updated plugin – templates missing

  • Resolved woakley

    (@woakley)


    11 months, 1 week ago

    Updated the plugin

    go to : Export Order: Select an export method

    Pre saved templates

    Some are still there but some have gone

    when I go to filter data this is no longer populated

    The page I need help with: [log in to see the link]

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  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    11 months, 1 week ago

    Hi @woakley,

    Thank you for reaching out to us.

    It sounds like after updating the plugin, some of your pre-saved templates are missing, and the filter data section is no longer displaying your saved settings as expected.

    Typically, updating the plugin should not affect or remove any templates you have previously saved. To assist us in investigating this further, could you please share your WooCommerce System Status Report? This will help us understand your setup better and identify any potential conflicts. If you have concerns about sharing the System Status Report publicly, feel free to share it privately here.

Viewing 1 replies (of 1 total)

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