Title: Update button doesn’t work
Last modified: February 3, 2023

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# Update button doesn’t work

 *  Resolved [MFA](https://wordpress.org/support/users/mfabowl/)
 * (@mfabowl)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/update-button-doesnt-work-3/)
 * Hi. Can someone explain to me why the Update button is not working at all? It
   happens only to some of my products. I use WooCommerce. Duplicating the product
   doesn’t fix the issue. Take a look at the video. All other products are working
   fine.
 * Moderator note: **Please, No bumping**
 * [https://wordpress.org/support/guidelines/#do-not-bump-posts&#8221](https://wordpress.org/support/guidelines/#do-not-bump-posts&#8221);
    -  This topic was modified 3 years, 3 months ago by [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/).

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Roxy](https://wordpress.org/support/users/roxannestoltz/)
 * (@roxannestoltz)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/update-button-doesnt-work-3/#post-16439960)
 * Hi [@mfabowl](https://wordpress.org/support/users/mfabowl/) ,
 * Thanks for reaching out!
 * I understand that the `Update` button does not work when updating some products.
 * This could be a cause of a theme/plugin conflict, and I’d suggest performing 
   a full conflict test as a first step, in order to rule this out.
 * The best way to determine this is to temporarily switch your theme back to [Storefront](https://wordpress.org/themes/storefront/)
   and disable all plugins **except for WooCommerce**.
 * You can find a more detailed explanation of how to do a conflict test [here](https://docs.woocommerce.com/document/how-to-test-for-conflicts/).
 * If you’re not seeing the same problem after completing the conflict test, then
   you know the problem was with the plugins and/or theme you deactivated. To find
   the culprit, reactivate your theme, and then your plugins one by one, testing
   after each.
 * Additionally, if you’re using any customization on the website, for example through
   custom codes, please temporarily disable the same and see if that helps.
 * You can clone your site to a staging environment and perform tests without modifying
   your live site or impacting customers, by using a plugin such as the free [WP Staging ](https://wordpress.org/plugins/wp-staging/)
   plugin.
 * If the issue persists after the conflict test, please can you share a copy of
   the following in order to get a better understanding of your sites current environment:
    - **_System Status Report_**: navigate to **WooCommerce** → **Status**. Select`
      Get system report` and then `Copy for support`.
    - **_Fatal Error log_**: Share a copy of any fatal error log found under **WooCommerce**
      → **Status** → **Logs**.
 * Once you have these, please share them in your response here.
 * Cheers!
 *  [Roxy](https://wordpress.org/support/users/roxannestoltz/)
 * (@roxannestoltz)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/update-button-doesnt-work-3/#post-16496545)
 * Hi [@mfabowl](https://wordpress.org/support/users/mfabowl/) ,
 * We haven’t heard back from you in a while, so I’m going to mark this as resolved–
   we’ll be here if and/or when you are ready to continue.
 * Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)

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## Tags

 * [update button](https://wordpress.org/support/topic-tag/update-button/)

 * 2 replies
 * 2 participants
 * Last reply from: [Roxy](https://wordpress.org/support/users/roxannestoltz/)
 * Last activity: [3 years, 3 months ago](https://wordpress.org/support/topic/update-button-doesnt-work-3/#post-16496545)
 * Status: resolved