Title: update php… Last modified: June 20, 2024 --- # update php… * Resolved [elodouwen](https://wordpress.org/support/users/elodouwen/) * (@elodouwen) * [1 year, 11 months ago](https://wordpress.org/support/topic/update-php-5/) * hello * i am the webmaster of this site but i have no idea where it is hosted * i have the ftp adress and never use it : ftp://ftp.maynats.org * the problem is, i need to update php, because it is said on wordpress that it seems to be important * i have two options : * a) someone can help me, only with the ftp adress given below (i have the codes also), to find who hosts the website * b) i save all the website, and we find an other hoster for the website ; it should not be expensive because the site represents a tiny cultural association * if anyone can help me for a) or b), or has any idea for a c)… * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fupdate-php-5%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 8 replies - 1 through 8 (of 8 total) * Moderator [Jose Castaneda](https://wordpress.org/support/users/jcastaneda/) * (@jcastaneda) * THEME COFFEE MONKEY * [1 year, 11 months ago](https://wordpress.org/support/topic/update-php-5/#post-17839515) * Hi there! * In order to update the PHP version you will need to have access to the server that resides in. If you are using a hosting company like Dreamhost, GoDaddy, or the like, you can find the documentation on their end to see how that can be done. * Thread Starter [elodouwen](https://wordpress.org/support/users/elodouwen/) * (@elodouwen) * [1 year, 11 months ago](https://wordpress.org/support/topic/update-php-5/#post-17839700) * hi * thanks for the answer * my email was explaning that i have access to the ftp (that i never use) but i dont know where it is hosted * my skills in informatics are too weak to let me know if : accessing to the ftp can give information to where it is hosted * it is the website of an association, the person who initially created the website is not reachable * so i come back with my a), and b) questions 🙂 * Moderator [James Huff](https://wordpress.org/support/users/macmanx/) * (@macmanx) * [1 year, 11 months ago](https://wordpress.org/support/topic/update-php-5/#post-17842712) * According to [https://wordpress.com/site-profiler/maynats.org](https://wordpress.com/site-profiler/maynats.org) you’re hosting with [https://www.ovhcloud.com](https://www.ovhcloud.com) and you can find their support at [https://help.ovhcloud.com](https://help.ovhcloud.com) * Thread Starter [elodouwen](https://wordpress.org/support/users/elodouwen/) * (@elodouwen) * [1 year, 11 months ago](https://wordpress.org/support/topic/update-php-5/#post-17863893) * hello * endly i have found, thanks to you, the identifier + wordpass for ovh * now i have first to save the website but this page [https://wpfr.net/guide-demarrage-debutants/](https://wpfr.net/guide-demarrage-debutants/), and this page [https://fr.wordpress.org/support/article/update-php/](https://fr.wordpress.org/support/article/update-php/), althought it is written “for beginners”, are clearly difficult to me. * Is there a very simple “howto for dummies” that would explain to me, step by step, even in english, maybe thought a video, how to save the website and update php ? * thanks… * Vinz * Moderator [James Huff](https://wordpress.org/support/users/macmanx/) * (@macmanx) * [1 year, 11 months ago](https://wordpress.org/support/topic/update-php-5/#post-17864193) * You need to consult your hosting provider’s documentation about this, not WordPress’s documentation. * WordPress does not control PHP, your hosting provider does, and how you control PHP under your hosting provider varies greatly depending on your hosting provider. * If you’re really with OVH, then follow this guide: [https://help.ovhcloud.com/csm/en-web-hosting-change-php-version?id=kb_article_view&sysparm_article=KB0053014#setting-ovh-manager](https://help.ovhcloud.com/csm/en-web-hosting-change-php-version?id=kb_article_view&sysparm_article=KB0053014#setting-ovh-manager) * Thread Starter [elodouwen](https://wordpress.org/support/users/elodouwen/) * (@elodouwen) * [1 year, 11 months ago](https://wordpress.org/support/topic/update-php-5/#post-17868037) * hello * i have found * indeed it was very simple for a person who would still have skills (juste click on a button) but very long for me (finding the button…) * i have upgraded the php version of to 7.3 (it was 5.x). The website still works * But (and comes my question) : i had first tried to upgrade to 8.0 since it was proposed ; i have then noticed that the page was blanck. Does it mean that our wordpress website is not compatible with php>=8 ? So my question : one day in the future, i guess we will have to upgrade php to 8.x or more. In anticipation i ask : what will be to do this day : recreating the whole website ?….. Maybe the webmaster won’t be me so i try to prepare the field for my successor * thanks * Vinz * Moderator [James Huff](https://wordpress.org/support/users/macmanx/) * (@macmanx) * [1 year, 11 months ago](https://wordpress.org/support/topic/update-php-5/#post-17868113) * WordPress is compatible with PHP 8.0: [https://make.wordpress.org/core/handbook/references/php-compatibility-and-wordpress-versions/](https://make.wordpress.org/core/handbook/references/php-compatibility-and-wordpress-versions/) * But your plugins, or theme, might not be. * Try PHP 8.0 again, and if you see a blank page again, try [manually resetting your plugins](https://wordpress.org/documentation/article/faq-troubleshooting/#how-to-deactivate-all-plugins-when-not-able-to-access-the-administrative-menus)( no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause. * If that does not resolve the issue, access your server via [SFTP or FTP](https://developer.wordpress.org/advanced-administration/upgrade/ftp/), or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), navigate to /wp-content/themes/ and rename the directory of your currently active theme. Hopefully, this will force the default theme to activate and rule out a theme-specific issue (theme functions can interfere like plugins). * Once you find the plugin or theme causing the problem, contact that plugin’s or theme’s support. * Thread Starter [elodouwen](https://wordpress.org/support/users/elodouwen/) * (@elodouwen) * [1 year, 11 months ago](https://wordpress.org/support/topic/update-php-5/#post-17868976) * thanks very much James * since i have time i will try this * thanks for the detailed method * Vincent Viewing 8 replies - 1 through 8 (of 8 total) The topic ‘update php…’ is closed to new replies. * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 9 replies * 3 participants * Last reply from: [elodouwen](https://wordpress.org/support/users/elodouwen/) * Last activity: [1 year, 11 months ago](https://wordpress.org/support/topic/update-php-5/#post-17868976) * Status: resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics