Title: Update failed Last modified: June 12, 2024 --- # Update failed * Resolved [ph10wens](https://wordpress.org/support/users/ph10wens/) * (@ph10wens) * [1 year, 12 months ago](https://wordpress.org/support/topic/update-failed-98/) * I’m trying to update to the latest version of this plugin but keep getting the following error. Any help would be appreciated. * Update failed: Download failed. A valid URL was not provided. Viewing 5 replies - 1 through 5 (of 5 total) * Plugin Support [Rajesh K. (woo-hc)](https://wordpress.org/support/users/rajeshml/) * (@rajeshml) * [1 year, 12 months ago](https://wordpress.org/support/topic/update-failed-98/#post-17820559) * Hello [@ph10wens](https://wordpress.org/support/users/ph10wens/), * Thanks for reaching out to WooCommerce support. * To understand your site properly can you please share with us the necessary information below for us to investigate the issue further: - **System Status Report** which you can find via WooCommerce > Status > Get system report > Copy for support. - **Fatal error logs** (if any) under WooCommerce > Status > Logs. * You could copy and paste your reply here or paste it via [https://gist.github.com/](https://gist.github.com/) and send the link here. * Once we have more information, we’ll be able to assist you further. * Thanks * Thread Starter [ph10wens](https://wordpress.org/support/users/ph10wens/) * (@ph10wens) * [1 year, 12 months ago](https://wordpress.org/support/topic/update-failed-98/#post-17822041) * ` WordPress Environment

WordPress address (URL): [https://www.topstak.co.uk/wp
Site](https://www.topstak.co.uk/wp
Site) address (URL): [https://www.topstak.co.uk
WC](https://www.topstak.co.uk
WC) Version: 8.9.2
REST API Version: ✔ 8.9.2
Action Scheduler Version: ✔ 3.8.0
Log Directory Writable: ✔
WP Version: ❌ 6.5.3 – There is a newer version of WordPress available (6.5.4)
WP Multisite: –
WP Memory Limit: 512 MB< br>WP Debug Mode: –
WP Cron: ✔
Language: en_GB
External object cache:– Server Environment

Server Info: Apache
PHP Version: 7.4.33
PHP Post Max Size: 128 MB
PHP Time Limit: 300
PHP Max Input Vars: 2000
cURL Version: 7.29.0
NSS/3.90

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.39- MariaDB
Max Upload Size: 128 MB
Default Timezone is UTC: ✔
fsockopen/ cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔< br>Remote Post: ✔
Remote Get: ❌ wp_remote_get() failed. Contact your hosting provider. Database

WC Database Version: 8.5.2
WC Database Prefix: wp_
Total Database Size: 891.50MB
Database Data Size: 538.58MB
Database Index Size: 352.92MB
wp_woocommerce_sessions: Data: 6.02MB + Index: 2.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 1.52MB + Index: 0.30MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 5.52MB + Index: 6.02MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 63.59MB + Index: 44.59MB + Engine InnoDB
wp_actionscheduler_claims: Data: 1.52MB + Index: 1.52MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 42.56MB + Index: 24.03MB + Engine InnoDB
wp_commentmeta: Data: 0.09MB + Index: 0.09MB + Engine InnoDB
wp_comments: Data: 17.55MB + Index: 10.05MB + Engine InnoDB
wp_jckwds: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
wp_jetpack_sync_queue: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ngg_album: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ngg_gallery: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ngg_pictures: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 63.09MB + Index: 2.41MB + Engine InnoDB
wp_pbf_assets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_pbf_order_risk: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pbf_script_tags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_pbf_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxe_exports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxe_google_cats: Data: 0.39MB + Index: 0.00MB + Engine InnoDB
wp_pmxe_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxe_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_postmeta: Data: 214.42MB + Index: 161.75MB + Engine InnoDB
wp_posts: Data: 18.36MB + Index: 8.14MB + Engine InnoDB
wp_rank_math_404_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_rank_math_analytics_adsense: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rank_math_analytics_ga: Data: 9.02MB + Index: 12.06MB + Engine InnoDB
wp_rank_math_analytics_gsc: Data: 43.06MB + Index: 47.25MB + Engine InnoDB
wp_rank_math_analytics_inspections: Data: 7.47MB + Index: 0.89MB + Engine InnoDB
wp_rank_math_analytics_keyword_manager: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rank_math_analytics_objects: Data: 1.47MB + Index: 0.36MB + Engine InnoDB
wp_rank_math_internal_links: Data: 0.19MB + Index: 0.06MB + Engine InnoDB
wp_rank_math_internal_meta: Data: 0.17MB + Index: 0.00MB + Engine InnoDB
wp_rank_math_redirections: Data: 0.13MB + Index: 0.02MB + Engine InnoDB
wp_rank_math_redirections_cache: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_sgpb_subscribers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_sgpb_subscription_error_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_termmeta: Data: 3.48MB + Index: 2.84MB + Engine InnoDB
wp_terms: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
wp_term_relationships: Data: 1.20MB + Index: 1.28MB + Engine InnoDB
wp_term_taxonomy: Data: 0.14MB + Index: 0.14MB + Engine InnoDB
wp_usermeta: Data: 17.52MB + Index: 15.81MB + Engine InnoDB
wp_users: Data: 1.52MB + Index: 1.03MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 1.52MB + Index: 0.42MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_gpf_render_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_bundle_lookup: Data: 0.19MB + Index: 0.28MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 1.52MB + Index: 0.70MB + Engine InnoDB
wp_wc_order_stats: Data: 1.52MB + Index: 0.80MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.17MB + Index: 0.17MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 1.27MB + Index: 0.36MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 2.45MB + Index: 1.88MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_bis_activity: Data: 0.25MB + Index: 0.33MB + Engine InnoDB
wp_woocommerce_bis_notifications: Data: 0.13MB + Index: 0.20MB + Engine InnoDB
wp_woocommerce_bis_notificationsmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_bundled_itemmeta: Data: 1.39MB + Index: 1.88MB + Engine InnoDB
wp_woocommerce_bundled_items: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_gc_activity: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_gc_cards: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_gpf_google_taxonomy: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_wpforms_entries: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
wp_wpforms_entry_fields: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
wp_wpforms_entry_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpforms_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpforms_payments: Data: 0.02MB + Index: 0.14MB + Engine InnoDB
wp_wpforms_payment_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wt_iew_action_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wt_iew_cron: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wt_iew_ftp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yoast_indexable: Data: 4.52MB + Index: 1.52MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.09MB + Index: 0.11MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
wp_yoast_seo_meta: Data: 0.09MB + Index: 0.00MB + Engine InnoDB Post Type Counts

acf-field: 309
acf-field-group: 27
another: 3
attachment: 11061
display_type: 7
envira: 16
event: 6
example: 3
nav_menu_item: 237
ngg_gallery: 1
ngg_pictures: 41
oembed_cache: 9
page: 121
person: 1
popupbuilder: 3
portfolio: 2
post: 69
product: 2734
product_variation: 2996
rank_math_schema: 1
revision: 897
shop_coupon: 1
shop_order: 12824
shop_order_draft: 56
shop_order_refund: 334
tablepress_table: 7
wcpf_item: 12
wcpf_project: 2
wp_font_face: 33
wp_font_family: 12
wpforms: 3
wwp_requests: 136
yith-wcgpf-feed: 1 Security

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔ Active Plugins (35)

CAPTCHA 4WP: by Melapress – 7.5.0
Classic Editor: by WordPress Contributors– 1.6.3
Cloudflare: by Cloudflare
Inc. – 4.12.7

GTM4WP – A Google Tag Manager (GTM) plugin for WordPress: by Thomas Geiger – 1.20.2
Envira Gallery Lite: by Envira Gallery Team – 1.8.12
Facebook for WooCommerce: by Facebook– 3.2.3
WooCommerce Delivery Slots by Iconic: by Iconic – 1.20.0 (update to version 2.3.0 is available)
MainWP Child: by MainWP – 5.0.1.1
Novuna PaybyFinance: by Mitsubishi HC (UK) PLC – 1.3.1
Pinterest for WooCommerce: by WooCommerce– 1.3.24
Popup Builder: by Looking Forward Software Incorporated. – 4.3.2
Rank Math SEO PRO: by Rank Math – 3.0.63
Rank Math SEO with AI Best SEO Tools: by Rank Math – 1.0.220
TablePress: by Tobias Bäthge – 2.3.2
Trustpilot- reviews: by Trustpilot – 2.5.925
WooCommerce No Shipping Message: by dangoodman– 2.1.9
WebP Express: by Bjørn Rosell – 0.25.9
Premmerce Permalink Manager for WooCommerce: by Premmerce – 2.3.11
WooCommerce.com Update Manager: by Automattic – 1.0.2
WooCommerce Back In Stock Notifications: by SomewhereWarm– 1.1.2 (update to version 1.7.2 is available)
WooCommerce Conditional Shipping and Payments: by SomewhereWarm – 1.9.5 (update to version 1.15.11 is available)
WooCommerce Opayo Payment Suite: by Andrew Benbow – 5.5.3 (update to version 5.14.1 is available)
WooCommerce Gift Cards: by SomewhereWarm – 1.4.1 (update to version 1.16.15 is available)
WooPayments: by Automattic – 7.7.0
WooCommerce Product Bundles: by SomewhereWarm – 6.11.1 (update to version 7.1.2 is available)
Product Filters for WooCommerce: by WooCommerce – 1.2.1 (update to version 1.4.28 is available)
WooCommerce Product Reviews Pro: by SkyVerge – 1.17.4( update to version 1.19.1 is available)
Wholesale For WooCommerce: by wpexpertsio– 1.8.0
WooCommerce: by Automattic – 8.9.2 (update to version 8.9.3 is available)
Woosage: by Vizulate Digital – 2.4.5
WP Crontrol: by John Blackbourn – 1.16.3
WordPress Sentry: by Alex Bouma – 7.15.0
WPForms: by WPForms – 1.8.7.2
Custom Product Tabs for WooCommerce: by Code Parrots – 1.8.5
YITH Google Product Feed for WooCommerce Premium: by YITH – 1.27.0 Inactive Plugins (11)

Bulk Sync for WooMultistore: by Lykke Media AS – 1.0.7
Google Analytics for WooCommerce: by WooCommerce – 2.0.7
Health Check & Troubleshooting: by The WordPress.org community – 1.7.0
NextGEN Gallery: by Imagely – 3.59.3
Order Export & Order Import for WooCommerce: by WebToffee – 2.5.2
Payment Plugins for Stripe WooCommerce: by Payment Plugins
support@paymentplugins. com – 3.3.71

Query Monitor: by John Blackbourn – 3.16.3
WooCommerce Google Product Feed: by Ademti Software Ltd. – 10.1.4 (update to version 11.0.9 is available)
WooMultistore: by Lykke Media AS – 4.3.3
WooMultistore Woocommerce ACF Add-On: by Lykke Media AS – 1.0.3
WPForms Lite: by WPForms – 1.8.8.3 Must Use Plugins (4)

Bedrock Autoloader: by Roots – 1.0.0
Disallow Indexing: by Roots – 1.0.0
Health Check Troubleshooting Mode: by – 1.7.2
Register Theme Directory: by Roots – 1.0.0 Settings

API Enabled: –
Force SSL:–
Currency: GBP (£)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: bundle( bundle)
external (external)
grouped (grouped)
simple (simple)
variable( variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude- from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated- 3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce. com: ✔
Enforce Approved Product Download Directories: –
HPOS feature enabled:–
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: – Logging

Enabled: ✔
Handler: Automattic\WooCommerce\Internal\Admin\Logging\ LogHandlerFileV2
Retention period: 30 days
Level threshold: –
Log directory size: 535 MB WC Pages

Shop base: #6230 – /shop/
Basket: #6231 – /cart/
Checkout: #6232 – /checkout/
My account: #6233 – /account/
Terms and conditions: #6402 – /terms-and-conditions/ Theme

Name:
Version: (update to version 0 is available)
Author URL:
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build
personally we recommend using a child theme. See: How to create a child theme

WooCommerce Support: ✔ Templates

Archive Template: Your theme has a woocommerce.php file. You will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.
Overrides: v1/woocommerce/cart/cross-sells.php< br>v1/woocommerce/checkout/form-checkout.php
v1/woocommerce/checkout/form- coupon.php version 3.6.1 is out of date. The core version is 7.0.1
v1/woocommerce/ checkout/form-pay.php version 3.6.1 is out of date. The core version is 8.2.0
v1/woocommerce/checkout/payment.php version 3.6.1 is out of date. The core version is 8.1.0
v1/woocommerce/emails/admin-cancelled-order.php
v1/woocommerce/ emails/admin-failed-order.php
v1/woocommerce/emails/admin-new-order.php
v1/woocommerce/emails/customer-completed-order.php
v1/woocommerce/emails/ customer-invoice.php
v1/woocommerce/emails/customer-new-account.php version 3.7.0 is out of date. The core version is 6.0.0
v1/woocommerce/emails/customer- note.php
v1/woocommerce/emails/customer-on-hold-order.php version 3.7.0 is out of date. The core version is 7.3.0
v1/woocommerce/emails/customer-processing- order.php
v1/woocommerce/emails/customer-refunded-order.php
v1/woocommerce/ emails/customer-reset-password.php
v1/woocommerce/emails/email-addresses.php version 3.9.0 is out of date. The core version is 8.6.0
v1/woocommerce/emails/ email-customer-details.php
v1/woocommerce/emails/email-downloads.php
v1/ woocommerce/emails/email-footer.php version 3.7.0 is out of date. The core version is 7.4.0
v1/woocommerce/emails/email-header.php version 4.0.0 is out of date. The core version is 7.4.0
v1/woocommerce/emails/email-order-details.php
v1/woocommerce/emails/email-order-items.php
v1/woocommerce/emails/email-styles. php version 4.0.0 is out of date. The core version is 8.6.0
v1/woocommerce/ emails/plain/admin-cancelled-order.php
v1/woocommerce/emails/plain/admin-failed- order.php
v1/woocommerce/emails/plain/admin-new-order.php
v1/woocommerce/ emails/plain/customer-completed-order.php
v1/woocommerce/emails/plain/customer- invoice.php
v1/woocommerce/emails/plain/customer-new-account.php version 3.7.0 is out of date. The core version is 6.0.0
v1/woocommerce/emails/plain/customer- note.php
v1/woocommerce/emails/plain/customer-on-hold-order.php version 3.7.0 is out of date. The core version is 7.3.0
v1/woocommerce/emails/plain/customer- processing-order.php
v1/woocommerce/emails/plain/customer-refunded-order.php
v1/woocommerce/emails/plain/customer-reset-password.php
v1/woocommerce/ emails/plain/email-addresses.php version 3.4.0 is out of date. The core version is 8.6.0
v1/woocommerce/emails/plain/email-customer-details.php
v1/woocommerce/ emails/plain/email-downloads.php
v1/woocommerce/emails/plain/email-order-details. php
v1/woocommerce/emails/plain/email-order-items.php version 3.7.0 is out of date. The core version is 5.2.0
v1/woocommerce/global/breadcrumb.php
v1/woocommerce/global/quantity-input.php version 4.0.0 is out of date. The core version is 7.8.0
v1/woocommerce/global/wrapper-end.php
v1/woocommerce/global/ wrapper-start.php
v1/woocommerce/myaccount/dashboard.php
v1/woocommerce/ myaccount/form-login.php version 4.1.0 is out of date. The core version is 7.0.1
v1/woocommerce/myaccount/form-lost-password.php version 3.5.2 is out of date. The core version is 7.0.1
v1/woocommerce/myaccount/form-reset-password.php version 3.5.5 is out of date. The core version is 7.0.1
v1/woocommerce/myaccount/ orders.php version 3.7.0 is out of date. The core version is 8.5.0
v1/woocommerce/ single-product/add-to-cart/external.php version 3.4.0 is out of date. The core version is 7.0.1
v1/woocommerce/single-product/add-to-cart/grouped.php version 3.4.0 is out of date. The core version is 7.0.1
v1/woocommerce/single-product/ add-to-cart/simple.php version 3.6.1 is out of date. The core version is 7.0.1
v1/woocommerce/single-product/add-to-cart/variable.php version 3.5.5 is out of date. The core version is 6.1.0
v1/woocommerce/single-product/add-to-cart/ variation-add-to-cart-button.php version 3.6.1 is out of date. The core version is 7.0.1
v1/woocommerce/single-product/add-to-cart/variation.php
v1/woocommerce/ single-product/meta.php
v1/woocommerce/single-product/price.php
v1/woocommerce/ single-product/related.php version – is out of date. The core version is 3.9.0
v1/woocommerce/single-product/short-description.php
v1/woocommerce/single- product/tabs/tabs.php
v1/woocommerce/single-product/title.php
v1/woocommerce/ single-product/up-sells.php version – is out of date. The core version is 3.0.0

Outdated Templates: ❌

 Learn how
   to update

WooPayments

Version: 7.7.0
Connected to WPCOM: Yes
WPCOM Blog ID: 224396570
Account ID: acct_1NyBACCMzfGYqlqJ
Payment Gateway: Disabled
Test Mode: Disabled
Enabled APMs: card
WooPay: Not eligible
Apple Pay / Google Pay: Enabled (checkout,product,cart)
Fraud Protection Level: advanced
Enabled Fraud Filters: AVS Verification,IP Address Mismatch,Purchase Price Threshold
Multi-currency: Enabled
Auth and Capture: Enabled
Documents: Enabled
Logging: Enabled Back In Stock

Database Version: 1.1.2
Loopback Test: ✔ Gift Cards

Database Version: 1.4.1< br>Loopback Test: ❌ Loopback test failed.
Task Queueing Test: ✔ Product Bundles

Database Version: 6.11.1
Loopback Test: ✔
Template Overrides: – Admin

Enabled Features: activity-panels
analytics
product-block- editor
coupons
core-profiler
customize-store
customer-effort-score- tracks
import-products-task
experimental-fashion-sample-products
shipping- smart-defaults
shipping-setting-tour
homescreen
marketing
mobile- app-banner
navigation
onboarding
onboarding-tasks
product-variation- management
product-virtual-downloadable
product-external-affiliate
product- grouped
product-linked
product-pre-publish-modal
product-custom-fields
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings
async- product-editor-category-field
launch-your-store

Daily Cron: ✔ Next scheduled: 2024-06-13 13:08:50 +01:00
Options: ✔
Notes: 217
Onboarding: completed Action Scheduler

Canceled: 4
Oldest: 2024-05-22 12:00:39 +0100
Newest: 2024-06-07 08:52:37 +0100

Complete: 44,908
Oldest: 2024-05-13 09:03:40 +0100
Newest: 2024-06-13 08:57:02 +0100

Failed: 69,523
Oldest: 2020-10-12 16:24:00 +0100
Newest: 2024-06-13 06:48:46 +0100

Pending: 33
Oldest: 2024-06-13 09:05:38 +0100
Newest: 2024-06-20 08:37:28 +0100 sagepay

MCrypt: ✔ No
OpenSSL: ✔ Yes
OpenSSL Methods: ✔ Yes
PHP Max_Input_Vars: ✔ 2000
SagePay Form Enabled?: ❌
Opayo Direct Enabled?: ✔
Opayo Direct using Protocol 4.00?: ✔
Opayo Server Enabled?: ❌
Opayo Pi Enabled?: ❌
Simple XML Available?: ✔
Opayo Reporting (Test): ❌
Opayo Reporting (Live): ❌ Status report information

Generated at: 2024-06-13 09:01:20 +01:00
` * Thread Starter [ph10wens](https://wordpress.org/support/users/ph10wens/) * (@ph10wens) * [1 year, 12 months ago](https://wordpress.org/support/topic/update-failed-98/#post-17822047) * ** 2024-06-12T05:48:01+00:00 Critical Allowed memory size of 536870912 bytes exhausted (tried to allocate 327680 bytes) Additional context[](https://www.topstak.co.uk/wp/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=fatal-errors-2024-06-12#L2) 2024-06-12T09:24:23+00:00Critical Allowed memory size of 536870912 bytes exhausted( tried to allocate 277855560 bytes) Additional context[](https://www.topstak.co.uk/wp/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=fatal-errors-2024-06-12#L3) 2024-06-12T09:37:32+00:00Critical Allowed memory size of 536870912 bytes exhausted( tried to allocate 277855560 bytes) Additional context[](https://www.topstak.co.uk/wp/wp-admin/admin.php?page=wc-status&tab=logs&view=single_file&file_id=fatal-errors-2024-06-12#L4) 2024-06-12T22:48:11+00:00Critical Allowed memory size of 536870912 bytes exhausted( tried to allocate 327680 bytes) Additional context * ![](https://i0.wp.com/pixel.wp.com/t.gif?ssl=1) * [carolm29 (woo-hc)](https://wordpress.org/support/users/carolm29/) * (@carolm29) * [1 year, 12 months ago](https://wordpress.org/support/topic/update-failed-98/#post-17823008) * Hey, [@ph10wens](https://wordpress.org/support/users/ph10wens/)! Thank you for the information. * I see your database is outdated. This can cause a lot of issues on the website. * Please update it by either following **[the warning message](https://woocommerce.com/document/how-to-update-woocommerce/#woocommerce-data-update-notice)** a the top of the page on WooCommerce area of the dashboard or going to WooCommerce > Status > Tools > Update Database. * Be sure you have a good backup in place of your full site and database. You can ask your host for backup functionality or you can consider using a service like** [Jetpack](https://jetpack.com/)**. If something goes wrong, you will be able to restore it. * Also please update your WordPress version. * The errors you shared show that there is an issue with the memory limit. Can you please increase it? You can find more about this in this **[guide](https://woocommerce.com/document/increasing-the-wordpress-memory-limit/)**. * After that, please try updating Woo again and check if the issue persits. * Looking forward to your reply. * Have a wonderful day! * Plugin Support [Rajesh K. (woo-hc)](https://wordpress.org/support/users/rajeshml/) * (@rajeshml) * [1 year, 11 months ago](https://wordpress.org/support/topic/update-failed-98/#post-17844116) * Hello [@ph10wens](https://wordpress.org/support/users/ph10wens/), * We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to [start a new thread](https://wordpress.org/support/plugin/woocommerce/#new-topic-0) if you have any more questions. * Thanks! Viewing 5 replies - 1 through 5 (of 5 total) The topic ‘Update failed’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) * 5 replies * 3 participants * Last reply from: [Rajesh K. (woo-hc)](https://wordpress.org/support/users/rajeshml/) * Last activity: [1 year, 11 months ago](https://wordpress.org/support/topic/update-failed-98/#post-17844116) * Status: resolved