Title: update/version issuye
Last modified: March 7, 2018

---

# update/version issuye

 *  Resolved [teclive](https://wordpress.org/support/users/teclive/)
 * (@teclive)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/update-version-issuye/)
 * Hello there, hope you are doing well.
    I am having problem with WooCommerce not
   showing a total in the cart, so I went to update it. In the admin it says version
   2.6.14, but it does not tell me that it needs to be updated. So I manually updated
   the newer version via FTP and got a 500 internal error. SO, I replaced the files
   with the backup that I had.
 * When I did a file compare from the my back up and the newest version via WinMerge,
   it showed no differences between the files.
 * Any thoughts? as this has been driving me nuts and I really need to get the total
   issue fixed so I can get the site done.
 * TIA

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [teclive](https://wordpress.org/support/users/teclive/)
 * (@teclive)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/update-version-issuye/#post-10049134)
 * Sorry for the typo in the title
 *  [Linda](https://wordpress.org/support/users/lindamork/)
 * (@lindamork)
 * Automattic Happiness Engineer
 * [8 years, 3 months ago](https://wordpress.org/support/topic/update-version-issuye/#post-10055466)
 * Hi there,
 * Updating from version 2.6.14 to the current 3.3.3 is a pretty big jump all at
   once. You can get some helpful advice in the following places on how to update
   correctly to avoid the issue you encountered:
 * * [How to Update WooCommerce](https://docs.woocommerce.com/document/how-to-update-woocommerce/)
   *
   [Upgrading WooCommerce](https://codeable.io/upgrade-woocommerce-30-common-issues/)
 * And no worries at all about the typo, happens to the best of us! 🙂

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘update/version issuye’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504)
 * [WooCommerce](https://wordpress.org/plugins/woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Linda](https://wordpress.org/support/users/lindamork/)
 * Last activity: [8 years, 3 months ago](https://wordpress.org/support/topic/update-version-issuye/#post-10055466)
 * Status: resolved