Update will not install

  • Resolved Mr Tibbs

    (@mtibesar)


    7 years, 3 months ago

    The new update will not install.

    After selecting the Update Plugins button the following Update Plugins screen remains blank.

    I have WordPress 5.1 installed.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Jeff Starr

    (@specialk)

    7 years, 3 months ago

    Glad to help, but I don’t think the issue is specific to the latest version, because no actual changes were made to the plugin; it was just a version bump for WP 5.1.

    That said, most likely there is some interference happening somewhere. My best advice is to do some basic troubleshooting of your theme and plugins. I would be glad to send a guide if it would be useful for you.

    Something else that would be useful is the description or explanation as to what is causing the white screen errors. That information can be found in your site error/debug logs. If unsure how to access, ask your web host will know best.

    Thread Starter Mr Tibbs

    (@mtibesar)

    7 years, 3 months ago

    I deactivated “The SEO Framework” plugin and then was able to update GA Google Analytics. I then reactivated the SEO Framework plugin.

    Thank you very much Jeff.

Viewing 2 replies - 1 through 2 (of 2 total)

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