“Update running” Endless

  • Resolved Rajat Chodhary

    (@rajatchodhary)


    7 months, 2 weeks ago

    Hello,

    I am using Independent Analytics version 2.13.1. On the analytics page, there is an update running with a message that it will take 5 seconds to 5 minutes. On my website, this page will automatically refresh when the update’s finished – it is spinning endlessly (hours). attached image

    Any solution is appreciated.

    Thank you

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Ben Sibley

    (@bensibley)

    7 months, 2 weeks ago

    Hi there,

    Thanks for getting in touch. I’m very sorry to hear about this issue.

    I responded to an email you sent this morning – can you check your inbox so we can continue our conversation there instead? We will need to discuss potentially sensitive site info that isn’t appropriate to post on the public forum.

    Thank you!

    Han Leentvaar

    (@hleenwp)

    5 months, 3 weeks ago

    Same problem here…

Viewing 2 replies - 1 through 2 (of 2 total)

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