Title: Update Error Last modified: February 27, 2018 --- # Update Error * Resolved [tkdoherty](https://wordpress.org/support/users/tkdoherty/) * (@tkdoherty) * [8 years, 3 months ago](https://wordpress.org/support/topic/update-error-67/) * I have a problem similar to jayo. I just updated the lazy-load plugin and it crashed my client’s site with the following error message: * Parse error: syntax error, unexpected ‘.’, expecting ‘,’ or ‘;’ in /public_html/ wp-content/plugins/a3-lazy-load/admin/admin-ui.php on line 37 * In your reply to jayo you stated that “As soon as you upgrade to PHP 5.6 or higher you will not have the issue.” But my webhost is running PHP version: 5.6.30, and the upgrade still crashed the site. * I had to FTP in and remove the plugin to get the site to load. - This topic was modified 8 years, 3 months ago by [tkdoherty](https://wordpress.org/support/users/tkdoherty/). Viewing 6 replies - 1 through 6 (of 6 total) * [simasystem](https://wordpress.org/support/users/simasystem/) * (@simasystem) * [8 years, 3 months ago](https://wordpress.org/support/topic/update-error-67/#post-10018532) * How do you do that with FTP, I have the same issue * [danielejost](https://wordpress.org/support/users/danielejost/) * (@danielejost) * [8 years, 3 months ago](https://wordpress.org/support/topic/update-error-67/#post-10019213) * same problem for me * [canowurf](https://wordpress.org/support/users/canowurf/) * (@canowurf) * [8 years, 3 months ago](https://wordpress.org/support/topic/update-error-67/#post-10026455) * Same problem. Nontechie. Would appreciate a nontechie solution! Have tried/failed various fixes offered on Forum and web, including FTP access via FileZilla and Hostgator (neither of which I can make work). * [canowurf](https://wordpress.org/support/users/canowurf/) * (@canowurf) * [8 years, 3 months ago](https://wordpress.org/support/topic/update-error-67/#post-10029189) * Fixed it! Accessed WP files thru FileZilla. Couldn’t see how to call up the errant line of code to edit, so deleted the entire plug-in whose update had created the problem. FileZilla made deletion easy. Now I’ll be forever suspicious of plug-in updates. * Plugin Author [Steve Truman](https://wordpress.org/support/users/a3rev/) * (@a3rev) * [8 years, 3 months ago](https://wordpress.org/support/topic/update-error-67/#post-10030803) * [@tkdoherty](https://wordpress.org/support/users/tkdoherty/) * Sorry for the inconvenience. This is interesting because the only way you saw that error is because your server is not running actually running on PHP 5.6.3 even though it is telling you that it is. If the update has crashed your clients site it is probably not even 5.5 but an older version (5.5 does not crash a site– it just throws a fatal error) * Some servers allow the admin to change the PHP Version via php.ini , but that won’t take effect if the php.ini on root folder don’t change. My guess is that if you check that (or ask your host to check it) you will see that the PHP version is actually < 5.5 on your server and that is what your sites are running on. * Please contact your server host and ask them to up the server PHP version to 5.6 (or 5.6.3 ) and the issue will be resolved. The upshot of doing that will ensure that your server is much more secure (PHP 5.5 has not been patched for 18 months and has known vulnerabilities) for you and your client. * Regards Steve * Plugin Author [Steve Truman](https://wordpress.org/support/users/a3rev/) * (@a3rev) * [8 years, 3 months ago](https://wordpress.org/support/topic/update-error-67/#post-10030824) * **[@danielejost](https://wordpress.org/support/users/danielejost/), [@canowurf](https://wordpress.org/support/users/canowurf/)** * I am sorry that this has happened and caused you some issues – the reason it happened is because we removed support for PHP version 5.5.0 and lower on the latest version – we did this because PHP stopped support for 5.5 in July 2016 and strongly recommend that it is not used due to security vulnerabilities – see here [http://php.net/eol.php](http://php.net/eol.php) * WordPress Requirements state that to run WordPress system config should be PHP version 7.2 or greater MySQL version 5.6 or greater OR MariaDB version 10.0 or greater HTTPS support * You can read more about that here [https://wordpress.org/about/requirements/](https://wordpress.org/about/requirements/) * There is a sample email that you can use on that page to send to your host to upgrade your system. As soon as you upgrade to PHP 5.6 or higher you will not have the issue and your server will be much more secure. * Please note that if the upgrade caused your site to crash that probably means that your server is running PHP 5.2.4 + which has not been supported for years and has even more ways hackers can breach your site. * If for any reason you cannot get your host to update your PHP version to at least PHP 5.6 you can install a3 lazy Load version 1.8.3 and it will work fine with those unsupported PHP versions. You can download that previous version here [https://wordpress.org/plugins/a3-lazy-load/advanced/](https://wordpress.org/plugins/a3-lazy-load/advanced/)– scroll down under the stats and you will see the Previous versions section. * Regards Steve Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘Update Error’ is closed to new replies. * ![](https://ps.w.org/a3-lazy-load/assets/icon.svg?rev=1049979) * [a3 Lazy Load](https://wordpress.org/plugins/a3-lazy-load/) * [Frequently Asked Questions](https://wordpress.org/plugins/a3-lazy-load/#faq) * [Support Threads](https://wordpress.org/support/plugin/a3-lazy-load/) * [Active Topics](https://wordpress.org/support/plugin/a3-lazy-load/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/a3-lazy-load/unresolved/) * [Reviews](https://wordpress.org/support/plugin/a3-lazy-load/reviews/) * 6 replies * 5 participants * Last reply from: [Steve Truman](https://wordpress.org/support/users/a3rev/) * Last activity: [8 years, 3 months ago](https://wordpress.org/support/topic/update-error-67/#post-10030824) * Status: resolved