427596afe4\",\"links\":[{\"href\":\"https:\/\/developer.paypal.com\/docs\/api\/orders\/v2\/#error-CANNOT_MIX_CURRENCIES\",\"rel\":\"information_link\",\"method\":\"GET\"}]}","response":{"code":422,"message":"Unprocessable Entity"},"cookies":[{"name":"l7_az","value":"ccg01.phx","expires":1710329869,"path":"\/","domain":"paypal.com","port":null,"host_only":false}],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}} 2024-03-13T11:07:49+00:00 Error Payment failed: Failed to process the payment. Please try again or contact the shop admin. [UNPROCESSABLE_ENTITY] The requested action could not be performed, semantically incorrect, or failed business validation. https://developer.paypal.com/docs/api/orders/v2/#error-CANNOT_MIX_CURRENCIES PayPalGateway.php:633 [UNPROCESSABLE_ENTITY] The requested action could not be performed, semantically incorrect, or failed business validation. https://developer.paypal.com/docs/api/orders/v2/#error-CANNOT_MIX_CURRENCIES OrderEndpoint.php:584 2024-03-13T11:07:58+00:00 Debug POST https://api-m.paypal.com/v1/notifications/verify-webhook-signature Request Body: {"transmission_id":"eece72c0-e129-11ee-83a2-e5bc369ba003","transmission_time":"2024-03-13T11:07:51Z","cert_url":"https:\/\/api.paypal.com\/v1\/notifications\/certs\/CERT-360caa42-fca2a594-ad47cb8d","auth_algo":"SHA256withRSA","transmission_sig":"BWIwlScKaeLGpZLdAcqBzc1f04Vp8\/\/FfDvWbHz6XAI8I9LQr4WO\/HJHeqJz6bupaNc+qmhVJfthDpA5TXI9L+NiCCZ2YtebcTwrQPV81kWJgMtulxsXzOL7r6EI\/ijtFK\/WLfes6hXeNRaYPjA4KfDSNNkXsaOwpGCU7Rs5sM2RhKqUTTP2rYMHgiFaDtFaJrtqPG9aLNztqPx7T5dVDMxML+FGBQnWOmz1cGnFnnMoWoLFI\/JnFA8JCnbna05Oyve8BKxEVu2SfZVeltzsltQwg1vcdPm\/20m88GR1JYoInY1DfMunJndBSWPnLuAXiML2MKr3PJqnJRWu9fEggw==","webhook_id":"0PU61111YM273805D","webhook_event":{"id":"WH-7NL27184AF570383A-9RY89489EV016300P","event_version":"1.0","create_time":"2024-03-13T11:07:47.864Z","resource_type":"checkout-order","resource_version":"2.0","event_type":"CHECKOUT.ORDER.APPROVED","summary":"An order has been approved by buyer","resource":{"create_time":"2024-03-13T11:03:34Z","purchase_units":[{"reference_id":"default","amount":{"currency_code":"GBP","value":"34.57","breakdown":{"item_total":{"currency_code":"GBP","value":"30.44"},"shipping":{"currency_code":"GBP","value":"0.00"},"tax_total":{"currency_code":"GBP","value":"5.76"},"discount":{"currency_code":"GBP","value":"1.63"}}},"payee":{"email_address":"myemail@yahoo.com","merchant_id":"L8RG84VJH8R8G","display_data":{"brand_name":"mysite"}},"description":"","custom_id":"pcp_customer_t_80cff62aa7169acfd6ccc139d6c100","soft_descriptor":"mysite","items":[{"name":"Women Fashion Office Laptop Briefcase","unit_amount":{"currency_code":"GBP","value":"30.44"},"quantity":"1","description":"","sku":"3256803351246062-gdstb01-15-6-16inch-40x30cm","url":"https:\/\/mysite\/shop\/briefcases\/women-fashion-office-laptop-briefcase\/?attribute_pa_color=navy-blue&attribute_pa_size=16-inch&attribute_pa_material=nylon","image_url":"https:\/\/cdn.mysite\/wp-content\/uploads\/2023\/05\/29031146\/women-fashion-office-laptop-briefcase.jpg","category":"PHYSICAL_GOODS"}],"shipping":{"name":{"full_name":"Aimee Jarvis"},"address":{"address_line_1":"43 shorelands road","admin_area_2":"Barnstaple","admin_area_1":"North Devon","postal_code":"EX313AA","country_code":"GB"}}}],"links":[{"href":"https:\/\/api.paypal.com\/v2\/checkout\/orders\/9H6072900T168521R","rel":"self","method":"GET"},{"href":"https:\/\/api.paypal.com\/v2\/checkout\/orders\/9H6072900T168521R","rel":"update","method":"PATCH"},{"href":"https:\/\/api.paypal.com\/v2\/checkout\/orders\/9H6072900T168521R\/capture","rel":"capture","method":"POST"}],"id":"9H6072900T168521R","payment_source":{"paypal":{"email_address":"customeremail@live.co.uk","account_id":"J2FFGJ6EB5RB4","account_status":"VERIFIED","name":{"given_name":"MISS AIMEE","surname":"JARVIS"},"phone_type":"MOBILE","phone_number":{"national_number":"447577283367"},"address":{"address_line_1":"43 shorelands road","admin_area_2":"Barnstaple","admin_area_1":"North Devon","postal_code":"EX313AA","country_code":"GB"}}},"intent":"CAPTURE","payer":{"name":{"given_name":"MISS AIMEE","surname":"JARVIS"},"email_address":"customeremail@live.co.uk","payer_id":"J2FFGJ6EB5RB4","phone":{"phone_type":"MOBILE","phone_number":{"national_number":"447577283367"}},"address":{"address_line_1":"43 shorelands road","admin_area_2":"Barnstaple","admin_area_1":"North Devon","postal_code":"EX313AA","country_code":"GB"}},"status":"APPROVED"},"links":[{"href":"https:\/\/api.paypal.com\/v1\/notifications\/webhooks-events\/WH-7NL27184AF570383A-9RY89489EV016300P","rel":"self","method":"GET"},{"href":"https:\/\/api.paypal.com\/v1\/notifications\/webhooks-events\/WH-7NL27184AF570383A-9RY89489EV016300P\/resend","rel":"resend","method":"POST"}]}} Response Debug ID: 6f0b9f043869a Response: Array ( [code] => 200 [message] => OK ) 2024-03-13T11:07:58+00:00 Debug Webhook WH-7NL27184AF570383A-9RY89489EV016300P received of type CHECKOUT.ORDER.APPROVED and by resource "checkout-order" 2024-03-13T11:07:58+00:00 Debug Webhook is going to be handled by CHECKOUT.ORDER.APPROVED on WooCommerce\PayPalCommerce\Webhooks\Handler\CheckoutOrderApproved 2024-03-13T11:07:58+00:00 Debug https://api-m.paypal.com/v2/checkout/orders/9H6072900T168521R Response Debug ID: a119b385f1eec Response: Array ( [code] => 200 [message] => OK ) 2024-03-13T11:07:58+00:00 Info Webhook has been handled by CHECKOUT.ORDER.APPROVED on WooCommerce\PayPalCommerce\Webhooks\Handler\CheckoutOrderApproved 2024-03-13T11:08:47+00:00 Debug POST https://api-m.paypal.com/v2/checkout/orders Request Body: {"intent":"CAPTURE","purchase_units":[{"reference_id":"default","amount":{"currency_code":"USD","value":"42.30","breakdown":{"item_total":{"currency_code":"USD","value":"37.25"},"shipping":{"currency_code":"USD","value":"0.00"},"tax_total":{"currency_code":"USD","value":"7.05"},"discount":{"currency_code":"USD","value":"2.00"}}},"description":"","items":[{"name":"Women Fashion Office Laptop Briefcase","unit_amount":{"currency_code":"USD","value":"37.25"},"quantity":1,"description":"","sku":"3256803351246062-gdstb01-15-6-16inch-40x30cm","category":"PHYSICAL_GOODS","url":"https:\/\/mysite\/shop\/briefcases\/women-fashion-office-laptop-briefcase\/?attribute_pa_color=navy-blue&attribute_pa_size=16-inch&attribute_pa_material=nylon","image_url":"https:\/\/cdn.mysite\/wp-content\/uploads\/2023\/05\/29031146\/women-fashion-office-laptop-briefcase.jpg","cart_item_key":"7aae81663dfef626acf191b0ebedfb28"}],"shipping":{"name":{"full_name":"Aimee Jarvis"},"address":{"country_code":"GB","address_line_1":"43 shorelands road","admin_area_1":"North Devon","admin_area_2":"Barnstaple","postal_code":"EX313AA"}},"custom_id":"pcp_customer_t_80cff62aa7169acfd6ccc139d6c100","soft_descriptor":"mysite"}],"application_context":{"user_action":"PAY_NOW","shipping_preference":"SET_PROVIDED_ADDRESS","landing_page":"BILLING","locale":"en-US","brand_name":"mysite","return_url":"https:\/\/mysite\/?wc-ajax=ppc-return-url","cancel_url":"https:\/\/mysite\/checkout\/","payment_method":{"payee_preferred":"IMMEDIATE_PAYMENT_REQUIRED"}},"payer":{"email_address":"customeremail@live.co.uk","name":{"given_name":"Aimee","surname":"Jarvis"},"address":{"country_code":"GB","address_line_1":"43 shorelands road","admin_area_1":"North Devon","admin_area_2":"Barnstaple","postal_code":"EX313AA"},"phone":{"phone_type":"HOME","phone_number":{"national_number":"07577283367"}}}} Response Debug ID: c582b13640c56 Response: Array ( [code] => 201 [message] => Created ) 2024-03-13T11:09:12+00:00 Debug POST https://api-m.paypal.com/v2/checkout/orders Request Body: {"intent":"CAPTURE","purchase_units":[{"reference_id":"default","amount":{"currency_code":"USD","value":"42.30","breakdown":{"item_total":{"currency_code":"USD","value":"37.25"},"shipping":{"currency_code":"USD","value":"0.00"},"tax_total":{"currency_code":"USD","value":"7.05"},"discount":{"currency_code":"USD","value":"2.00"}}},"description":"","items":[{"name":"Women Fashion Office Laptop Briefcase","unit_amount":{"currency_code":"USD","value":"37.25"},"quantity":1,"description":"","sku":"3256803351246062-gdstb01-15-6-16inch-40x30cm","category":"PHYSICAL_GOODS","url":"https:\/\/mysite\/shop\/briefcases\/women-fashion-office-laptop-briefcase\/?attribute_pa_color=navy-blue&attribute_pa_size=16-inch&attribute_pa_material=nylon","image_url":"https:\/\/cdn.mysite\/wp-content\/uploads\/2023\/05\/29031146\/women-fashion-office-laptop-briefcase.jpg","cart_item_key":"7aae81663dfef626acf191b0ebedfb28"}],"shipping":{"name":{"full_name":"Aimee Jarvis"},"address":{"country_code":"GB","address_line_1":"43 shorelands road","admin_area_1":"North Devon","admin_area_2":"Barnstaple","postal_code":"EX313AA"}},"custom_id":"pcp_customer_t_80cff62aa7169acfd6ccc139d6c100","soft_descriptor":"mysite"}],"application_context":{"user_action":"PAY_NOW","shipping_preference":"SET_PROVIDED_ADDRESS","landing_page":"BILLING","locale":"en-US","brand_name":"mysite","return_url":"https:\/\/mysite\/?wc-ajax=ppc-return-url","cancel_url":"https:\/\/mysite\/checkout\/","payment_method":{"payee_preferred":"IMMEDIATE_PAYMENT_REQUIRED"}},"payer":{"email_address":"customeremail@live.co.uk","name":{"given_name":"Aimee","surname":"Jarvis"},"address":{"country_code":"GB","address_line_1":"43 shorelands road","admin_area_1":"North Devon","admin_area_2":"Barnstaple","postal_code":"EX313AA"},"phone":{"phone_type":"HOME","phone_number":{"national_number":"07577283367"}}}} Response Debug ID: 1fc566b9888dd Response: Array ( [code] => 201 [message] => Created ) 2024-03-13T11:09:23+00:00 Debug POST https://api-m.paypal.com/v2/checkout/orders Request Body: {"intent":"CAPTURE","purchase_units":[{"reference_id":"default","amount":{"currency_code":"USD","value":"42.30","breakdown":{"item_total":{"currency_code":"USD","value":"37.25"},"shipping":{"currency_code":"USD","value":"0.00"},"tax_total":{"currency_code":"USD","value":"7.05"},"discount":{"currency_code":"USD","value":"2.00"}}},"description":"","items":[{"name":"Women Fashion Office Laptop Briefcase","unit_amount":{"currency_code":"USD","value":"37.25"},"quantity":1,"description":"","sku":"3256803351246062-gdstb01-15-6-16inch-40x30cm","category":"PHYSICAL_GOODS","url":"https:\/\/mysite\/shop\/briefcases\/women-fashion-office-laptop-briefcase\/?attribute_pa_color=navy-blue&attribute_pa_size=16-inch&attribute_pa_material=nylon","image_url":"https:\/\/cdn.mysite\/wp-content\/uploads\/2023\/05\/29031146\/women-fashion-office-laptop-briefcase.jpg","cart_item_key":"7aae81663dfef626acf191b0ebedfb28"}],"shipping":{"name":{"full_name":"Aimee Jarvis"},"address":{"country_code":"GB","address_line_1":"43 shorelands road","admin_area_1":"North 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{"intent":"CAPTURE","purchase_units":[{"reference_id":"default","amount":{"currency_code":"USD","value":"42.30","breakdown":{"item_total":{"currency_code":"USD","value":"37.25"},"shipping":{"currency_code":"USD","value":"0.00"},"tax_total":{"currency_code":"USD","value":"7.05"},"discount":{"currency_code":"USD","value":"2.00"}}},"description":"","items":[{"name":"Women Fashion Office Laptop Briefcase","unit_amount":{"currency_code":"USD","value":"37.25"},"quantity":1,"description":"","sku":"3256803351246062-gdstb01-15-6-16inch-40x30cm","category":"PHYSICAL_GOODS","url":"https:\/\/mysite\/shop\/briefcases\/women-fashion-office-laptop-briefcase\/?attribute_pa_color=navy-blue&attribute_pa_size=16-inch&attribute_pa_material=nylon","image_url":"https:\/\/cdn.mysite\/wp-content\/uploads\/2023\/05\/29031146\/women-fashion-office-laptop-briefcase.jpg","cart_item_key":"7aae81663dfef626acf191b0ebedfb28"}],"shipping":{"name":{"full_name":"Aimee 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2024-03-13T11:09:43+00:00 Debug POST https://api-m.paypal.com/v2/checkout/orders Request Body: {"intent":"CAPTURE","purchase_units":[{"reference_id":"default","amount":{"currency_code":"USD","value":"42.30","breakdown":{"item_total":{"currency_code":"USD","value":"37.25"},"shipping":{"currency_code":"USD","value":"0.00"},"tax_total":{"currency_code":"USD","value":"7.05"},"discount":{"currency_code":"USD","value":"2.00"}}},"description":"","items":[{"name":"Women Fashion Office Laptop 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{"transmission_id":"d327c8e0-e12a-11ee-b529-63e1e45b34b4","transmission_time":"2024-03-13T11:14:14Z","cert_url":"https:\/\/api.paypal.com\/v1\/notifications\/certs\/CERT-360caa42-fca2a594-ad47cb8d","auth_algo":"SHA256withRSA","transmission_sig":"EHyTHvUJVnqms5piX5O8+pnnOSUckuxypcGIDCRxdncZRCs5M0AGRJKrsG2XOxWurIg6PLTikbZtIzBPnhv7EGhShRj2w8J5jbr46q7zxVCEuB5MvgXoACti9uqlQsXPcljA462VNN5SlL5qR99tY47cMOpoa6CtCQQN63w+FTUK95TcRDf1l5ccfLvqJ2aGQx5m9i3Gsir0qEDLEgEeHmwdFW\/zi3M2758A+LFn7CnU4XJ4MBnLRHWEP7Uzwpj9ZbfmM6zk6FQygb6WHPZyLc4u6BljEoOgYls8fNqPBZa9Og3zPaoKpOcP7aap73RT1nryDpoqSZ3km6egBDiWPA==","webhook_id":"0PU61111YM273805D","webhook_event":{"id":"WH-5GF40168X5306194S-57A83002E0739644X","event_version":"1.0","create_time":"2024-03-13T11:14:10.596Z","resource_type":"checkout-order","resource_version":"2.0","event_type":"CHECKOUT.ORDER.APPROVED","summary":"An order has been approved by 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AIMEE","surname":"JARVIS"},"email_address":"customeremail@live.co.uk","payer_id":"J2FFGJ6EB5RB4","phone":{"phone_type":"MOBILE","phone_number":{"national_number":"447577283367"}},"address":{"country_code":"GB"}},"status":"APPROVED"},"links":[{"href":"https:\/\/api.paypal.com\/v1\/notifications\/webhooks-events\/WH-5GF40168X5306194S-57A83002E0739644X","rel":"self","method":"GET"},{"href":"https:\/\/api.paypal.com\/v1\/notifications\/webhooks-events\/WH-5GF40168X5306194S-57A83002E0739644X\/resend","rel":"resend","method":"POST"}]}} Response Debug ID: 3ae31e888f274 Response: Array ( [code] => 200 [message] => OK ) 2024-03-13T11:14:36+00:00 Debug Webhook WH-5GF40168X5306194S-57A83002E0739644X received of type CHECKOUT.ORDER.APPROVED and by resource "checkout-order" 2024-03-13T11:14:36+00:00 Debug Webhook is going to be handled by CHECKOUT.ORDER.APPROVED on WooCommerce\PayPalCommerce\Webhooks\Handler\CheckoutOrderApproved 2024-03-13T11:14:37+00:00 Debug https://api-m.paypal.com/v2/checkout/orders/8SR208684R3986354 Response Debug ID: 70626b8d732d6 Response: Array ( [code] => 200 [message] => OK ) 2024-03-13T11:14:37+00:00 Warning WC order ID was not found in webhook event WH-5GF40168X5306194S-57A83002E0739644X for PayPal order 8SR208684R3986354. 2024-03-13T11:14:37+00:00 Info Webhook has been handled by CHECKOUT.ORDER.APPROVED on WooCommerce\PayPalCommerce\Webhooks\Handler\CheckoutOrderApproved 2024-03-13T12:19:48+00:00 Debug GET https://api-m.paypal.com/v1/shipping/trackers?transaction_id=7VE95788SP781063U Response Debug ID: b519e85a67e20 Response: Array ( [code] => 200 [message] => OK ``` * and here is our system info: * ```wp-block-code ### WordPress Environment ### WordPress address (URL): https://mysite.com Site address (URL): https://mysite.com WC Version: 8.6.1 REST API Version: ✔ 8.6.1 WC Blocks Version: ✔ 11.8.0-dev Action Scheduler Version: ✔ 3.7.2 Log Directory Writable: ✔ WP Version: 6.4.3 WP Multisite: ✔ WP Memory Limit: 5 GB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: ✔ ### Server Environment ### Server Info: nginx/1.24.0 PHP Version: 8.2.14 PHP Post Max Size: 100 MB PHP Time Limit: 600 PHP Max Input Vars: 20000 cURL Version: 7.81.0 OpenSSL/3.0.2 SUHOSIN Installed: – MySQL Version: 10.6.16-MariaDB-1:10.6.16+maria~ubu2204-log Max Upload Size: 100 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 8.6.1 WC Database Prefix: wp_ Total Database Size: 2004.91MB Database Data Size: 1700.02MB Database Index Size: 304.89MB wp_woocommerce_sessions: Data: 0.09MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Data: 0.28MB + Index: 0.09MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 5.52MB + Index: 3.03MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_2_actionscheduler_actions: Data: 0.06MB + Index: 0.11MB + Engine InnoDB wp_2_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_2_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_2_actionscheduler_logs: Data: 0.05MB + Index: 0.03MB + Engine InnoDB wp_2_ald_postmeta: Data: 5.52MB + Index: 0.25MB + Engine InnoDB wp_2_ald_posts: Data: 5.52MB + Index: 0.06MB + Engine InnoDB wp_2_as3cf_items: Data: 0.23MB + Index: 0.11MB + Engine InnoDB wp_2_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_2_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_2_dokan_advertised_products: Data: 0.02MB + Index: 0.08MB + Engine InnoDB wp_2_dokan_announcement: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_2_dokan_delivery_time: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_2_dokan_distance_rate_shipping: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_2_dokan_follow_store_followers: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_2_dokan_orders: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_2_dokan_product_map: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_2_dokan_refund: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_2_dokan_report_abuse_reports: Data: 0.02MB + Index: 0.05MB + Engine InnoDB 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product images for WooCommerce: by Eduard V. 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Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-filtered (exclude-from-filtered) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to Woo.com: – Enforce Approved Product Download Directories: – HPOS feature screen enabled: ✔ HPOS feature enabled: ✔ Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore HPOS data sync enabled: ✔ ### WC Pages ### Shop base: #769 - /shop/ Cart: #770 - /cart/ Checkout: #771 - /checkout/ My account: #772 - /my-account/ Terms and conditions: ❌ Page not set ### Theme ### Name: Savoy Child Version: 1.0 Author URL: http://www.nordicmade.com Child Theme: ✔ Parent Theme Name: Savoy Parent Theme Version: 2.9.1 Parent Theme Author URL: http://www.nordicmade.com WooCommerce Support: ✔ ### Templates ### Overrides: savoy/woocommerce/archive-product.php savoy/woocommerce/cart/cart-empty.php savoy/woocommerce/cart/cart-item-data.php savoy/woocommerce/cart/cart-shipping.php savoy/woocommerce/cart/cart-totals.php savoy/woocommerce/cart/cart.php savoy/woocommerce/cart/cross-sells.php savoy/woocommerce/cart/mini-cart.php savoy/woocommerce/cart/proceed-to-checkout-button.php savoy/woocommerce/cart/shipping-calculator.php savoy/woocommerce/checkout/cart-errors.php savoy/woocommerce/checkout/form-billing.php savoy/woocommerce/checkout/form-checkout.php savoy/woocommerce/checkout/form-coupon.php savoy/woocommerce/checkout/form-login.php savoy/woocommerce/checkout/form-pay.php savoy/woocommerce/checkout/form-shipping.php savoy/woocommerce/checkout/order-received.php savoy/woocommerce/checkout/payment-method.php savoy/woocommerce/checkout/payment.php savoy/woocommerce/checkout/review-order.php savoy/woocommerce/checkout/terms.php savoy/woocommerce/checkout/thankyou.php savoy/woocommerce/content-product.php savoy/woocommerce/content-single-product.php savoy/woocommerce/content-widget-price-filter.php savoy/woocommerce/content-widget-product.php savoy/woocommerce/content-widget-reviews.php savoy/woocommerce/global/breadcrumb.php savoy/woocommerce/global/form-login.php savoy/woocommerce/global/quantity-input.php savoy/woocommerce/global/sidebar.php savoy/woocommerce/global/wrapper-end.php savoy/woocommerce/global/wrapper-start.php savoy/woocommerce/loop/add-to-cart.php savoy/woocommerce/loop/loop-end.php savoy/woocommerce/loop/loop-start.php savoy/woocommerce/loop/no-products-found.php savoy/woocommerce/loop/pagination.php savoy/woocommerce/loop/price.php savoy/woocommerce/loop/rating.php savoy/woocommerce/loop/sale-flash.php savoy/woocommerce/myaccount/dashboard.php savoy/woocommerce/myaccount/downloads.php savoy/woocommerce/myaccount/form-add-payment-method.php savoy/woocommerce/myaccount/form-edit-account.php savoy/woocommerce/myaccount/form-edit-address.php savoy/woocommerce/myaccount/form-login.php savoy/woocommerce/myaccount/form-lost-password.php savoy/woocommerce/myaccount/form-reset-password.php savoy/woocommerce/myaccount/lost-password-confirmation.php savoy/woocommerce/myaccount/my-account.php savoy/woocommerce/myaccount/my-address.php savoy/woocommerce/myaccount/navigation.php savoy/woocommerce/myaccount/orders.php savoy/woocommerce/myaccount/payment-methods.php savoy/woocommerce/myaccount/view-order.php savoy/woocommerce/notices/error.php savoy/woocommerce/notices/notice.php savoy/woocommerce/notices/success.php savoy/woocommerce/order/form-tracking.php savoy/woocommerce/order/order-again.php savoy/woocommerce/order/order-details-customer.php savoy/woocommerce/order/order-details-item.php savoy/woocommerce/order/order-details.php savoy/woocommerce/order/tracking.php savoy/woocommerce/product-searchform.php savoy/woocommerce/single-product/add-to-cart/external.php savoy/woocommerce/single-product/add-to-cart/grouped.php savoy/woocommerce/single-product/add-to-cart/simple.php savoy/woocommerce/single-product/add-to-cart/variable.php savoy/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php savoy/woocommerce/single-product/add-to-cart/variation.php savoy/woocommerce/single-product/meta.php savoy/woocommerce/single-product/photoswipe.php savoy/woocommerce/single-product/price.php savoy/woocommerce/single-product/product-attributes.php savoy/woocommerce/single-product/product-image.php savoy/woocommerce/single-product/product-thumbnails.php savoy/woocommerce/single-product/rating.php savoy/woocommerce/single-product/related.php savoy/woocommerce/single-product/review-meta.php savoy/woocommerce/single-product/review-rating.php savoy/woocommerce/single-product/review.php savoy/woocommerce/single-product/sale-flash.php savoy/woocommerce/single-product/share.php savoy/woocommerce/single-product/short-description.php savoy/woocommerce/single-product/stock.php savoy/woocommerce/single-product/tabs/additional-information.php savoy/woocommerce/single-product/tabs/description.php savoy/woocommerce/single-product/tabs/tabs.php savoy/woocommerce/single-product/title.php savoy/woocommerce/single-product/up-sells.php savoy/woocommerce/single-product-reviews.php savoy/woocommerce/single-product.php savoy/woocommerce/taxonomy-product-cat.php savoy/woocommerce/taxonomy-product-tag.php savoy/woocommerce/content-product_cat.php ### WooCommerce PayPal Payments ### Onboarded: ✔ Shop country code: US WooCommerce currency supported: ✔ Advanced Card Processing available in country: ✔ Pay Later messaging available in country: ✔ Webhook status: ✔ PayPal Vault enabled: – ACDC Vault enabled: – Logging enabled: ✔ Reference Transactions: – Used PayPal Checkout plugin: ✔ Subscriptions Mode: Disabled ### Admin ### Enabled Features: activity-panels analytics product-block-editor coupons core-profiler customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks product-variation-management product-virtual-downloadable product-external-affiliate product-grouped product-linked remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: customize-store minified-js new-product-management-experience product-pre-publish-modal settings async-product-editor-category-field Daily Cron: ✔ Next scheduled: 2024-03-13 15:40:14 -08:00 Options: ✔ Notes: 17 Onboarding: completed ### Action Scheduler ### Canceled: 480 Oldest: 2024-02-12 03:00:16 +0000 Newest: -0001-11-30 00:00:00 +0000 Complete: 5,716 Oldest: 2024-02-12 02:58:52 +0000 Newest: 2024-03-13 12:56:07 +0000 Failed: 11,632 Oldest: 2023-01-13 13:16:15 +0000 Newest: 2024-02-21 15:08:31 +0000 Pending: 14 Oldest: 2024-03-13 12:57:07 +0000 Newest: 2024-03-16 03:02:45 +0000 ### Status report information ### Generated at: 2024-03-13 04:57:25 -08:00 ``` Viewing 2 replies - 1 through 2 (of 2 total) * Plugin Support [Syde Joost](https://wordpress.org/support/users/joostvandevijver/) * (@joostvandevijver) * [2 years, 3 months ago](https://wordpress.org/support/topic/unprocessable-entity-6/#post-17499382) * Hello [@alexliii](https://wordpress.org/support/users/alexliii/), * Thank you for reaching out to us, we are here to help. * Let me try to answer your questions: 1. **Unprocessable Entity** – This error can occur because of many reasons, but I don’t believe this is related to your account. It does not occur for every transaction, correct? In your logs, it looks like all the instances of UNPROCESSABLE_ENTITY are related to the currency error that precedes every time you get the CANNOT_MIX_CURRENCIES error. I am sure that you won’t get this error when you disable the currency convertor. 2. Yes, you should be able to use currency convertors, but you need to be sure that this currency convertor processes the currencies correctly. I actually believe we tested on this plugin (CURCY) in the past and made some changes to our plugin to correctly cooperate with it, so I am surprised to see you get this issue with this plugin. I would think there is a configuration in the CURCY plugin that is incorrect and is causing this issue. It sounds like the currency convertor is sending other currencies to the payment processor that is not dollar( as your site is set to). And as the error says: you cannot mix currencies, it needs to be received in the order as dollar. * Please see if this can help you further. I would advise testing different settings on a [staging site](https://wordpress.org/plugins/wp-staging/), with [sandbox accounts](https://developer.paypal.com/), and see if you can get this to work. It should be possible. If you can’t get this resolve, you can always [open a private engagement with us](https://developer.paypal.com/), so we can have a closer look. * Kind regards, Joost * Plugin Support [Krystian Syde](https://wordpress.org/support/users/inpsydekrystian/) * (@inpsydekrystian) * [2 years, 1 month ago](https://wordpress.org/support/topic/unprocessable-entity-6/#post-17709813) * Hello [@alexliii](https://wordpress.org/support/users/alexliii/) * Since we have not received any further communication from you, we are assuming that your issue has been resolved. * Therefore, we mark this thread as resolved. If you still have any questions or if a new problem arises, don’t hesitate to open a new thread or reply to this one. We are here to help at any time. * Kind regards, Krystian Viewing 2 replies - 1 through 2 (of 2 total) The topic ‘Unprocessable Entity?’ is closed to new replies. * ![](https://ps.w.org/woocommerce-paypal-payments/assets/icon-256x256.png?rev= 3234615) * [WooCommerce PayPal Payments](https://wordpress.org/plugins/woocommerce-paypal-payments/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-paypal-payments/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce-paypal-payments/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce-paypal-payments/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-paypal-payments/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce-paypal-payments/reviews/) * 2 replies * 3 participants * Last reply from: [Krystian Syde](https://wordpress.org/support/users/inpsydekrystian/) * Last activity: [2 years, 1 month ago](https://wordpress.org/support/topic/unprocessable-entity-6/#post-17709813) * Status: resolved