Title: Update button will not process Last modified: August 30, 2016 --- # Update button will not process * Resolved [majecdad](https://wordpress.org/support/users/majecdad/) * (@majecdad) * [10 years, 8 months ago](https://wordpress.org/support/topic/update-button-will-not-process/) * I can’t be 100% certain, but it seems something in 4.19 made it where I could not ‘update’ changes to a User capabilities. I say this because once I reverted back to 4.18, everything worked fine again. * In 4.19, whenever I attempted to make changes and click ‘Update’ nothing would happen. No dialogue box to confirm permission changes, nothing. Tried with multiple themes, and even without other plugins active. * Interestingly, other buttons such as Select All or Reverse applied when clicked, it was just the Update button would not process. * I have a lot of plugins active on the site, but even with the exact same theme/ plugin configuration, 4.18 works fine where 4.19 does not. * Again, I can’t be 100% certain, but just thought I would make mention in case you could replicate or anyone else was having similar problems. * Thanks. * [https://wordpress.org/plugins/user-role-editor/](https://wordpress.org/plugins/user-role-editor/) Viewing 9 replies - 1 through 9 (of 9 total) * Plugin Author [Vladimir Garagulya](https://wordpress.org/support/users/shinephp/) * (@shinephp) * [10 years, 8 months ago](https://wordpress.org/support/topic/update-button-will-not-process/#post-6582432) * I can not reproduce. It’s interesting that JavaScript part responsible for the work of “Update” button was not changed between versions 4.18 and 4.19 (use rename folder for 4.18 for example). * If that possible I’m ready to look on the issue on-line. Install both versions, 4.18 and 4.19. Send admin login credentials to support [at-sign] role-editor. com * [fahadellahi](https://wordpress.org/support/users/fahadellahi/) * (@fahadellahi) * [10 years, 8 months ago](https://wordpress.org/support/topic/update-button-will-not-process/#post-6582467) * Hello, * I just read this post. I am using WP ver. 4.3.1 and facing the same problem. Since its the latest version, I don’t wanna try it with another (older) one because I am afraid of loosing my data. Can I have any solution to above mentioned problem? Thanks * BR, Fahad * Plugin Author [Vladimir Garagulya](https://wordpress.org/support/users/shinephp/) * (@shinephp) * [10 years, 8 months ago](https://wordpress.org/support/topic/update-button-will-not-process/#post-6582469) * Hello Fahad, * The data format was not changed between versions 4.18 and 4.19. I may to look on the issue on-line, even if you will have only v. 4.19 installed. * Thread Starter [majecdad](https://wordpress.org/support/users/majecdad/) * (@majecdad) * [10 years, 6 months ago](https://wordpress.org/support/topic/update-button-will-not-process/#post-6582537) * I just wanted to circle back on this. I’ve continued to test this, and now with URE 4.20.1 in place, I no longer have this issue. * Again, I can’t say it was a URE issue, it could have been a conflict with another plugin that we have since updated too. * I really appreciate your plugin. Thank you for your efforts. * Plugin Author [Vladimir Garagulya](https://wordpress.org/support/users/shinephp/) * (@shinephp) * [10 years, 6 months ago](https://wordpress.org/support/topic/update-button-will-not-process/#post-6582538) * Thanks for the feedback. Could it be related to the issue discussed at this thread? [https://wordpress.org/support/topic/user-capabilities-not-updating](https://wordpress.org/support/topic/user-capabilities-not-updating) The possibility of such issue was excluded at development version 4.21 which release is near. * Thread Starter [majecdad](https://wordpress.org/support/users/majecdad/) * (@majecdad) * [10 years, 6 months ago](https://wordpress.org/support/topic/update-button-will-not-process/#post-6582539) * Not sure. Our site was not part of a multi-site, but the issue was happening in Chrome. I have updated the plugin on both the sandbox and live sites now and so far so good. * Thanks again. * [DSketch](https://wordpress.org/support/users/dsketch/) * (@dsketch) * [10 years, 6 months ago](https://wordpress.org/support/topic/update-button-will-not-process/#post-6582544) * I am facing this issue as well. I am using WP version 4.3 and URE 4.21. * [DSketch](https://wordpress.org/support/users/dsketch/) * (@dsketch) * [10 years, 6 months ago](https://wordpress.org/support/topic/update-button-will-not-process/#post-6582545) * I just unchecked the ‘Confirm role update’ checkbox under General tab and it worked. * Plugin Author [Vladimir Garagulya](https://wordpress.org/support/users/shinephp/) * (@shinephp) * [10 years, 6 months ago](https://wordpress.org/support/topic/update-button-will-not-process/#post-6582546) * Thanks for sharing. If you clicked the browser’s checkbox ‘Prevent this page from creating additional dialogs’ when you saw ‘confirm’ dialog 1st time, it was a reason of a problem. Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘Update button will not process’ is closed to new replies. * ![](https://ps.w.org/user-role-editor/assets/icon-256x256.jpg?rev=1020390) * [User Role Editor](https://wordpress.org/plugins/user-role-editor/) * [Frequently Asked Questions](https://wordpress.org/plugins/user-role-editor/#faq) * [Support Threads](https://wordpress.org/support/plugin/user-role-editor/) * [Active Topics](https://wordpress.org/support/plugin/user-role-editor/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/user-role-editor/unresolved/) * [Reviews](https://wordpress.org/support/plugin/user-role-editor/reviews/) * 9 replies * 4 participants * Last reply from: [Vladimir Garagulya](https://wordpress.org/support/users/shinephp/) * Last activity: [10 years, 6 months ago](https://wordpress.org/support/topic/update-button-will-not-process/#post-6582546) * Status: resolved