Title: update 2.0.20
Last modified: August 21, 2016

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# update 2.0.20

 *  [Inbi](https://wordpress.org/support/users/inbi/)
 * (@inbi)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/update-2020/)
 * Hi
 * I have a big problem. I made the update for my woocommerce shop. And when it 
   has finished the update, everything was gone. No shop left, no plugin left. There
   was just a error-message.
    OMG, what can I do? Do you have a idea?
 * Thank you for helping me
    Inbi
 * [http://wordpress.org/plugins/woocommerce/](http://wordpress.org/plugins/woocommerce/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [I.G.S.](https://wordpress.org/support/users/igs-1/)
 * (@igs-1)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/update-2020/#post-4342421)
 * Hi Inbi
 * I believe I may have encountered a similar problem when updating to Woocommerce
   2.0.20.
 * What happened: While updating woocommerce I received a message saying that the
   update had failed to install. When I went to view the public side of the site
   I had a white screen with warnings about php errors in black.
 * How I resolved it: Looking at the error messages and the files on our server 
   there seemed to be a number of php files missing. I have replaced all of the 
   woocommerce files from a backup taken prior to the update. Perhaps this would
   work for your site?
 * Regards
 * Ian
 *  [terrytsang](https://wordpress.org/support/users/terrytsang/)
 * (@terrytsang)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/update-2020/#post-4342432)
 * [@inbi](https://wordpress.org/support/users/inbi/), what is the error message?
   Perhaps you can tell us here, then maybe we can help…
 *  Thread Starter [Inbi](https://wordpress.org/support/users/inbi/)
 * (@inbi)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/update-2020/#post-4342445)
 * oh I’m glad, someone is answering…
 * So, I don’t have the message anymore. Because I thought maybe when I log out,
   the plug in will come back.
    But it was not the case.
 * But as far as I can remember, it was something like I.G.S. wrote. “…. the update
   had failed to install.” It was a red font and shaded in a light red.
 * @ Ian: My site is still working. But instead the shop, is there the Home-page
   
   [http://www.schwyzerkaese.ch/shop](http://www.schwyzerkaese.ch/shop)
 * But I will try to take up the idea with the backup plug in. May be it will work.
   I’ll let you know…
 * Thank you both so much for helping me…
 * Regars
    Elin
 *  [rmwb](https://wordpress.org/support/users/rmwb/)
 * (@rmwb)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/update-2020/#post-4342449)
 * 2.0.20 broke one of my sites too…
    If you need to rollback, older versions can
   be found here [https://github.com/woothemes/woocommerce/releases](https://github.com/woothemes/woocommerce/releases)
 *  Thread Starter [Inbi](https://wordpress.org/support/users/inbi/)
 * (@inbi)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/update-2020/#post-4342451)
 * rmwb, thank you very much. I installed 20.0.19 again and everything was coming
   back.
    A stone has fallen from my heart…
 * Thank you to everyone who helped me
 * Have a nice weekend.
    Elin

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘update 2.0.20’ is closed to new replies.

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 * 5 replies
 * 4 participants
 * Last reply from: [Inbi](https://wordpress.org/support/users/inbi/)
 * Last activity: [12 years, 6 months ago](https://wordpress.org/support/topic/update-2020/#post-4342451)
 * Status: not resolved