Title: update plugins
Last modified: August 30, 2016

---

# update plugins

 *  [feliper](https://wordpress.org/support/users/feliper/)
 * (@feliper)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/update-plugins-3/)
 * Hi, I try upgrade plugins on my blog and both plugins show errors:
 * An error occurred while updating Akismet: Não foi possível criar o diretório./
   public_html/wp-content/plugins/akismet/
 * An error occurred while updating Jetpack por WordPress.com: Não foi possível 
   criar o diretório. /public_html/wp-content/plugins/jetpack/
 * I set chmod 777 on plugins, akismet and jetpack folder and still it did not work,
   what could be happening?

Viewing 13 replies - 1 through 13 (of 13 total)

 *  [Matthew](https://wordpress.org/support/users/kidsguide/)
 * (@kidsguide)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/update-plugins-3/#post-6862203)
 * What is your space like on your server? This could be because you have run out
   of space.
 *  Thread Starter [feliper](https://wordpress.org/support/users/feliper/)
 * (@feliper)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/update-plugins-3/#post-6862206)
 * 100GB and is free 99GB.
 *  [Matthew](https://wordpress.org/support/users/kidsguide/)
 * (@kidsguide)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/update-plugins-3/#post-6862207)
 * Check out this thread. [https://wordpress.org/support/topic/30-upgrade-bug-ftps?replies=100](https://wordpress.org/support/topic/30-upgrade-bug-ftps?replies=100)
   It has lots of information on how you can fix this.
 *  Thread Starter [feliper](https://wordpress.org/support/users/feliper/)
 * (@feliper)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/update-plugins-3/#post-6862210)
 * I am doing regular update until the last update of wordpress
 *  [Matthew](https://wordpress.org/support/users/kidsguide/)
 * (@kidsguide)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/update-plugins-3/#post-6862211)
 * Did you try:
 * > Yes, I had same issue. I deleted the ‘upgrades’ folder, recreated and gave 
   > it recursive ‘777’ permissions and that solved the issue, for me at least.
 *  Thread Starter [feliper](https://wordpress.org/support/users/feliper/)
 * (@feliper)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/update-plugins-3/#post-6862219)
 * not work too, I try it now.
 *  [Matthew](https://wordpress.org/support/users/kidsguide/)
 * (@kidsguide)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/update-plugins-3/#post-6862220)
 * Did you try the other suggestions in that thread?
 *  Thread Starter [feliper](https://wordpress.org/support/users/feliper/)
 * (@feliper)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/update-plugins-3/#post-6862326)
 * No, but this topic is from 5 years ago, this problem show before updade wordpress(
   two days ago).
 *  [Matthew](https://wordpress.org/support/users/kidsguide/)
 * (@kidsguide)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/update-plugins-3/#post-6862376)
 * Even though it is a 5 year old thread doesn’t mean that it doesn’t provide a 
   solution to your problem. This problem doesn’t have to do with the WordPress 
   version really. I would look through that thread and try the suggestions.
 * Also you can try looking at some of these articles.
    [http://www.hongkiat.com/blog/update-wordpress-without-ftp/](http://www.hongkiat.com/blog/update-wordpress-without-ftp/)
   [http://publishingwithwordpress.com/how-to-solve-wordpress-could-not-create-directory/](http://publishingwithwordpress.com/how-to-solve-wordpress-could-not-create-directory/)
 *  Thread Starter [feliper](https://wordpress.org/support/users/feliper/)
 * (@feliper)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/update-plugins-3/#post-6862456)
 * I executed this how to [http://publishingwithwordpress.com/how-to-solve-wordpress-could-not-create-directory/](http://publishingwithwordpress.com/how-to-solve-wordpress-could-not-create-directory/)
   and not solved my problem, I need update from wordpress.
 *  [Matthew](https://wordpress.org/support/users/kidsguide/)
 * (@kidsguide)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/update-plugins-3/#post-6862458)
 * I would try contacting your hosting company and seeing what they have to say 
   about this issue.
 *  Thread Starter [feliper](https://wordpress.org/support/users/feliper/)
 * (@feliper)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/update-plugins-3/#post-6862464)
 * I am hosting company, I have 40 dedicated servers, however we are facing this
   problem with all customers. So I decided to contact wordpress support to help
   customers.
 *  [rcriche](https://wordpress.org/support/users/rcriche/)
 * (@rcriche)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/update-plugins-3/#post-6862553)
 * conseguiu achar solução para esse problema Felipe?
 * UPDATE: This works for me…
 * > If you are your own server administrator, you can change from Pure-FTP to ProFTP
   > with a few simple clicks in your WHM (root) interface.

Viewing 13 replies - 1 through 13 (of 13 total)

The topic ‘update plugins’ is closed to new replies.

## Tags

 * [update plugins](https://wordpress.org/support/topic-tag/update-plugins/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 13 replies
 * 3 participants
 * Last reply from: [rcriche](https://wordpress.org/support/users/rcriche/)
 * Last activity: [10 years, 3 months ago](https://wordpress.org/support/topic/update-plugins-3/#post-6862553)
 * Status: not resolved

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