Title: Update issues
Last modified: August 22, 2016

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# Update issues

 *  Resolved [conorsweeney13](https://wordpress.org/support/users/conorsweeney13/)
 * (@conorsweeney13)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/update-issues-9/)
 * I have just updated my cart as well as my wordpress and now all I am seeing are
   the products in a list view no more grid view. Before the update the grid worked
   fine, now its broken and no one can check out. Please help ASAP 🙂
 * Conor
 * [http://www.bodyblueprint.com](http://www.bodyblueprint.com)
 * [https://wordpress.org/plugins/wp-e-commerce/](https://wordpress.org/plugins/wp-e-commerce/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [conorsweeney13](https://wordpress.org/support/users/conorsweeney13/)
 * (@conorsweeney13)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/update-issues-9/#post-5474681)
 * UPDATE** no customer can checkout at all now, there is a grey box coming up “
   fancybox” and its not progressing. Any and all help is much appreciated
 *  [Mihai Joldis](https://wordpress.org/support/users/misulicus/)
 * (@misulicus)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/update-issues-9/#post-5474746)
 * Have you checked with your theme provider and ask if the theme will support the
   latest WP eCommerce version ?
 * I also see in CHrome console that you have a javascript/jquery issue. Also if
   you look at the page source the wp e-commerce js file is at the end of the file
   which is weird since its loaded using proper WordPress code.
 * From looking at the checkout page your problem is most likely the WP eCommerce
   theme files under your active theme directory which most likely are outdated 
   and thats causing the issues.
 * Change to a default theme like 2010 and test in that.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Update issues’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wp-e-commerce_ebebeb.svg)
 * [WP eCommerce](https://wordpress.org/plugins/wp-e-commerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-e-commerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-e-commerce/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-e-commerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-e-commerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-e-commerce/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Mihai Joldis](https://wordpress.org/support/users/misulicus/)
 * Last activity: [11 years, 7 months ago](https://wordpress.org/support/topic/update-issues-9/#post-5474746)
 * Status: resolved