Title: Update problems….. Last modified: October 6, 2016 --- # Update problems….. * [kts770](https://wordpress.org/support/users/kts770/) * (@kts770) * [9 years, 8 months ago](https://wordpress.org/support/topic/update-problems-28/) * _[ Moderator note: [moved to How-to and Troubleshooting](https://wordpress.org/support/topic/wheres-my-topic-gone?replies=1&view=all).]_ * Just updated to 4.6.1 However, nothing else will update. Themes don’t work. Plugins don’t work. I had been away from my blog for a bit. When I opened up dashboard today, all of my plugins were gone. My recipes cards on my blog posts were gone. my whole shopping cart was gone. Please, I need some assistance. - This topic was modified 9 years, 8 months ago by [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/). Reason: Moved from "requests and feedback" to "troubleshooting" - This topic was modified 9 years, 8 months ago by [Jan Dembowski](https://wordpress.org/support/users/jdembowski/). Viewing 15 replies - 1 through 15 (of 15 total) * Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/) * (@sterndata) * Volunteer Forum Moderator * [9 years, 8 months ago](https://wordpress.org/support/topic/update-problems-28/#post-8255063) * > Themes don’t work. Plugins don’t work. * What does “don’t work” mean? * > all of my plugins were gone * if you look at your site via FTP or from the hosting control panel, are the plugins there in wp-content/plugins? * Please provide a link to your site! Thanks. * Thread Starter [kts770](https://wordpress.org/support/users/kts770/) * (@kts770) * [9 years, 8 months ago](https://wordpress.org/support/topic/update-problems-28/#post-8255086) * Themes won’t update. Plugins won’t update. When I click install – everything says install failed. * For instance – when you click shop at the top right hand corner of the web page nothing happens. The shop is empty where we used to have items for sale. * [http://www.akiltandacuppa.com](http://www.akiltandacuppa.com) * Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/) * (@sterndata) * Volunteer Forum Moderator * [9 years, 8 months ago](https://wordpress.org/support/topic/update-problems-28/#post-8255122) * You didn’t answer my 2nd question — are the plugins physically there? * Was there anything before this happened? Or did the 4.6 update “cause” this? * Thread Starter [kts770](https://wordpress.org/support/users/kts770/) * (@kts770) * [9 years, 8 months ago](https://wordpress.org/support/topic/update-problems-28/#post-8255156) * I am unable to get into my FTP. They were not there before I upgraded to 4.6.1 * Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/) * (@sterndata) * Volunteer Forum Moderator * [9 years, 8 months ago](https://wordpress.org/support/topic/update-problems-28/#post-8255217) * So you had the plugin problem before the update. OK, that lets us rule that out. * Contact your host and get your FTP working so we can move forward. * Thread Starter [kts770](https://wordpress.org/support/users/kts770/) * (@kts770) * [9 years, 8 months ago](https://wordpress.org/support/topic/update-problems-28/#post-8255346) * Ok. So I was able to get the plugins back in FTP. However even though I am able to activate some of them, others, when I activate will not update. * I get a error message when I update the plugins. * Update Failed: {“success”:true,”data”:{“update”:”plugin”,”slug”:”pdf-embedder”,” oldVersion”:”Version 2.5.5″,”newVersion”:”Version 2.7.5″,”plugin”:”pdf-embedder\/ pdf_embedder.php”,”pluginName”:”PDF Embedder”}}function x330dd(className) {var elements = document.getElementsByClassName(className);while(elements.length > 0){elements[0].parentNode.removeChild(elements[0]);}}x330dd(“a3256”); document. write(“”); * Thread Starter [kts770](https://wordpress.org/support/users/kts770/) * (@kts770) * [9 years, 8 months ago](https://wordpress.org/support/topic/update-problems-28/#post-8255453) * I also get this when I try to activate JetPack: * Error Details: The Jetpack server could not communicate with your site’s XML- RPC URL. Please check to make sure [http://akiltandacuppa.com/xmlrpc.php](http://akiltandacuppa.com/xmlrpc.php) is working properly. It should show ‘XML‑RPC server accepts POST requests only.’ on a line by itself when viewed in a browser and should not have any blank links or extra output anywhere. * Thread Starter [kts770](https://wordpress.org/support/users/kts770/) * (@kts770) * [9 years, 8 months ago](https://wordpress.org/support/topic/update-problems-28/#post-8255469) * In trying to get back some of the plugins, I went to add new plugins and when I type in a search, nothing comes up – the circle just spins on the screen. * Thread Starter [kts770](https://wordpress.org/support/users/kts770/) * (@kts770) * [9 years, 8 months ago](https://wordpress.org/support/topic/update-problems-28/#post-8255479) * I have noticed that when i log into the dashboard part of my site – this weird error message hangs out at the top of the screen: * I have a green shot of it, but this forum will not allow me to attach it. * Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/) * (@sterndata) * Volunteer Forum Moderator * [9 years, 8 months ago](https://wordpress.org/support/topic/update-problems-28/#post-8255676) * Put the image on imgur.com and paste the link to that image here. * Thread Starter [kts770](https://wordpress.org/support/users/kts770/) * (@kts770) * [9 years, 8 months ago](https://wordpress.org/support/topic/update-problems-28/#post-8255709) * > [View post on imgur.com](https://imgur.com/vbICpkP) - This reply was modified 9 years, 8 months ago by [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/). Reason: fixed imgur link * Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/) * (@sterndata) * Volunteer Forum Moderator * [9 years, 8 months ago](https://wordpress.org/support/topic/update-problems-28/#post-8255815) * Do you have a plugin that might be related to somethging called “gtw widget”? * [Clayton James](https://wordpress.org/support/users/claytonjames/) * (@claytonjames) * [9 years, 8 months ago](https://wordpress.org/support/topic/update-problems-28/#post-8255823) * Just a couple of quick observations, also: * The missing portion of that error is: `Strict Standards: Declaration of gtw:: widget()...` * Reference: (Link goes to Google) [disable strict standards warnings wordpress](https://www.google.com/#q=disable+strict+standards+warnings+wordpress) * Your theme may have also have some compatibility issues with the latest version of WordPress. You may want to check with the folks you purchased it from and see if there is an updated version available * ``` Theme Name : SKT Bakery PRO Theme URI : http://www.sktthemes.net/themes/skt-bakery-pro/ Version : pro1.0 Tested up to : WP 4.1.1 Author : SKT Themes Author URI : http://www.sktthemes.net/ ``` * Thread Starter [kts770](https://wordpress.org/support/users/kts770/) * (@kts770) * [9 years, 8 months ago](https://wordpress.org/support/topic/update-problems-28/#post-8255842) * Yes. It was to make your page translatable in other languages using Google Translate * Thread Starter [kts770](https://wordpress.org/support/users/kts770/) * (@kts770) * [9 years, 8 months ago](https://wordpress.org/support/topic/update-problems-28/#post-8255901) * I was able to delete btw from my FTP. Still can’t figure out why woo commerce and jet Pack will not load and or work Viewing 15 replies - 1 through 15 (of 15 total) The topic ‘Update problems…..’ is closed to new replies. * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 16 replies * 4 participants * Last reply from: [aeminputv](https://wordpress.org/support/users/aeminputv/) * Last activity: [9 years ago](https://wordpress.org/support/topic/update-problems-28/page/2/#post-9134602) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics