Title: [UNPROCESSABLE_ENTITY] #error-PAYMENT_DENIED
Last modified: April 27, 2022

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# [UNPROCESSABLE_ENTITY] #error-PAYMENT_DENIED

 *  Resolved [pixelpanther](https://wordpress.org/support/users/pixelpanther/)
 * (@pixelpanther)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/unprocessable_entity-error-payment_denied/)
 * Hello,
 * When customers (or myself) try to purchase with the embedded Paypal Credit Card
   form, the transaction fails with the following message:
 * `[UNPROCESSABLE_ENTITY] The requested action could not be performed, semantically
   incorrect, or failed business validation. https://developer.paypal.com/docs/api/
   orders/v2/#error-PAYMENT_DENIED`
 * However I cannot find any documentation for the “PAYMENT_DENIED” error. Can anyone
   explain why this might happen (with different cards/details)?
 * Thanks
 * EDIT: Just wanted to mention that the purchases work fine when using the pop-
   up paypal form.
    -  This topic was modified 4 years, 1 month ago by [pixelpanther](https://wordpress.org/support/users/pixelpanther/).
    -  This topic was modified 4 years, 1 month ago by [pixelpanther](https://wordpress.org/support/users/pixelpanther/).

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [Syde Niklas](https://wordpress.org/support/users/niklasinpsyde/)
 * (@niklasinpsyde)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/unprocessable_entity-error-payment_denied/#post-15603998)
 * Hi [@pixelpanther](https://wordpress.org/support/users/pixelpanther/),
 * I suggest reaching out to the [PayPal MTS](https://www.paypal-techsupport.com/s/login/)
   as this error is coming directly from PayPal.
    When you have logging enabled 
   in the plugin settings, the Debug ID for the API request can help the PayPal 
   MTS find more details about the payment.
 * This appears unlikely to be a problem with the plugin itself, but the best way
   to rule out an account-related issue is to test it with a PayPal sandbox account.
   The documentation links some example credit cards for testing in the sandbox:
   [https://woocommerce.com/document/woocommerce-paypal-payments/#testing-acdc-feautres-sandbox](https://woocommerce.com/document/woocommerce-paypal-payments/#testing-acdc-feautres-sandbox)
   
   Please let us know how that works for you. Thanks!
 * Kind regards,
    Niklas
 *  Thread Starter [pixelpanther](https://wordpress.org/support/users/pixelpanther/)
 * (@pixelpanther)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/unprocessable_entity-error-payment_denied/#post-15609199)
 * [@niklasinpsyde](https://wordpress.org/support/users/niklasinpsyde/) Thanks for
   your reply, it’s appreciated!
 *  Plugin Support [Syde Niklas](https://wordpress.org/support/users/niklasinpsyde/)
 * (@niklasinpsyde)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/unprocessable_entity-error-payment_denied/#post-15629760)
 * We have not heard back from you in a while, so I’m marking this thread as resolved.
   
   Hopefully, the above information helped you out. If you have any further questions,
   please feel free to reopen this topic or create a new one. Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘[UNPROCESSABLE_ENTITY] #error-PAYMENT_DENIED’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-paypal-payments/assets/icon-256x256.png?rev=
   3234615)
 * [WooCommerce PayPal Payments](https://wordpress.org/plugins/woocommerce-paypal-payments/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-paypal-payments/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-paypal-payments/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-paypal-payments/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-paypal-payments/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-paypal-payments/reviews/)

 * 3 replies
 * 4 participants
 * Last reply from: [Syde Niklas](https://wordpress.org/support/users/niklasinpsyde/)
 * Last activity: [4 years, 1 month ago](https://wordpress.org/support/topic/unprocessable_entity-error-payment_denied/#post-15629760)
 * Status: resolved