Updated Plugins – Blank Screens – 500 Error

  • Resolved weezypops

    (@weezypops)


    8 years, 9 months ago

    Hi,

    I hope you can help with me with this. I use wordpress for my website and am currently getting a 500 error for it. I just updated the plugins on my site, and after updating, realised that when I tried to edit a page or post it was blank. I tried deactivating the plugins, then reactivating them but nothing changed, and now I’m getting a 500 error with no website and the message:

    http://www.essexmums.com is currently unable to handle this request.
    HTTP ERROR 500

    please help!

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    8 years, 9 months ago

    Errors like this are logged. Check the error log on your server. If you can’t find the log, please contact your host.

    Meantime, enable wp_debug and wp_debug_log and after an error, look at wp-content/debug.log to see if anything gets logged there. https://codex.ww.wp.xz.cn/Debugging_in_WordPress

    You can also try this: Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

    If you cannot access wp-admin, there are other ways to deactivate plugins.

    luckychingi

    (@luckychingi)

    8 years, 9 months ago

    The site does load fine on my computer

    Thread Starter weezypops

    (@weezypops)

    8 years, 9 months ago

    Update: site is back but pages are still blank when I try to edit them, posts too.

    Thread Starter weezypops

    (@weezypops)

    8 years, 9 months ago

    Steve Stern, thank you. I’ve discovered most of the site seems to be down and my head is swimming. I just can’t focus on the info you have given and what I actually need to do to get into the debug mode

    Thread Starter weezypops

    (@weezypops)

    8 years, 9 months ago

    Okay, I went to the Twenty Seventeen theme and I was able to edit, so I guess that means it’s my theme. Bah! My whole site is based on that theme!

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    8 years, 9 months ago

    Is there a newer version of your theme available?

    Thread Starter weezypops

    (@weezypops)

    8 years, 9 months ago

    It turned out to be a problem with a plugin after all, even though I had deactivated them all. Bit of a nightmare but got there in the end. Thanks for your help!

Viewing 7 replies - 1 through 7 (of 7 total)

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