Title: Update issues
Last modified: August 31, 2016

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# Update issues

 *  [shellylopezgray](https://wordpress.org/support/users/shellylopezgray/)
 * (@shellylopezgray)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/update-issues-18/)
 * Ever since I updated WordPress I’m having so many issues. I’m unable to insert
   media into my posts and I am unable to customize anything—theme/widgets.
 * [http://www.adventuresofalabornurse.com](http://www.adventuresofalabornurse.com)
 * Thank you!!!

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/update-issues-18/#post-7301397)
 * Try deactivating all plugins. If that resolves the issue, reactivate each one
   individually until you find the cause.
 * If that does not resolve the issue, try switching to the Twenty Sixteen theme
   to rule-out a theme-specific issue (theme functions can interfere like plugins).
 *  Thread Starter [shellylopezgray](https://wordpress.org/support/users/shellylopezgray/)
 * (@shellylopezgray)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/update-issues-18/#post-7301465)
 * Ha! You crack me up. I just found the master file that you wrote of everything
   I’m supposed to do before freaking out. A day late and a dollar short!!
 * Anyway, my next question is…if I deactivate and then reactivate plugins, will
   that mess any of the customizations that I had done? Just wondering. Thanks so
   much for your help. Sorry about the post title (I read your post after I wrote
   this).
 * xx
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/update-issues-18/#post-7301466)
 * If the plugin is written well, you won’t lose any customizations by deactivating(
   you will *when* you deactivate it of course, but they’ll come back when you reactivate
   it). With that said, there’s no way I can guarantee that for all plugins, there
   are 44,163 in the free directory alone.
 * All I can guarantee is this is the best way to isolate the real problem.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Update issues’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 2 participants
 * Last reply from: [James Huff](https://wordpress.org/support/users/macmanx/)
 * Last activity: [10 years, 2 months ago](https://wordpress.org/support/topic/update-issues-18/#post-7301466)
 * Status: not resolved

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