Title: Update problem Last modified: April 10, 2018 --- # Update problem * Resolved [Conrad-GZ](https://wordpress.org/support/users/conrad-gz/) * (@conrad-gz) * [8 years, 1 month ago](https://wordpress.org/support/topic/update-problem-56/) * Started Update today. Maintenance mode doesn´t stop. Can´t reach wordpress admin any more. Urgent! What´s to do? Thanks for quick reply. Viewing 6 replies - 1 through 6 (of 6 total) * [vrhub](https://wordpress.org/support/users/vrhub/) * (@vrhub) * [8 years, 1 month ago](https://wordpress.org/support/topic/update-problem-56/#post-10163997) * same problem! logs: [Tue Apr 10 09:16:23.583982 2018] [lsapi:error] [pid 16310][ client 109.195.35.77:51094] [host cryptoleo.ru] Backend fatal error: PHP Fatal error: Uncaught Error: Class ‘Imagify_Filesystem’ not found in /var/www/u33553/ data/www/cryptoleo.ru/wp-content/plugins/imagify/inc/classes/class-imagify.php: 67\nStack trace:\n#0 /var/www/u33553/data/www/cryptoleo.ru/wp-content/plugins/ imagify/inc/classes/class-imagify.php(85): Imagify->__construct()\n#1 /var/www/ u33553/data/www/cryptoleo.ru/wp-content/plugins/imagify/inc/functions/api.php( 13): Imagify::get_instance()\n#2 /var/www/u33553/data/www/cryptoleo.ru/wp-content/ plugins/imagify/inc/functions/api.php(42): imagify()\n#3 /var/www/u33553/data/ www/cryptoleo.ru/wp-content/plugins/imagify/inc/classes/class-imagify-user.php( 126): get_imagify_user()\n#4 /var/www/u33553/data/www/cryptoleo.ru/wp-content/ plugins/imagify/inc/admin/custom-folders.php(33): Imagify_User->__construct()\ n#5 /var/www/u33553/data/www/cryptoleo.ru/wp-includes/class-wp-hook.php(286): imagify_sync_theme_plugin_files_on_update(true, Array, Array)\n#6 /var/www/u33553/ data/www/cryptoleo.ru/wp-includes/plugin.php(203): WP_Hook->apply_filters(true, Array)\n#7 / in /var/www/u33553/data/www/cryptoleo.ru/wp-content/plugins/imagify/ inc/classes/class-imagify.php on line 67\n, referer: [https://cryptoleo.ru/wp-admin/update-core.php?action=do-plugin-upgrade](https://cryptoleo.ru/wp-admin/update-core.php?action=do-plugin-upgrade) - This reply was modified 8 years, 1 month ago by [vrhub](https://wordpress.org/support/users/vrhub/). * [MikaelG](https://wordpress.org/support/users/armbreaker/) * (@armbreaker) * [8 years, 1 month ago](https://wordpress.org/support/topic/update-problem-56/#post-10164017) * Same here. This update kills the WordPress installation! Not even a standard restore in my web host Direct Admin panel managed to fix this. Had to manually remove both the database and all files/folders and then do a restore from scratch! So a tip to all in same situation (considered that you have a full backup of database and files/folders). – Remove Database completely. – Remove all files/ folders from WP installation directory. – Restore your previous backup of database and files/folders. * Hope the developers fix asap. This is really bad, to not check the code thoroughly before distributing the update! * [sjo007](https://wordpress.org/support/users/sjo007/) * (@sjo007) * [8 years, 1 month ago](https://wordpress.org/support/topic/update-problem-56/#post-10164045) * Same problem for me – plugin stalls on update. * To remedy for others having the same problem – ftp to the server and delete the maintenance file in the base wordpress directory which will stop the update and bring the site back up for you. - This reply was modified 8 years, 1 month ago by [sjo007](https://wordpress.org/support/users/sjo007/). - This reply was modified 8 years, 1 month ago by [sjo007](https://wordpress.org/support/users/sjo007/). * [MikaelG](https://wordpress.org/support/users/armbreaker/) * (@armbreaker) * [8 years, 1 month ago](https://wordpress.org/support/topic/update-problem-56/#post-10164057) * Thanks sjo007, that solution is even easier. Hope they fix this issue soon and pull back this update asap. * Thread Starter [Conrad-GZ](https://wordpress.org/support/users/conrad-gz/) * (@conrad-gz) * [8 years, 1 month ago](https://wordpress.org/support/topic/update-problem-56/#post-10164070) * Update: WP admin is back again. Obviously updating process stopps autimatically after one hour or so. So I would recommend to do nothing but to wait a while. In my case this is solving the problem. * But the developers should offer a new update version immediately. * Plugin Author [WP Media](https://wordpress.org/support/users/wp_media/) * (@wp_media) * [8 years, 1 month ago](https://wordpress.org/support/topic/update-problem-56/#post-10164229) * Hi, We are very sorry about that issue. If your website is unavailable, the solution is to remove the .maintenance file on the root of your website installation, you can follow that tutorial : [https://kinsta.com/knowledgebase/wordpress-stuck-in-maintenance-mode/](https://kinsta.com/knowledgebase/wordpress-stuck-in-maintenance-mode/) * Also, we have just pushed an update which fix the issue. Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘Update problem’ is closed to new replies. * ![](https://ps.w.org/imagify/assets/icon-256x256.gif?rev=3452959) * [Imagify: Optimize Images for Top Speed (Compress & Convert to WebP/AVIF)](https://wordpress.org/plugins/imagify/) * [Frequently Asked Questions](https://wordpress.org/plugins/imagify/#faq) * [Support Threads](https://wordpress.org/support/plugin/imagify/) * [Active Topics](https://wordpress.org/support/plugin/imagify/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/imagify/unresolved/) * [Reviews](https://wordpress.org/support/plugin/imagify/reviews/) * 6 replies * 5 participants * Last reply from: [WP Media](https://wordpress.org/support/users/wp_media/) * Last activity: [8 years, 1 month ago](https://wordpress.org/support/topic/update-problem-56/#post-10164229) * Status: resolved