Title: Update Error
Last modified: July 31, 2019

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# Update Error

 *  Resolved [beezer26164](https://wordpress.org/support/users/beezer26164/)
 * (@beezer26164)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/update-error-85/)
 * I tried updating to the most recent version and received the following: Update
   Failed: The package could not be installed. PCLZIP_ERR_MISSING_FILE (-4) : Missing
   archive file ‘1’

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [JoomSky](https://wordpress.org/support/users/rabilal/)
 * (@rabilal)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/update-error-85/#post-11785350)
 * Hi,
 * **This fix only for 2.1.3**
 * **Edit**
 * ../wp-content/plugins/js-support-ticket/js-support-ticket.php
 * **Find**
 * `add_filter( 'upgrader_pre_download', 'filter_upgrader_pre_download', 10, 3 );`
 * **Replace** with
 * `//add_filter( 'upgrader_pre_download', 'filter_upgrader_pre_download', 10, 3);`
 * Regards,
    JS Help Desk Team
 *  Thread Starter [beezer26164](https://wordpress.org/support/users/beezer26164/)
 * (@beezer26164)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/update-error-85/#post-11786318)
 * That Worked! Thank You
 *  [clifton11221](https://wordpress.org/support/users/clifton11221/)
 * (@clifton11221)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/update-error-85/#post-11801263)
 * I had a similar problem. The posted fix worked for me as well.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Update Error’ is closed to new replies.

 * ![](https://ps.w.org/js-support-ticket/assets/icon-128x128.png?rev=3337825)
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 * 3 replies
 * 3 participants
 * Last reply from: [clifton11221](https://wordpress.org/support/users/clifton11221/)
 * Last activity: [6 years, 9 months ago](https://wordpress.org/support/topic/update-error-85/#post-11801263)
 * Status: resolved