Title: Update Button Doesn't work
Last modified: August 30, 2016

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# Update Button Doesn't work

 *  Resolved [bamajr](https://wordpress.org/support/users/bamajr/)
 * (@bamajr)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/update-button-doesnt-work-1/)
 * When Trying to change settings within your plugin, the Update button does nothing,
   least of all, store any changes.
 * [https://wordpress.org/plugins/kanzu-support-desk/](https://wordpress.org/plugins/kanzu-support-desk/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Kanzu Code](https://wordpress.org/support/users/kanzucode/)
 * (@kanzucode)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/update-button-doesnt-work-1/#post-6592761)
 * Hi bamajr,
    Thanks for getting in touch. Under ‘Settings’, there’s a button at
   the very bottom labelled ‘Generate Debug File’. Could you click that and send
   the file generated to support{at}kanzucode.com? We need to replicate your environment
   to reproduce this error. Please don’t send your debug file here. Use the email
   address above…
 *  Thread Starter [bamajr](https://wordpress.org/support/users/bamajr/)
 * (@bamajr)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/update-button-doesnt-work-1/#post-6592792)
 * I have forwarded the requested file.
 *  Plugin Author [Kanzu Code](https://wordpress.org/support/users/kanzucode/)
 * (@kanzucode)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/update-button-doesnt-work-1/#post-6592865)
 * Thanks a lot. We are testing the setup will send through feedback shortly
 *  Plugin Author [Kanzu Code](https://wordpress.org/support/users/kanzucode/)
 * (@kanzucode)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/update-button-doesnt-work-1/#post-6592880)
 * We’ve re-created the setup and zeroed in on the cause. We will update the plugin
   shortly. Thanks for bringing this to our attention
 *  Plugin Author [Kanzu Code](https://wordpress.org/support/users/kanzucode/)
 * (@kanzucode)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/update-button-doesnt-work-1/#post-6592905)
 * We’ve fixed this in the latest version, 2.0.5. Thanks for raising this Bamajr

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Update Button Doesn't work’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/kanzu-support-desk_55a9d5.svg)
 * [Kanzu Support Desk - WordPress Helpdesk Plugin](https://wordpress.org/plugins/kanzu-support-desk/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/kanzu-support-desk/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/kanzu-support-desk/)
 * [Active Topics](https://wordpress.org/support/plugin/kanzu-support-desk/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/kanzu-support-desk/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/kanzu-support-desk/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [Kanzu Code](https://wordpress.org/support/users/kanzucode/)
 * Last activity: [10 years, 8 months ago](https://wordpress.org/support/topic/update-button-doesnt-work-1/#post-6592905)
 * Status: resolved